Search Results for 'update'

Hi

Make sure that you have updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugins except Visual Composer, deactivate the child theme if you’re using, clear all caches then test again.
If you still can’t manage to solve this provide your site url so I can have a closer look.

Thanks!

Hi

Please make sure that you’re using the last theme version available on themeforest, V 2.3.6 and also check if Visual Composer plugin it’s updated at V 4.11.2 which is included in theme’s path. Here you can check our update guides: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Let me know ho it goes and if you still can’t manage to solve this issue provide your site url so I can have a closer look.

Thanks!

Hi Andrei,

Thank you so much for your response and suggestions! I’m not too tech savvy but I’m definitely open to learn. As suggested in the documentation you sent, I’m backing up my site now and when that is done, will update the theme and Visual Composer! By the way my site is http://www.davidmotivations.com although, I just installed a maintenance plugin so visitors can come another time. Learned so much from your response, I’ll let you know how it goes -crossing fingers!

Thanks again!

Thank you Bogdan, that seemed to work. Now I just need to figure out whicht plugin made everything go all wonky.

I’ll be sure to disable automatic updates for the future.

Having this issue now as well. First time this morning since Feb 2014 with Newspaper. I also use Wordfence and have since Oct 2015 with no issues. No updates to Wordfence in a few days, or any other plugins.

I haven’t adjusted theme settings in a while so I wasn’t seeing it, but the latest version of Wordfence includes a new Web Application Firewall feature (WAF) that is causing the issue.

I did some research and the plugin’s WAF is causing this sort of problem with many themes and plugins. The plugin author suggests turning “Learning Mode” on for the WAF for a week or so. Soon as I did that, the theme’s setting panel began working fine again. WAF is blocking access to admin-ajax.php best I can tell. I’m testing this with Newspaper and WPeMatico, which is also having the same issue.

Go to Wordfence -> Firewall and set it to learning mode (http://prntscr.com/awng8a) for a while and make changes to your theme settings while in learning mode. It’s supposed to study normal use and creates exceptions based on it.

They claim the WAF goes into learning mode when first installed, but if you’re like me and have a stable site with no need to modify theme settings, then you didn’t let it see the theme’s setting panel being used in learning mode. Which is why the issue has happened. Has nothing to do with Newspaper itself.

To be clear, the rest of Wordfence is fully compatible with Newspaper, and should be working with Newspaper and WAF after it has time to create exceptions for the theme as well.

Hope this helps.

Hi

Please open a new thread and provide all necessary details about your issue so we can inspect it and get back to you with an accurate answer. Also consider that the code has been changed a lot in last theme updates and that’s why it may not work.

Thanks!

Hi

We’re sorry for all these inconveniences encountered using our theme but unfortunately current implementation for mega menu can’t make the navigation link functional on tablets. Also @robineyre I am not trying jump over this hoping that nobody will notice because that is technically impossible. This is an old issue and was reported many times before. We did tried to find the best solution in order to fix it but still couldn’t make a fix for it.

This is how mega menu with a navigation link works on desktop:
– when the user hover over the menu item then the mega-men it’s displayed
– when the user clicks on the menu item it’s redirected to the navigation link set.
On tablets this functionality it’s very hard to achieved because the hover part is missing and must be replaced with something else. On tablets the mega menu works like this:
– when the user first click on the menu item the mega menu opens then when clicks again the menu closes.
– if you have a navigation link set on the item technically speaking there is no space for it to make it functional.

We still looking for a better way to implement this feature for tablets but it will take a while until an update on it will be made.
Unfortunately we can’t offer an immediate solution so if you consider that the theme isn’t suitable for you at the moment we’re willing to provide a redound. For this you can ask at envato market and as soon they contact us we will agree with it.

Again we’re sorry for all inconveniences!
Thanks!

Hi Catalin,

this is something which is to be removed from js files,to display clean galleries on the attachment page…

Everytime we update the theme this becomes problem for us …

i am asking for help on this … not any custom work ..

Thanks for your reply. It’s sound strange for me too. The only change between the time this worked and the time it stopped working is that i bought one licence of visual composer, for to avoid the update problems. If i want to see the codes of block 1, where i do look?

Hi

I’ve tested shim plugin with WordPress V 4.5 and Newsmag V 2.3.6 and works fine so you can update the theme. However as a security measure make sure you do a full backup to the current wp-install and also to the database, just in case something goes wrong. Here you can find more details about the backup process: https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi

Unfortunately we can’t offer any any custom services at the moment as we’re a small team and we work very hard at development fixes and support for our clients.
If you follow our documentation step by step there shouldn’t be any issues with the update process as we tried to make it as simple as possible: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Make sure you also update Visual Composer plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
As a security measure make sure you do a full backup to your current wp-install and to the database also, just in case something goes wrong. Here you can check WordPress’s documentation for more details in this regard: https://codex.wordpress.org/WordPress_Backups

Let us know if you need further assistance on this.
Thanks!

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ then clear all caches and test again.

Let me know how it goes.
Thanks!

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let me know how it goes.
Thanks!

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let me know how it goes.
Thanks!