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deckAdmin
tagDiv Member

Hi, this doesn’t fix my issue. The problem is as follows, WordPress has updated itself to 5.9 version and my theme does not show the featured image upload button on the right side. If it actually appears, after many page refreshes, my category button disappears. It’s an issue with the update coming from wordpress and the theme. Now my questions: 1. Is there any other way I can tell the Newspapper theme to get the image from the body of the post and put it everywhere, where the featured image was or 2. Should I downgrade my wordpress version?

  • This reply was modified 4 years by deckAdmin.
  • This reply was modified 4 years by deckAdmin.
alina
Participant
#0

Hello!

I would like your help with the following issue, please!

When I try to add a featured image to a post, I get this error message: “An error occurred in the upload. Please try again later.” I had this problem for a long time now.

Also, I can’t find any previously uploaded images in the Media Library, although there should be hundreds of them.

The website is updated to WordPress 5.9 & Newspaper Version: 11.4, and my web hosting provider can’t find any issues (the server is running PHP 7.4).

I tried deactivating all plugins except the ones required for the theme to work but it didn’t make a difference.

Any advice would be highly appreciated!

Thank you!

deckAdmin
Participant
#0

Hi, i have created this website with the newspaper theme and when wordpress updated my posts page editor is not working properly. I cannot see the category list and when I can, the featured image disappears.http://www.rptv.ro

binwebonlinesolutions
tagDiv Member

Hi Bettina
This the Font Awesome plugin don´t have update to last year (is discontinue).

Please, you have any solution?

Thanks
Leonardo Grabow

Bettina
tagDiv Staff

Hello @arara!

I don’t know exactly the date and time, but we will try our best to deliver the next update in a short time.

Thank you!

Bettina
tagDiv Staff

Hello @Muhabarishaji!

First of all, please make sure you have the latest version of the theme(11.4) and plugins, and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Please let me know the results!

Thank you!

Daily Today
Participant
#0

Hi!

Everything is updated. The theme, the WP, everything. No errors on the server side too. But one thing is very problematic: I can’t upload a media. It gives “An error occurred in the upload. Please try again later.”. In fact, when I navigate to dashboard > media > library, it it empty but it says “Showing 1 of 52 media items”.

I have tried 744, 755, etc from the file manager permissions. I have even contacted my server but every expert says to contact theme support.

Assistance required.

arara
tagDiv Member

Hi, when will the next theme update be finished? Thanks!

sylentears
tagDiv Member

can you please compare the logo with desktop version? if you dont get the meaning. Pls update to explain in details.

Anamaria
tagDiv Staff

Hi,

Our developers have done some testing, but the fixes for the theme’s compatibility with the latest version of WordPress will be introduced in the next update. But there is a possibility that some problems were not found.

If you want you can, you can do a test and possibly tell us what problems you found.

Thank you!

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to update the plugin manually -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ via FTP/ cPanel.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello @terahlynn,

I’m sorry to hear that, but can you give me more details on what problems you encountered when trying to install a prebuilt website?
Also, for the logo please let me know if you have installed the mobile theme plugin, if yes, then you need to add the logo in Theme Panel -> Mobile Theme -> Header https://i.imgur.com/xLy7CWY.png
Also, if you use a responsive or mobile page, please check those articles
-> https://forum.tagdiv.com/add-logo-newspaper/
-> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Also, please us know what plugins you have installed.
Also, please provide some screenshots/video and the link to your website.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2

Thank you!

Calin
tagDiv Staff

Hi,
Our theme live search is custom made, therefore, can not be overwrite by a plugin (also if you change the theme files, those can not be saved in a child theme, therefore the operation will be needed after each theme update). What can be done it is to disable it -> https://i.imgur.com/x5x7mLz.png also it is possible that the SearchWP to be apply on “Search Form” element -> https://i.imgur.com/rcG4Ey4.png this is the one from the WordPress, the other two are custom from our theme.
Thank you!

dwinter8
Participant
#0

Just a quick question. Is tagDiv natively compatible with wordpress updates? WordPress 5.9 recently released and I was wondering if updating would cause potential issues.

samstrat
tagDiv Member

[Tue Jan 25 15:55:40.075763 2022] [fcgid:warn] [pid 7599:tid 139979298154240] [client 40.77.167.73:40996] mod_fcgid: stderr: WordPress database error Cannot add or update a child row: a foreign key constraint fails (e_channelnews_com.wp_s7qck994jh_bc_random_banner_statistics, CONSTRAINT fk_statistics_random_banner_pro FOREIGN KEY (random_banner_id) REFERENCES jO4591Ep_bc_random_banner (id) ON ) for query INSERT INTO wp_s7qck994jh_bc_random_banner_statistics ( country_code, country_name, city, postal, latitude, longitude, ipv4, state, s_type, created_at, random_banner_id ) VALUES ( '', '', '', '', '', '', '', '', 'v', '2022-01-25 18:55:40', '63') made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/plugins/td-standard-pack/Newspaper/parts/single/single_template_2.php'), require_once('/plugins/td-standard-pack/Newspaper/parts/single/loop-single-2.php'), td_module_single_base->get_content, apply_filters('the_content'), WP_Hook->apply_filters, bc_rb_check_ads_required, bc_rb_insert_short_code_into_post_pages, generate_short_code_by_settings, do_shortcode, preg_replace_callback, do_shortcode_tag, bc_random_banner_shortcode, bc_rb_generate_banners, bc_rb_get_unique_banner_from_session, bc_rb_check_value_in_session, bc_rb_update_statistics_on_impression, bc_rb_update_statistics_impression_model, RBStatistics->store, bc_rb_store_statistics, wp_insert_rows

