- NewspapertagDiv Cloud Library Plugin
- NewspapertagDiv Shop
- NewspaperHow to Use tagDiv Cloud Library
- NewspaperCloud Library Templates
- NewspaperDesign your Post Pages using the Cloud Library Templates
- NewspapertagDiv Composer Tutorial
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperSocial Sharing
- NewspaperInfinite Loading for Single Posts
- NewspaperCustom Post Type Support
- NewspaperHeader Builder
- NewspaperUsing the Theme Translations with WPML
- NewspaperInstagram in Newspaper WordPress Theme
- NewsmagRequirements for Newsmag
- NewspaperSmart Lists
- NewspaperAuthor Card
- NewspaperFeatured Images
- NewspaperSmart Sidebar
- NewspaperPost template ads
- NewspaperFooter Builder
Hi,
You’re doing it incorrectly. The plugin tagDiv Standard Pack is currently enabled, and it adds the old theme panel settings that were used before the site had a front-end builder. You can safely disable this plugin.
To make changes, edit the homepage and templates using tagDiv Composer on the front end. Simply select the elements you want to modify and edit them directly there.
Hi, after updating to the latest version of Newspaper, my site started having issues where some articles or sections are not displaying properly. The layout appears broken — the featured image shows as a large black “?” placeholder, the text size is incorrect, images appear smaller than they should, and the sidebar is misaligned (sometimes centered). Overall, the page looks completely broken. This only happens on certain articles.
I rolled back to the previous Newspaper version and everything seems to work fine again.
Do you have any idea what might be causing this?
Also, when I first installed the latest version, the plugins didn’t install correctly (tagDiv Composer and tagDiv Cloud Library). That’s the first time this has happened. After the failed install, I updated them manually from the Plugins section and they appear to be working fine.
One more thing: when I view the site while logged in, everything looks perfect. The issue only appears for regular visitors (logged-out users).
Hi ygknews2020,
After updating the theme, please make sure that all required theme plugins are uploaded and installed, usually tagDiv Composer, and possibly tagDiv Cloud Library or tagDiv Standard Pack.
With tagDiv Composer, you can edit pages created using this builder, as well as manage cloud templates from the tagDiv Cloud Library.
Also, if you already have a version of tagDiv Composer installed, try deleting it and reinstalling it from Newspaper > Plugins. Finally, make sure the theme is activated and that the license key is assigned to your domain under Newspaper > My License.
Thank you!
Hi,
This situation usually occurs after a theme update when not all required theme plugins are installed, enabled, or updated. All plugins that were used before the update should also be updated and activated.
Please go to Newspaper > Plugins and make sure that tagDiv Composer, tagDiv Cloud Library, and tagDiv Opt-In Builder are installed, updated, and enabled.
Thank you!
Hello Support,
I am contacting you because I am running into what looks like a compatibility or translation-handling issue between WPML and the Newspaper theme by tagDiv.
My setup is:
-
WordPress
Newspaper theme (Today News PRO demo/import)
tagDiv Composer / Cloud Library
WPML
Secondary language: German (/de)
Default language: English
What I am trying to achieve is straightforward:
I want to have an English footer on the English site and a German footer on the German site. The footer content was created with the tagDiv Composer as a footer template / Cloud Template.
The issue is that I cannot create or manage the translation workflow for these Cloud Templates correctly, and as a result the German footer keeps showing English text for posts.
Here is what I observed:
In WPML → Settings → Post Types Translation, I set the Cloud Template post type to:
“Translatable – use translation if available or fallback to default language”
However, in the Cloud Templates area in the WordPress backend, I do not see the WPML translation controls I would expect, such as the language columns or the “+” translation icon for German.
Because of that, I cannot create a proper German translation of the footer template through WPML.
I also checked WPML String Translation and Translation Dashboard / Other texts (Strings), but the footer text does not appear there.
The footer text is not coming from a normal theme option or a menu string. It is content inside a tagDiv footer block created in the tagDiv Composer.
