Search Results for 'use visual'

Hi,
I have tested some of the youtube links that are not working on your site bu they seem to work properly upon embedding. This could be a plugin you recently installed that interferes with the embed process. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know if the issue is still there.
Thank you!

Hello gilean,

Please notice that you can use the same way for adding the ads to your post pages but you will have to add the code using the do_shortcode method where you want in your articles.
For example, if you want to display some ads in your article, first of all, you will have to create the code from the Visual Composer, like this -> http://screencast.com/t/jPe8zXDY and then you have to add the following code in the corresponding file with the post template used by you. As an instance, if you are using the post template style 1 you will have to add the code in loop-single-1.php, like this -> http://screencast.com/t/sQATPmLwlhD and the result you should see here -> http://screencast.com/t/s6nnSsQ5
-> <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1" spot_title="CUSTOM AD"]');?>

Thanks for your understanding!

Hello josflachs,

The default behaviour for this type of feature should work like this -> http://demo.tagdiv.com/newspaper/block-1/ I have checked your website and I saw that you are suing an older version of our theme. Please try to update the theme to the latest version of it (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) Please try to update theme only via FTP because this is the surest method in this regard. Also, to avoid the conflicting plugins which might appear in the theme, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme. For more information about theme updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks for your understanding!

Hi,
Please make sure you use version 7.1.1 of our theme and disable all plugins except visual composer, clear cache and reset cdn files. Then check the related articles again.
Thank you!

Hi adam,
The screenshot you provided is in classic mode. Please click the back-end editor and check for the editor. The mobile theme plugin adds a second editor that does not use visual composer, but you will find the standard editor below. Scroll down a bit.
Thank you!

Hello,
Please also test this on other websites to check if the mouse is behaving properly. If this is on our theme alone, than please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hello gilean,

Please notice that you can use the Ad Box Visual Composer element, like this -> http://screencast.com/t/OH9uzhiCN and from there you can set it the subtitle/title. So, if you refer to something else, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello winteryish,

Please notice that you have updated the theme to the latest version of it (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1), via FTP because the surest method in this regard. Also, try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still here, please provide more details about your problem and what type of Visual Composer element not working.

Thaks for your understanding!

Hello Bob,
The front-end editor from visual composer was removed as it created issues with our theme. I’m not sure how the “element selection doesn’t close” but issues with CV were caused by the latest version of wordpress and VC 4.9
Please update visual composer to version 4.11.2.
You can follow this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you!

Hello news_lp_client,

Please ensure that you have fully updated your theme to the latest version of it only via FTP because this is the surest method in this case. Also, please ensure that you have updated all the required plugins to the latest version of them (Social Counter 4.1 and Visual Composer 4.11.2) So, if you have some additional customization through code, please make sure that these will not affect the theme logo and also, if you are using the Child Theme, please try to switch the to the main theme and check the results. Also, if you want to further use the child theme, please ensure that you are using the latest version of it which come bundled with our theme to rule out some conflicts.
Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

If you need more assistance in this regard and if your problem is still there after these changes, please provide your website URL so I can inspect it closer.

Thanks.

Hello,
Please make sure you update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the issue is still there after the update, please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!

Hello,
Please update your version of visual composer to the latest 4.11.2. Use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello gOVO,

I have checked your website URL and I saw that your site is working fine now, as you can see here -> http://screencast.com/t/t449m4E1k If this problem will reappear, please notice that this type of error might come from your untested plugins which interact with the theme and cause these problems. To avoid this, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file is your are using the CDN system and install only the plugins that come bundled with our theme and rule out this conflict.

Thaks for your understanding!

Hello Paulinho Degaspari,

Please ensure that you have updated your theme to the latest version of it (Newspaper 7.1.1, Visual Composer 4.11.2 and Social Counter 4.1) only through FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are some trouble with saving and if you are using the Wordfence plugin, please try to disable it or try to set it according to Bryson T advice, from here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/

Hope this helps and let us know how it goes!

Thaks for your understanding!

Hello int24news,

Firstly, please ensure that you have fully updated your theme to the latest version of it (Newspaper 7.1.1) only via FTP because this is the surest method in this regard. Also, please ensure that this type of issues does not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please keep in mind that all untested plugins could interfere with the theme and might create a lot of js errors which cause this. Also, try to turn off the lazy load feature from the theme panel, like this -> http://screencast.com/t/PG9n73BJIg

Hope this helps and let us know how it goes!

Also, if your problem is still there after

Thaks for your understanding!

Hello StudentLife,

Please ensure that you have fully updated your theme to the latest version of it (Newspaper 7.1.1) and this was made only via FTP because this is the surest method in this regard. Also, if you are using the PHP 7 version, please notice that this type of version was not been tested with our theme and might appear some unknown issues. Please try to rule out the conflicting plugin through disabling all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme.

Hope this helps and let us know how it goes!

Thanks for your understanding!