- NewspapertagDiv Cloud Library Plugin
- NewspapertagDiv Shop
- NewspaperHow to Use tagDiv Cloud Library
- NewspaperCloud Library Templates
- NewspaperDesign your Post Pages using the Cloud Library Templates
- NewspapertagDiv Composer Tutorial
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperSocial Sharing
- NewspaperInfinite Loading for Single Posts
- NewspaperCustom Post Type Support
- NewspaperHeader Builder
- NewspaperUsing the Theme Translations with WPML
- NewspaperInstagram in Newspaper WordPress Theme
- NewsmagRequirements for Newsmag
- NewspaperSmart Lists
- NewspaperAuthor Card
- NewspaperFeatured Images
- NewspaperSmart Sidebar
- NewspaperPost template ads
- NewspaperFooter Builder
Hi,I have a problem with plugins installation, at first I installed the tagDiv Composer plugin then I installed tagDiv Cloud Library and then my site broke. please help me.
On a site we’re developing, the desktop version of the site brings up a live search modal when you begin typing. This search modal has no images (which is what we want). However the mobile formatted search overlay _does_ display images (which we do _not_ want). I’ve spent over an hour combing through every setting I can think of to identify where this search overlay is coming from, and how I can remove the images. Please help.
Some debugging information:
Newspaper version: 10.3.8
Plugins / status
tagDiv Composer: active
tagDiv Cloud Library: active
tagDiv Social Counter: active
tagDiv Newsletter: active
tagDiv Standard Pack: active
tagDiv mobile theme: inactivate
Amp for WP: inactivate
Active Cloud Templates
404 Template 37 – Black PRO
Author Template 38 – Black PRO
Category Template 44 – Black PRo
Date Template – Covid Dark PRO
Footer – Gossip PRO
Header Template 58 – The Critic
Search Template 35 – Black PRO
Single Post Template 65 – Black PRO
Here’s some screenshots (first one is mobile, second one is desktop):
https://imgur.com/a/s0MRgeF
Hi,
The tagDiv Cloud Library need to be use if you have a pro demo, those are using cloud templates and without this plugin the layout will be only shortcodes.
If you are using a demo (not pro demo), then you need to have only tagDiv composer and tagDiv Standard pack.
Thank you!
hi all… using newspaper 10.3.8 … I click on plugins and it says I need to install tagDiv Cloud Library… why is this required exactly? will my blog break without it… thx 🙂
Hello!
Please make sure that you have TagDiv Composer and TagDiv Cloud Library plugins activate. You can verify this by accessing Newspaper -> Plugins.
Let us know about your results!
Thank you!
Hi team,
was having a look with the performance of the website and there we have installed newspaper theme, when we tried looking deeper most resource eating thing was the tagdiv composer and tagdiv cloudlibrary when i tried deactivating the plugin the frontend was crashed of the website, why do we need to keep compose as well as cloud library enabled for the front end i mean what is we have some option to remove it and later when needed any modification we can enable it from backend is there any way to overcome with this?
https://techweu.com is my website
I found this error message in apache error log:
[Thu Nov 26 07:48:23.639987 2020] [proxy_fcgi:error] [pid 712:tid 139794110502656] [client 70.132.39.131:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method td_block::inner() in /var/www/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php:176\nStack trace:\n#0 /var/www/html/wp-includes/class-wp-hook.php(287): td_ajax::on_ajax_block(Array)\n#1 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)\n#2 /var/www/html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)\n#3 /var/www/html/wp-admin/admin-ajax.php(191): do_action(‘wp_ajax_nopriv_…’)\n#4 {main}\n thrown in /var/www/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 176′, referer: https://mydomain.com/
The tagDiv Composer plugin and tagDiv Cloud Library were also automatically disabled (I’m not sure if it’s related with the error message)
We are using newspaper theme 10.3.8.
Hi,
I understand from our developers that the problem was solved, but they forget to set it in the update. What you need to do is to disable and delete tagDiv Composer and tagDiv Cloud Library after that re-install the plugins from Newspaper > plugins (in this way you’ll install the plugins versions from our server that includes the fix for the mobile page problem).
