Search Results for 'update'

Hello !

We are sorry for the inconvenience !

We are not ignoring anyone. We are well aware of this issue which is caused by the latest Google Chrome updates ( it works fine on other browsers ). Our developers are doing their best at fixing this issue as soon as possible.

Thank you for your understanding !

Hi,

The message you get is quite common with WordPress. In most cases it can be easily fixed.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.

Check this guide carefully and make modifications if needed to have set the requierments as in our guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.

You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

All templates that you get from tagDiv Cloud Library comes with a version for mobile menu, so if you’ll change the desktop header the mobile header will be change too.
Also I’ve made some tests regarding the problem you mentioned and it seems that this is an issue on mobile device. I add this issue to our fix list, this will be fix for the coming update! sorry for the inconvenience!

Thank you for your understanding!

Hello !

Here is a Step By Step tutorial on how to update the Newspaper Theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

We are sorry for the inconvenience !

We are not ignoring anyone. We are well aware of this issue which is caused by the latest Google Chrome updates ( it works fine on other browsers ). Our developers are doing their best at fixing this issue as soon as possible.

Thank you for your understanding !

Hello @davidehuey,

Thank you for your kind words, also I add your suggestion ( to make this plugin to be compatible with our theme ) on our list of suggestions and we hope that are developers will make this plugin to be compatible in the future updates.

Thank you for your suggestion!

Hello,

1. This problem start to appear after the last Chrome update, please check on other browses too,
Also you can try this code to fix this problem, you’ll need to add in the theme functions.php
add_action(
'admin_head',
function() {
echo '<style>.block-editor-writing-flow { height: auto; }</style>'; // phpcs:ignore
}
);

Paste the code here: https://www.screencast.com/t/kMKPrLsg7Tk

Hope this will help you!
Thanks.

Hello,

Please make sure that you update the theme conform to our documentation -> https://tagdiv.com/update-newspaper-theme/ ( make sure that you delete the old theme version and theme plugins before you make the update ).

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps ( make sure that the WP_MEMORY_LIMIT is at least 256MB).

Thank you!

Hello !

There are some issues since the latest Google Chrome updates. Our developers are working on fixing them. There is a quick fix for this by adding this code:

add_action(
'admin_head',
function() {
echo '<style>.block-editor-writing-flow { height: auto; }</style>'; // phpcs:ignore
}
);

at the end of functions.php as you can see here: https://www.screencast.com/t/MBcb4MbF8

Thank you !

Hello,

1. This problem start to appear after the last Chrome update, please check on other browses too,
Also you can try this code to fix this problem, you’ll need to add in the theme functions.php
add_action(
'admin_head',
function() {
echo '<style>.block-editor-writing-flow { height: auto; }</style>'; // phpcs:ignore
}
);

Paste the code here: https://www.screencast.com/t/kMKPrLsg7Tk

Hope this will help you!
Thanks.

Hello,

Please make sure that you update the theme conform to our documentation -> https://tagdiv.com/update-newspaper-theme/ ( make sure that you delete the old theme version and theme plugins before you make the update ).

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Please make sure that you update the theme conform to our documentation -> https://tagdiv.com/update-newspaper-theme/ ( make sure that you delete the old theme version and theme plugins before you make the update ).
Also make sure that you are using only the child theme that come with the theme package -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello,

This problem was add on our fix list and we hope will be fix for the coming update, sorry for the inconvenience!

Thank you for your understanding!

Hello !

At the moment we do not have a release date settled.

We will keep you updated with this !

Thank you !