I tried creating a copied/duplicated footer and also a copied single post template as a workaround, but that led to additional problems:
-
changes in the copied version affected the English version as well, or vice versa
at some points, post formatting broke for both languages
I had to manually restore several pages/templates in tagDiv Composer
some templates disappeared or behaved inconsistently in the backend, even though the frontend still partially worked
Another related symptom:
In English posts, I can select the template “Single Template – Today News PRO”.
In German posts, I only see “Default”, not the same Single Template option.
This makes me think WPML may not be recognizing or linking the tagDiv Cloud Templates correctly for the secondary language.
At one point, setting Cloud Templates to a stricter translation mode caused header/footer/template behavior to break more severely, so I reverted to the fallback setting above.
At the moment, the frontend is mostly restored, but one core problem remains:
the German version — all posts — of the site still displays the English footer text, and I have no reliable WPML-based way to translate the footer Cloud Template.
From my perspective, the main issue is:
WPML seems not to expose the translation UI for tagDiv Cloud Templates in this setup, and the footer content is also not available through String Translation.
Could you please help me with the following:
-
Is this a known compatibility issue with Newspaper/tagDiv Cloud Templates?
Should WPML show translation icons / language columns for these Cloud Templates in the backend?
Is there a recommended WPML workflow for translating tagDiv footer templates created with tagDiv Composer?
Why would the English Single Template be selectable in English posts, but only “Default” appear in German posts?
Is there any additional configuration, compatibility plugin, or troubleshooting step required so WPML recognizes these Cloud Templates properly?
I can provide screenshots of:
WPML Post Type Translation settings, the Cloud Templates backend screen where no translation icons appear and
the footer output on the German frontend
See here:
https://ibb.co/M5p25kGH
https://ibb.co/s9MCdJFY
https://ibb.co/tTF1dXHN
https://ibb.co/dJsgKd69
https://ibb.co/hxGqZZk0
Thank you in advance for your help.
Best regards,
Marcus
PS here’s the response by WPML support:
Hello there,
Thank you for contacting WPML support. I’d be happy to assist you on this issue.
According to the documentation here: https://forum.tagdiv.com/using-theme-translations-together-wpml/, the templates should display “+” signs. However, it appears that the plugin layout has changed.
Could you please reach out to their support team to check if there’s a way to view the template list as shown in the documentation?
We can also review this from our side and report it to our compatibility team, but contacting them directly would likely be the fastest solution for you.
Regarding the templates, lets translate the templates first and check it further.
Let me know there feedback on it.
Thanks
We are using Newspaper 12.7.5 with td-cloud-library 3.9.4 and WPML. We need a native language switcher element in the header Cloud Template builder, but tdb_header_language does not exist in our shortcodes/header/ directory and does not appear in the editor element list.
Available header shortcodes in our installation: tdb_header_categories, tdb_header_date, tdb_header_logo, tdb_header_mega_menu, tdb_header_menu, tdb_header_menu_favorites, tdb_header_search, tdb_header_user, tdb_header_weather.
Questions:
Is tdb_header_language available in a newer version of Newspaper or td-cloud-library?
Is there a dedicated WPML + tagDiv integration plugin that adds this element?
Is there an official recommended approach to integrate WPML language switcher natively in the header Cloud Template builder?
Tagdiv cloud library plugin suddenly deactivated itself when restarting mariadb or mariadb crashed. This has happened several times recently. Can this plugin remain active even if mariadb restarts or the server restarts?
Hi,
When the site looks like this https://drive.google.com/file/d/1g6gvg6l28TQCKVOMUCBTjRx3HAMKR3E-/view and displays only shortcodes, it is because some of the theme plugins are no longer installed/activated, those can be instllaed form Newsaper > plugins, most of the website needs tagDiv Composer, tagDiv Cloud Library and it may be need to use tagDiv Standard Pack and maybe tagDiv Opt-in Builder.
