Search Results for 'update'

Hello!

Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure that you have the latest update of the theme(11.5.1 version) and the plugins.
If not, then I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

Hello!

Other issues here could be the page speed and the configuration of your resources on your website. 

You need to take into account:

External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar, and so on.

internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.

Our developers are working a lot to improve the page speed with every update.

As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:

– https://www.xtechkr.com/optimize-newspaper-theme/

– https://forum.tagdiv.com/how-to-make-the-site faster/

– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/

– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://developers.google.com/speed/docs/insights/v5/about

Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello,

This option was requested, but we’ve searched and it looks like google will display this issue no matter what is set -> https://forum.tagdiv.com/topic/we-desperately-need-a-way-to-no-follow-flex-blocks/ In the next update, there will be an option to enable or disable this option.
Also, during the update process, please have only tagDiv plugins enabled, (for example if you have the WordFence plugin, you need to use the WordFence assistant plugin to make sure it does not block the update process), also please make sure you have permissions set correctly so as not to interfere with the update process -> https://www.malcare.com/blog/wordpress-file-permissions/

Thank you!

Hi Alex,

I don’t know when this fix will be introduced, maybe in the next update.

Thank you for your understanding!

Hello!

Check some other possible factors which can interfere with our theme here: https://forum.tagdiv.com/general-options-may-interfere-with-newspaper-theme/

I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Some issues have been fixed, and you do not need to investigate these kinds of issues so far.

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Thank you!

Hello!

We will investigate this issue and try to fix it in the next updates.

Thank you for understanding and letting us know!

Hello!

Please make sure you assign the mobile pages correctly to your cloud templates.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.
If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Note: If you want to use version 1 or 2, then you need to deactivate the Mobile theme plugin and see the results.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Please make sure your plugins are up to date too.
Social Counter can be found in the Newspaper -> Plugins. Please install and activate it!

Thank you!

Hello,
I believe that was downloaded only the theme and not the full package.
I just downloaded the theme package and after I unzipped I got this content -> https://i.imgur.com/2K3kMsi.png
How to update the theme
Thank you!

Hello,

Yes, you can use the same license on subdomain.
A key is not for unlimited websites. Please note that a key is for one live website, according to the license terms – https://themeforest.net/licenses/standard – https://themeforest.net/licenses/terms/regular
With the new activation system, we implemented in the latest update, you can decide on which website you want to assign the key – https://tagdiv.com/update-version-11-4-3-newspaper-theme-is-rtl-ready/ There will be a license management panel provided by the theme. It also takes 48 hours before you can assign the key to another website.
The limit is one live website and a testing/staging website if needed. So you can assign the key to two websites only, that is the limit.

Thank you!