Let me know the results!
Thank you!
Hi valuewalk, please make a test, disable and delete tagDiv Composer and tagDiv Cloud library, after that re-install the plugins from Newspaper > plugins and try again, it should set the canonical how you said.
Let me know the results!
Google Chrome developer console shows
API ERROR td-cloud-library/td_cloud_proxy Error – check for php warnings: {…} timeout timeout
I already disabled all plugins except tagDiv Cloud Library to check but no positive results.
I also updated the theme to the last version.
Everything in System Status is OK (green).
Thanks in advance.
Hi stevenbancarz,
Si you update the theme from version 4 to 10, this will be as you’ll have a new theme now.
Most of the time the problem that you describe is a plugin conflict, most probable between tagDiv Cloud Library and WP Bakery. We indicate to use only one of theme with our theme.
If there is still a problem, please provide some more details and a link where I can inspect the situation
Thank you!
Hi,
TagDiv Cloud library is a custom post type and the cloud templates made with tagDiv Composer are saved in database. Now normal you should be able to check if is a specific template. For example the files for cloud header are on this path -> wp-content/plugins/td-cloud-library/shortcodes/header and the header.php file is wp-content/plugins/td-composer/legacy/Newspaper/header.php (if you are not using the tagDiv Standard Pack).
Hope this will help you!
Thank you!
Hi Acuicultor, if I understand correctly, before in v* you made the website using bakery, if is so, then after theme update please let enable only tagDiv Composer and tagDiv Standard Pack and disable tagDiv Cloud Library -> https://i.imgur.com/tUgu8Yl.png also it will be recommend to check the website only with theme plugins to see if the problem persists and make sure that you use the bakery version from current package that you have installed the theme.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi m.wilhard,
This can be very easy achieve if you are using cloud templates from tagDiv Cloud Library and tagDiv Composer. For example you can use a single post template -> https://i.imgur.com/TslFX9R.png then set the newsletter -> https://i.imgur.com/m5KVn8w.png
Or you can set the code that you set normally in Newsletter plugin in appearance > widgets in a text widget in text tab -> https://i.imgur.com/b9yLukt.png in this way you can use it in the classics way.
Hope this will help you!
Hi mnhpias,
If you have the “more from author” and “Related Articles” in a tab like this -> https://i.imgur.com/ZuIs8Y1.png then you are using standard -> https://forum.tagdiv.com/design-post-pages-using-default-templates/ therefore in theme is only one option that is disable both options -> https://i.imgur.com/M8bUmQu.png if you want to keep those templates the only way to remove the “more from author” tab is to use a custom css like this one:
.single .td-related-right{
display: none;
}
This code need to be set in theme panel> custom code> custom css.
Also the comment box can be set in other place only if you edit the post template file that you are using, for example if you are using single post template 1 -> wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php and single_template_1.php
As an alternative (personally I recommend this) you can use a single post template from tagDiv Cloud Library that can be edited using tagDiv Composer and you can set the elements where you want and you can use only the “Related Articles” section.
Thank you!
Not solved. I received this email
tagDiv Support
4:23 AM (2 hours ago)
to me
Hi,
I reinstalled both the composer and the cloud library plugins.
Then I activated the cloud library plugin. The website seems to function correctly after I activated it – https://prnt.sc/vil10s – https://prnt.sc/vil1bb
Please monitor to see if there are any issues once again. If there are, please mention what happens exactly. Let me know.
Thank you!
Simion C.
but it didn’t change a thing yet.
I added an explanatory text in the homepage
“Estamos experimentando dificultades técnicas desde ayer 11/11. Esperamos solucionarlas en cuestión de horas.”
that, interestingly enough, caused the code not to be shown. Still you don’t see the logo or the menu.
And every post: https://hispanicla.com/lo-que-grita-el-cielo-51215?nocache=1
shows critical error
“Ha habido un error crítico en tu web.”