Hello tagDiv Support,
I need help with a serious issue that started after updating Newspaper. I have spent hours troubleshooting this and I want to give you a clear, detailed summary so you can understand exactly what is happening.
My site:
MarryCaribbean.com
Theme:
Newspaper
Problem summary:
After the update, my single post pages began crashing and showing the WordPress critical error message. At the same time, several layout behaviors changed unexpectedly, including my post hero styling and category/archive display.
Here is what I observed and tested.
1. Single posts started failing after the Newspaper update
Before the update, my single posts were working normally.
After the update:
* Single post pages began showing “There has been a critical error on this website.”
* This was happening under Newspaper, while the site worked under a default WordPress theme.
* Category pages and other parts of the site were not failing in the same way at first, which made this look specific to the Newspaper single post rendering path.
2. Debugging pointed to td-composer
I enabled WordPress debug logging and found fatal errors pointing to td-composer, specifically memory exhaustion in this path:
/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php
I also saw repeated notices for translation loading from other plugins, but those did not appear to be the main cause of the front-end post failure.
The key fatal I saw was memory exhaustion inside td-composer.
3. Default WordPress theme worked
To isolate the issue, I temporarily switched to a default WordPress theme.
Result:
* The single posts loaded
* The content itself was fine
* This suggested the problem was not with WordPress core or the post content itself, but with Newspaper/tagDiv rendering
4. Backup restore did not solve the issue
I restored a backup using UpdraftPlus, including:
Database
Plugins
Themes
However, this did not restore the previous Newspaper behavior on its own. The single post issue remained. What actually made individual posts load again was manually opening them and explicitly selecting a post template such as FROM PANEL or DEFAULT and then updating the post.
5. tagDiv Composer / Cloud Library behavior was inconsistent
After the restore:
* tagDiv Composer and tagDiv Cloud Library had to be reactivated
* Header/footer/custom appearance behavior changed depending on whether these plugins were active
* At one stage, single posts worked with Composer off, but the custom header/footer/design was degraded
* With Composer on, other design pieces came back, but single post behavior was still unstable or altered
6. The biggest discovery: post template behavior changed
This appears to be the most important clue.
I found that many posts would work again only after I manually opened the post and explicitly selected a post template, for example:
* FROM PANEL
or
* DEFAULT
If I manually selected one of those and updated the post, the post would usually load again.
This strongly suggests the update changed or broke how post template settings were being inherited or interpreted.
What is especially concerning is that this appears to affect many posts, not just one or two.
7. “From Panel” is not consistently broken, but behavior changed
I originally thought FROM PANEL itself was broken, but after more testing I found:
* Some posts work on FROM PANEL
* Some posts work on DEFAULT
* Some posts needed to be manually touched and saved before they would work at all
So the issue does not seem to be as simple as “FROM PANEL is broken.”
It feels more like the update disrupted how template/layout assignments are being inherited or loaded on a per-post basis.
8. My hero/header layout on single posts changed
Even after I got the posts loading again, the visual layout is not what it was before.
Before:
* My post hero had a stronger designed look
* The title, author, tags, and hero image styling appeared more integrated/overlaid
* There was more of a styled hero presentation
Now:
* The posts may load, but the hero/header presentation is simplified or degraded
* The featured image sits more plainly
* The old styled hero treatment appears to be missing
So even when the post works, the layout is not the same as before the update.
9. Article Display View options appear to be missing
In the Theme Panel, under areas where I remember having many layout/style choices, the “Article Display View” area appears blank or missing its usual options.
I specifically remember having many appearance/layout choices there before. Now those options do not appear to load properly.
This makes me think some template/module UI in Newspaper is no longer loading correctly after the update.
10. Category/archive behavior also changed
After the update:
* My category/archive sections changed layout
* I had 3 items per row before, but now it is showing 2
* I also started seeing little comment count boxes with “0”, which I never wanted and did not have before
I checked Block Settings and global module meta settings. Show Comment Count appears to be off globally, but the archive/category output is still not matching what I had before.
