Search Results for 'use visual'

Hello moor,

I have checked your website and I saw that you are using RTL mode for your website. Unfortunately, our theme does not have such an option for RTL mode and because it has not been designed to be used in this mode, sorry! Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Try to revert the theme to the default state, without untested plugins, clear all your caches and let us know if your problem is still there after these changes.

Thanks for your understanding!

Hello krisorqla,

I have checked your website and I saw that your menu is not working fine. First of all, please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1), try to clear all your caches, purge CDN file if you are using CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. So, if your problem is still there, please contact your hosting provider because it is possible that your dedicated served to have cache and ask to be removed for achieving best results.
Please notice that your images could be affected by your untested plugins. Try the theme without then and check the results.
Please notice that the loading time for your site depends on many factors and please notice that we cannot provide support for speed optimization because it is not covered by our support. First of all, please ensure that your dedicated server meets these requirements, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, you can use our tutorial regarding on page speed, like this -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Please ensure that you have correctly set it your facebook counter, according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Page52,

Please ensure that your ad code is correct. So, as you can see in our documentation, the theme supports only the Google Adsense and also, if you want to use other custom ad code you will have to check this link here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ Also, please ensure that you are using the latest version of theme (Newspaper 7.1.1), WordPress (4.5.2) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Try to clear all your caches and test it again.

Hope this helps and let us know how it goes!

Thaks for your understanding!

Hello szedmaktom,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1), WordPress (4.5.2) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Please ensure that you have updated your theme only via FTP because this is the surest method in this case. Try to clear all your caches and check again. I have tested on my side and the custom Sidebars are working fine.
Also, please make sure that this type of issue does not come from your untested plugins. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello g10ktk,

Please notice that until now we do not have any bad reports in this regard. Please ensure that you are using the latest version of the theme with the latest version of required plugins. Also, please ensure that all of these processes was made via FTP because this is the surest method in this regard. So, if your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme, clear all your caches and check again the results. It is possible that you installing do be incomplete and that’s why you get this errors. Also, please disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello cheekyrome,

I have tested on my side this case and everything seems to work as properly. I have created 2 new custom sidebars and have switched them to other category and the widgets from them still remain there. Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) and WordPress (4.5.2). Also, please ensure that this type of problem does not come from your untested plugins which could interact with the theme and might cause a lot of unknown issues, like this one. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and rule out the conflicting plugins.

Hope this help and let us know how it goes!

Thanks for your understanding!

Hello saltoaldia,

I guess that you want to add the link for your each tab and when you will push the tab1, for example, take you in the certain category which you have set it and for tab2, another category and so on, right? Please notice that you must not change that ID ->http://screencast.com/t/LevC5Buz8VU because this is automatically generated by the Visual Composer and it will have to be unique. So, if you want to display another category in your each tab, you will have to set a block for every tab and you can set it by a certain category. Please follow these steps ->
For example -> for Tab1 you can set the block 1 sorted by Fashin category, like this -> http://screencast.com/t/JGT91450Ky2Y and for tab2 you can set the block 2 sorted by Lifestyle, like this -> http://screencast.com/t/2lD1aDXf5

For more information about w3c specification, please check here -> https://wpbakery.atlassian.net/wiki/display/VC/Content+Elements#ContentElements-TabsSection -> http://www.w3schools.com/tags/att_global_id.asp

Thanks for your understanding!

Hello nikhar77,

Please notice that until now we do not have any bad reports in this regard. Please ensure that you are using the latest version of the theme with the latest version of required plugins. Also, please ensure that all of these processes was made via FTP because this is the surest method in this regard. So, if your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme, clear all your caches and check again the results. It is possible that you installing do be incomplete and that’s why you get this errors. Also, please disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello saltoaldia,

In your latest screenshot, I have noticed an ID which is automatically generated by Tabs (Visual Composer element) and you must not do anything with it.
If is not what you mean and you refer to something else, please try to use Google Translate and provide more details about what you want to achieve so I can understand it.

Thanks for the message!