We got a critical error in hispanicla.com
I deactivated all the plugins and activated them one by one and found that allegedly tagDiv Cloud Library was the one causing the problem.
Once all the other plugins were activated the web is fine with exception of the header, with turned into code in the frontend and the sidebar in the posts which disappeared.
Please help
Hi,
If you want to add some code in the head of your website, you can do this using this section -> https://i.imgur.com/zcxYm5L.png
Also the theme has now more header.php files.
Now I will try to explain how the header file is working. Our theme has 3 header files, on in theme, one in tagDiv Composer and one in tagDiv Standard Pack, now if the standard pack is enable and you do not use a cloud template then you’ll use the file from standard pack, if this plugin is disable or you use a cloud header from tagDiv Cloud Library then it will be use the file from composer, if both of these are disable will be display the one from theme.
But if you set a header file in child theme as in our guide you can use each header file you want (from composer or standard pack) these will work.
Now in tagDiv Standard Pack are set the default templates and tagDiv Composer is just a builder that can edit pages and cloud templates.
Thank you!
Hi jayadesh,
As I can see you are using right now a standard header template, to add the date on this you need to make changes in theme files, now you are using header stile 1, therefore you need to edit this file -> wp-content/plugins/td-standard-pack/Newspaper/parts/header/header-style-1.php you need to set the code for date under the logo code -> https://i.imgur.com/ya6U3Sp.png
Also there is a better way to do this, use a cloud header from tagDiv Cloud Library, this can be edited with tagDiv Composer and you can set the elements where you want -> https://i.imgur.com/FB6AKCb.png -> https://i.imgur.com/zYhoMBk.png
Hope this will help you!
Let me know the results!
Hi Tuxon33,
It looks that now the mobile version is displaying correctly -> https://i.imgur.com/kVv8JHL.png -> https://i.imgur.com/3S7vAFh.png
We still provide the WPBakery plugin with our theme, but we do no longer use it for our demos, for example for pro demos these are made only with tagDiv Composer and cloud templates.
If there is still a problem, please let me know!
Thank you!
Hi lebaconsulting,
Yes, WPBakery Page Builder is a Bundled Plugin that our theme is prodding as alternative for the users that do not want to use our builder (tagdiv Composer with tagDiv Cloud Library).
Usually this problem appear only when you are using a pro demo made with tagDiv Cloud Library and you have enabled WPBakery plugin. We recommend to use only one of them, not both, please check the plugins that you have enabled and let only tagDiv plugins.
Thank you for your understanding!
Hi,
Indeed if you use WP 5.5 then you need to use Newspaper 10.6.1 or 10.3.7 because the compatibility was added only in 10.3.6.1
What you can do is to use and WP under 5.5 or update the theme.
Now I understand that your website is base on WpBakery, what you need to to is to use enable tagDiv Composer, tagDiv Standard pack and WPBakery, do not activate tagDiv Cloud Library because these plugins are not compatible.
Now because you have an old version, is possible that after update to appear some problems, but most of them we should be able to help to fix.
Unfortunately there is no plugin or tool that can convert the content made with WPBakery in content for tagDiv Composer, sorry!
What I suggest is to try this on staging or sub-domain to not affect the live website and after the update is stabilized you can change it on live website.
Thank you for your understanding!
Hi,
Usually this problem appear only when you are using a pro demo made with tagDiv Cloud Library and you have enabled WPBakery plugin. We recommend to use only one of them, not both, please check the plugins that you have enabled and let only tagDiv plugins.
Let me know the results!
Hi,
I understand, for you is importing the template in wrong way, normal this problem should be solved if you disable tagDiv Composer and tagDiv Cloud Library, delete them and re-install these plugins from Newspaper > Plugins.
If the problem persists, please make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hello !
The mobile viewport will use the same content like the desktop one.
You will have to either create a mobile template. For more information follow our topic here: https://forum.tagdiv.com/topic/mobile-themes-cloud-library-v10-3-7-update/ Or you can use the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
Thank you !