This makes it seem like the archive/module style or template behavior changed during the update as well.
11. Cloud Templates screen appears empty
In Cloud Templates, I currently do not see cloud templates assigned in the way I expected. For example, the Single Templates area appears empty.
That is confusing because I know my site had a more customized appearance before, and the current theme behavior no longer matches it.
12. Main concern
My biggest concern is that this update appears to have:
* broken or altered post template inheritance
* changed single post rendering behavior
* removed or failed to load layout options I previously had
* changed archive/category display unexpectedly
On a larger site, this kind of behavior is extremely disruptive because it can force manual repair of many posts.
What I need from you:
1. Help identifying exactly what changed in Newspaper that caused single post template behavior to break or stop inheriting correctly
2. Help restoring the original post hero/layout behavior I had before the update
3. Help restoring the archive/category display so it matches the previous layout
4. Help understanding why the Article Display View choices appear missing/blank
5. Guidance on whether this is a known issue in the current version and whether there is a patch or recommended fix
I would appreciate a serious look at this, because this has taken a lot of time to troubleshoot and it clearly appears connected to the Newspaper/tagDiv update path rather than WordPress itself.
Thank you,
MarryCaribbean.com
Hi mariohh,
If you migrated from a different theme to our theme, it is possible to see shortcodes from the previous theme, as those shortcodes are not recognized by our theme.
However, if you were already using our theme and everything was displaying correctly before, but now you only see shortcodes, this is usually related to the theme plugins that are no longer installed or enabled.
Please check the required plugins by going to Newspaper → Plugins and make sure they are installed and activated. In most cases, this issue is related to the following plugins:
tagDiv Composer, tagDiv Cloud Library. In some cases, it may also be related to: tagDiv Opt-In Builder, tagDiv Standard Pack
Once the required plugins are installed and activated, the content should display correctly again.
Thank you!
Hi,
When this situation appears, it is because one of the theme plugins that has been used before the theme update is no longer installed and updated. The theme plugins can be checked and installed from Newsapepr > Plugins. Normally, you should have tagDiv Composer, tagDiv Cloud Library, and in your situation, I think you should also have the tagDiv Opt-in Builder plugin installed and activated.
Thank you!
Hi,
Please check to have the plugins tagDiv Composer, tagDiv Cloud Library (if cloud templates were used), and tagDiv Standard Pack plugin (if standard templates have been used). Those plugins can be installed from Newsapper > plugins.
If you’re encountering an infinite loading screen after clicking Save Settings in the theme panel, the issue is likely related to admin-ajax.php. To diagnose the problem, please open your browser’s developer console and check for any error messages.
This behavior is commonly caused by admin-ajax.php being blocked by modSecurity, your hosting provider’s firewall, or certain security plugins or server modules.
Thank you
Hi,
When you see shortcodes on your website, and those contain td, this means that one of the theme plugins that should be active is not installed and activated. The theme plugins can be installed from Newspaper > Plugins, and you usually need tagDiv Composer, for cloud template tagDiv Cloud Library, and for old templates, you need tagDiv Standard Pack plugin.
Hi,
First, make sure that tagDiv Composer and tagDiv Cloud Library are removed. After that, go to Newspaper > plugins and try to install teh plugins from there.
If the problem persists, disable all plugins and try again after that to install the theme plugins; sometimes there are extra plugins interfering – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hi jrpirestani,
As I mentioned in my previous email, please check for tagDiv Composer, tagDiv Cloud Library, and tagDiv Opt-in builder. From your screenshots, the problem is clear: the plugin tagDiv Opt-in builder is not installed or activated. Please install it and activate the plugin after that, then clear the cache.
Thank you!