Hello zeni,

Please notice that the Visual Composer is not tested to be used for posts but only for pages. So, if you want to activate the plugin for posts, please enable it from the panel, like so -> http://screencast.com/t/d9z07WcEx and then the Visual Composer will be available and for posts.

If you refer to something else, please provide more details so I will be able to provide a more accurate response.

Thaks for your understanding!

Hello,
The option should be there by default. Please make sure you have all of the options checked in screen otions (top of the screen)
if the mega-menu option does not come up, please disable all pl;ugins exceopt visual composer, clear cache and reset cdn files if you use it. Also if you use a child theme try switching to the main theme.
Also try to remove any custom modifications you might have in place.
If all else fails, maybe the theme did not install properly so try to reinstall it using this guide: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you!

Hello,
Visual composer was adapted to work with our theme, Yes. That is why we provide it and recommend using only the version we provide.
If you want to decrease the padding between elements, you can use the browser inspector and remove them with css as there is no setting for this.
Thank you!

Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. If this issue is caused by wordfence(known issue) please set the firewall for it in learning mode.
Also, please update your theme to the latest version (7.1.1) as there was an issue with the theme settings that was fixed.
Let us know how it goes.
Thank you!

Hello fklarer,

Please notice that you will have to use only the Visual Composer version that comes bundled with our latest version of the theme (Newspaper 7.1.1 -> Visual Composer 4.11.2). Please ensure that you have done these steps only via FTP because this is the surest method for theme updating, clear all your caches and test it again and check the results. Also, if your problem is still there, please try to make a new clean install from scratch with the latest version of the theme and check the results.

Hope this helps and let us know ho it goes!

Thanks for your understanding!

Hi,
The height of the row cannot be changed from the settings, but it can be done with custom css. Please add an extra class to the row in visuak composer and then use the class to set the min-height like so:
.mycustomclass{
min-height: 73.1754vh!important;
}
The value from the code is the default value that visual composer sets to the row. Lower this value to reduce the height of the container
Thank you!

Hello GuideMoba.Com,

First of all, please ensure that you have updated your Social Counter to the latest version of it (Social Counter 4.0) and also, for Visual Composer to have 4.11.2 version. For more information about this plugin, please consult our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ and please notice that you will have to follow this instruction in order to achieve best results. If you want to change the widgets from the Newspaper default, you will have to simply add the certain widget in this, like so -> http://screencast.com/t/CANjcFWEyUMa If you cannot do this step and you cannot save your widgets, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

If you refer to something else, please provide more details so I will be able to provide a more accurate response.

Thank you for your understanding!

Hi,
Before we check this, please update your plugin as this is a well known issue caused by the new version of wordpress and visual composer under 4.11. Please download the latest theme version from envato and update the visual composer plugin by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello ineedsolutions,

Please notice that the playlist from your example is used on the homepage and not on the post page. If you want to achieve the similar layout which looks like on our demo, you will have to use the Playlist element from Visual Composer for your page, like this -> http://screencast.com/t/5kyRYmmWrwTR For more information about playlists, please check here -> https://forum.tagdiv.com/video-playlist-2/ Please notice that the Visual Composer is not tested on the post page and we cannot recommend using it for this type of pages.

Hope this helps!

If you refer to something else, please provide more details.

Thanks for your understanding!

Hello Noomadics,

Please notice that these types of plugins come bundled with our theme and for better results you will have to use the latest version of them (Visual Composer 4.11.2 and Social Counter 4.0)First of all, you will have to disable/delete all of them and then you will have to install them from Plugin area, like this -> http://screencast.com/t/SE7OlnfPuok For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ After updating, try to clear all your caches and check the results.

Thanks for your understanding!

Hello hsm2393,

Please ensure that you fully updated your theme to the latest version of it only via FTP because this is the surest method regarding the updating theme. Also, please make sure that you have updated the required plugins to the latest version of them (Visual COmposer->4.11.2 and Social Counter 4.0). Also, if your problem is still there, please try to make a new sub-domain and try to make a new clean install from scratch with the latest version of the theme and check the results. For more information about installing demo, please check the documentation here -> https://forum.tagdiv.com/installing-demos/

Hope this helps!

Thanks.