samstrat
Participant
#0

This line keeps showing up in the error log. We are using latest version of Newspaper along with PHP 7.4 and WordPress 5.9 and Apache as web server. Please advise how to fix this.

[Tue Jan 25 15:55:40.075763 2022] [fcgid:warn] [pid 7599:tid 139979298154240] [client 40.77.167.73:40996] mod_fcgid: stderr: WordPress database error Cannot add or update a child row: a foreign key constraint fails (e_channelnews_com.wp_s7qck994jh_bc_random_banner_statistics, CONSTRAINT fk_statistics_random_banner_pro FOREIGN KEY (random_banner_id) REFERENCES jO4591Ep_bc_random_banner (id) ON ) for query INSERT INTO wp_s7qck994jh_bc_random_banner_statistics ( country_code, country_name, city, postal, latitude, longitude, ipv4, state, s_type, created_at, random_banner_id ) VALUES ( ”, ”, ”, ”, ”, ”, ”, ”, ‘v’, ‘2022-01-25 18:55:40′, ’63’) made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/plugins/td-standard-pack/Newspaper/parts/single/single_template_2.php’), require_once(‘/plugins/td-standard-pack/Newspaper/parts/single/loop-single-2.php’), td_module_single_base->get_content, apply_filters(‘the_content’), WP_Hook->apply_filters, bc_rb_check_ads_required, bc_rb_insert_short_code_into_post_pages, generate_short_code_by_settings, do_shortcode, preg_replace_callback, do_shortcode_tag, bc_random_banner_shortcode, bc_rb_generate_banners, bc_rb_get_unique_banner_from_session, bc_rb_check_value_in_session, bc_rb_update_statistics_on_impression, bc_rb_update_statistics_impression_model, RBStatistics->store, bc_rb_store_statistics, wp_insert_rows

soku
Participant
#0

Hi,

My website is not working correctly after update to 11.4.

It doesn’t load up styles. You can see it in the menu section and Flex Block 2 sections. Can someone please look into it?

When I reverse the template to version 11.1 everything is fine.

URL: skauci.uk

Bettina
tagDiv Staff

Hello @marcorroma!

About featured audio, the fix will appear in the next update.

Thank you!

Abraham Duarte
Participant
#0

I update my site today form 11.2 to 11.4 and my site stop working well, Single post isn´t show and header show only text
I need help!!!
https://revoluciontrespuntocero.mx/

howmanywon
Participant
#0

Theme: Royal pub
Wesbite URL: howmanywon.com

1. Global logo

Using edit with tagdiv composer, if I update the ‘Logo text’ and ‘Logo text tagline’ it only applies to the page on which I edit it. How can I get this to apply to every page?

2. Hide author

E.g. first article ‘Strawberry Daiquiri’, author is showing as ‘Howmanywon@gmail.com’. Can I hide this?

3. Hide post date

Similar to aboe, want to hide the date

4 and 5. remove sections

On the homepage, I would like to remove the entire ‘Video recipes’ section, and the entire ‘Subscribe to our newsletter’ section so that the footer is just the left half of the current footer.

Thank you!

Lian
tagDiv Member

All in ONE SEO plugin is not compatible with Tagdiv’s Opt-in Builder

Please fix this compatibility issue in the next update, because Yoast SEO does not support .webp image but All in ONE SEO does.

So many of us prefer All in ONE SEO to traditional Yoast SEO

Jose
Participant
#0

Hello team,

Since the last update, the featured image of the posts is not showing. is this something I can fix?

Example (PC): https://cutt.ly/IIMADHe

Screenshot: https://cutt.ly/fIMSo9B

It doesn’t happen with every blog post, but it happens with most of them. What’s the problem?

Thanks, Jose

Bettina
tagDiv Staff

Hello @vikasnangia!

First of all, please make sure you have the latest version of the theme(11.4) and plugins.
Please make sure you select the image first, then the setting will appear: https://www.screencast.com/t/tdLbJ2Vm6z8N
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Thank you!

Calin
tagDiv Staff

Hello!
I already reply for this situation in this topic -> https://forum.tagdiv.com/topic/theme-problems-following-the-latest-update-11-4/#post-430063

Please contact us via email and will check it!

Thank you!

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