Hi,
Could you please check if all the previous theme plugins that have been used before the theme update are now also installed and activated? Check for tagDiv Composer, tagDiv Cloud Library and tagDiv Opt-in builder. Those theme plugins can be installed from Newsapepr > plugins – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hello,
It is not necessary to install any additional plugins. A well-structured and visually appealing design will be sufficient. For this purpose, you can use tagDiv Composer and tagDiv Cloud Library. You may select and customize one of the available Cloud templates, modify the existing theme templates, or create your own templates from scratch to meet your needs.
Hi,
Since installing LiteSpeed Cache, my website has been very slow when clicking on any page or post.
I tried going back to WP Rocket, but the problem persists. Interestingly, when I disable the tagDiv Cloud Library plugin, the site responds normally again.
Has anyone experienced this conflict between LiteSpeed Cache and tagDiv Cloud Library?
Is there a way to use both without causing such slow performance?
Thanks for any suggestions!
Hi,
If you are using cloud templates, then you need to edit them using the tagDiv Composer, select the elements and set the colors you want to apply.
IN case you are using standard templates (from the tagDiv Standard Pack plugin) then you should check the theme panel settings – https://forum.tagdiv.com/theme-colors-introduction/
Hi,
thanks for this hint, after installing and activating the tagDiv Cloud Library the header looks ok.
Unclear is the reason for the inactive Cloud Library, my last action in the tagDiv Newspaper context was on 2 February – update 12.7.3 to 12.7.4 – and after that the header was ok.
On 6 February I updated the WP plugin Advanced Post Types Order and right after this action the header showed the shortcodes. Maybe this update deactivated the Cloud Library.
Hi,
When you see shortcodes on your website, it means that one of the theme plugins is no longer installed/activate, in this situation, I believe that it is related to teh plugin tagDiv Cloud Library. This can be installed from Newspaper > plugins.
Hi,
Which version of the theme were you using before updating?
After a theme update, it’s usually necessary to install or update some theme plugins, such as tagDiv Composer, tagDiv Cloud Library (for cloud templates), and tagDiv Standard Pack (for older templates and blocks).
If you’re using the newsletter plugin or the social counter, those plugins should be installed as well.
All theme plugins can be installed, updated, and activated from Newspaper → Plugins – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Hi,
In case you see shortcodes on your website when you are logged in, then some theme plugins are not installed. Have you checked whether the theme plugins are installed and activated? The same theme plugins that you had before the theme update should also be updated and enabled. Those can be installed from the newspaper > plugins. You need to have tagDiv Composer, tagDiv Cloud Library, and for old templates, you’ll need tagDiv Standard Pack plugins (those are the most used theme plugins).
Thank you!
Hi tagDiv Team,
I am using Newspaper theme v12.7.4 on my live site:
Hosting: Hostinger Shared Hosting
WordPress Version: 6.9
PHP Version tested:
– PHP 8.2.27 (default)
– PHP 8.1.31 (downgraded)
Problem:
As soon as I activate the plugin “tagDiv Composer” (td-composer), WordPress admin AJAX breaks.
When I open:
https://odishajobsdesk.in/wp-admin/admin-ajax.php
Instead of returning “0”, it shows wp_booster errors like:
– The tdc_state::$is_live_editor_ajax is NOT set
– wp_booster error: component with ID tds_util is not set
– Missing parameter: file
File paths:
wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
wp-content/plugins/td-composer/legacy/common/wp_booster/td_autoload_classes.php
Effects:
– Newspaper panel shows “Ajax error” for Composer and Cloud Library
– Plugin installer fails
– WordPress login shows:
“Cookies are blocked due to unexpected output”
– Dashboard becomes unstable until td-composer is disabled
If I rename td-composer folder, admin-ajax.php returns normal “0” again.
Request:
Please provide the latest PHP 8.1/8.2 compatible td-composer build or advise the correct plugin/theme version combination for Newspaper 12.7.4.
Thank you.
Same here.
My TagDiv cloud library plugin keeps getting disabled.
I get the message:
The following plugins were disabled because they are incompatible with this version of Newspaper: tagDiv Cloud Library