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Hi,
Please make sure you are entering the video id’s properly. They must be entered like this
– https://www.screencast.com/t/Rv98BgLI5Q2M
Then save and update the page, the playlist should display the valid videos. Also clear any caching installed, maybe the page is not refreshing because of a cache you might have.
If you already tried it like this and the video does not appear in the playlist, please check the theme system status and make modifications to the parameters mentioned according to this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
hi.
i have issue with video playlist on homepage. i have tried update the youtube video id in vc but it wont change the video. pls help.
Hi to all. Is it planned to put the telegram icon and link to the channel in newspaper? i know it is possible to add them via php file, but a natural solution would be the best, so when we will update the theme we will not loose the modifications.
thanks.
Hello,
I updated Newsmag theme to latest, tagDiv Social Counter to 4.1, cleared cache, and still there is:
– FB counter with 0
– Instagram counter with 0 (FB app with token is done)
Please, what is wrong?
Thank you.
Hello Golffyk,
I have noticed that you are not using the latest theme version. Try to update the theme to the latest theme which is 7.8.1, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, try to make a new fresh install via FTP way and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hi,
You can choose from the update possibilities and methods mentioned in this guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks
Hello TomasCabezuelo,
I have inspected your website and I saw that you are not using the latest theme version. First of all, you should update the theme to the latest version of it which is 7.8.1, clear all the caches and clear browsing data like this -> https://www.screencast.com/t/Z4E9Wl91D (Chrome) and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
There seems to be an issue with the background ad. We will fix it in the next theme update. until then please add this css in your theme panel-> custom css box:
body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-main-content-wrap, .td-container-wrap {
pointer-events: auto !important;
cursor: default;
}
Thank you!
Hi,
Yes unfortunately this issue was not addressed yet, hopefully the problem with the header will get fixed soon. Probably in the next theme update. We are very sorry for any inconvenience created by this situation.
Thank you for understanding!
Using the latest version of Firefox and having a difficult time working with widgets. It takes a long time to move widgets around, add content, update, whatever. The problem does not appear with Edge. Just on Firefox, my main browser.
Hello Dominikks,
You should follow up our theme updates and changelog because we try to fix it as soon as possible.
Thanks for the message!
Hello broadstone,
I have inspected your website and I saw that you are not using the latest theme version. You should update the theme to the latest version which is 7.8.1, clear all your caches and checks the results. Before the update, you should make a full backup to your database.
Thanks for your understanding!
Hi,
If you identified this plugin to be the cause of the image problems, it would be best not to use it. WordPress has changed since the last update of the respective plugin, and if the author decided to stop improving and adapting it I am afraid there is nothing to be done.
I do not understated exactly what you would like to translate. Please provide more details about this. A translation can be loaded in the theme panel
– https://forum.tagdiv.com/loading-translations/
Thanks
i had the color of my news ticker set to #ffa33a and it still set to that color but it is showing up in white since the update. Any idea why this is going down? http://www.hipegalaxy.com right at the top of the page :/
Visual Composer only updated when theme updated. It cannot be updated separately unless you buy a license with WP-Bakery. Just ignore the update nag.
Use the DUPLICATOR plugin. Best way to do it properly, as it will update dbase at new location with the new names/links, etc.
Theme doesn’t have an RSS plugin, as far as I know.
Again, plenty of plugins out there if you go look. You need to test them, see which one does what you want. That’s how plugins work. Not every plugin does same thing, some are simpler to use, some are updated more often, etc. Usually you can
a) look at number of installed versions
b) look at when last updated, compatibility with current WP version
c) check the support form for plugin for any gotchas, like “breaks WooCommerce” or whatever.
Welcome to WordPress!
( I don’t work here. )
Did you ask the people who make the plugin why it doesn’t work with WordPress?
Did you check your error log for errors?
Has the plugin been updated in last 2 years or less to work with current version of WordPress?
Does your server have the needed elements needed to import RSS feeds, like cURL or similar?
( I don’t work here – just some feedback )
Hello,
Thanks for the update, but that is not working on my site. I can add background image but can’t link it. It simple not working. I installed theme on my test site here: https://flex202.com/2017/05/04/health-star-ratings-kellogg-reveals-the-cereal/ added background image and linked it in settings, but it’s working. What could be the problem?
Thanks
Kind regards
Hello,
I downloaded a popular plugin (WP Subtitle) for adding subtitles to my blog posts. In the editor, this plugin added a subtitle box under the title box. But when I added the subtitle and updated the page, the subtitle didn’t show up. Is there a better plugin? How can I add subtitles manually to the theme?
Best,
Dan
Since installing the theme, I’ve been having issues with updating plugins, I receive an error when trying to update Visual Composer and by searching on your forum I see it should already be activated and updates will be provided.
I’m not sure if trying to update the Visual Composer is causing the site to be stuck in maintenance mode or not? I can login via FTP and delete the maintenance file and proceed, but I am not sure if there is anything I need to do with Visual Composer or just ignore when it says there’s an update?
Probably good to check your site security, and reset all passwords. Themes cannot “change themselves” overnight without somebody doing something, or some “automatic update” to some other thing breaking your site. (I base this on using WP since 2005.)
It’s possible your hosting provider had some breakdown, and went to a prior day backup.
Only option there is to recreate all your changes. Also, remember to make backups of all custom CSS and do regular dbase exports (from WP tools) after major changes for safekeeping. I copy out my custom changes to theme panels into a text file, so anything I did by hand in style boxes, or sidebars can easily be redone. Also, ‘export’ the custom styles/setting from theme to text file as well (from theme panel).
I don’t work here – just some feedback.
It’s not compatible with Buddy Press to what customers would expect. Misleading.
You guys should consider changing that claim.
People are spending their money on your theme with the expectation that Buddy Press is fully integrated, not that they need to hire a freelancer to make obvious things work. I wouldn’t consider that “compatible”. This is on tagdiv, not Buddypress, to not mislead customers. No one forced tagdiv to make false claims about compatibility.
Why tagdiv hasn’t updated this after 5 yrs of customers having the same exact complaint, is beyond me. Laziness I guess.
