Search Results for 'use visual'

Hello kylemccoy,

I have tested again on my side and the drop caps are displayed fine on mobile theme. Also, I have checked your source page and I saw that you are using a lot of untested plugins which could interact with our theme and might cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Please try this advice and let us know how it work.

Thank you for your understanding!

Hi,
I have not tested this on the mobile theme, but the mobile theme does not use visual composer at all so this method is redundant: https://forum.tagdiv.com/the-mobile-theme/
Thanks.

Hi,
The issue with visual composer not being able to edit pages was caused by the new version of WP and visual composer below version 4.9. Please update visual composer to version 4.11 or 4.11.2 in order for it to work properly.
Please let us know if you still have issues with this.
Thank you!

Hi,
Please update visual composer to the latest version: 4.11.2 and make sure you also update the social counter to version 4.0. Then use this guide to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!

Hi,
Please make sure you use the latest version of woocommerce and the theme and disable all other plugins except visual composer and woocommerce, clear cache and reset cdn files. Then test again.
Let us know hoe it goes.
Thanks.

Hello mike6209,

So, first of all, please try to do a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups to rule out the way can loose all your data from your database and then try to update your theme VIA FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/ because this is the surest method in this case. In the next step, you will have to disable ALL your plugins and leave just Visual Composer to active -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (for Newspaper 7 -> Visual Composer 4.11.2), clear all your caches, purge all CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that all your panel settings were loaded in the MySQL database and you will not lose these settings. Also, if you have others customization through code, please notice that the latest update will overwrite these files and you will lose these customizations. So, if will have the backup, then you will have to re-add all your customizations for the latest update until you will achieve as you wish. Please check our change log here -> http://themeforest.net/item/newspaper/5489609 (check the bottom of the page) and there you will find what kind of modifications were made in our new update.

Thank you for your understanding!

Hi,
The mega-menu option does not require any plugin nor screen options. it should be there by default. Please deactivate all plugins except visual composer, clear cache and reset cdn files. If this does not fix it, please try to activate the main theme if you use a child theme. Or maybe the theme installation was faulty, then you need to do a fresh install via ftp: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you!

Hello Marto,

1) Please notice that our new mobile theme do not support the Visual Composer and it only displays the Big Grid -> your desired text -> and the latest articles features. For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
2) For more information about page level ads implementation, please check this topic here -> https://forum.tagdiv.com/topic/page-level-ads-problems/
3) Please notice that the mobile theme does not support adding the widgets. This was made to be very fast and clean. All information about this feature you will find in the above documentation. If you want to have widgets, you will have to use the normal mobile theme (responsive mode).
4) If you want to hide the back to the top button, you have to use a bit of CSS code to do it. Please try the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

@media (max-width:767px){
.td-scroll-up-visible {
display:none;
}
}

5)If you want to show the footer menu, you have to change them from Theme panel, like this -> http://screencast.com/t/3QDthMdzkA
6)Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-mobile-footer-wrap {
display:none;
}

7)Unfortunately, our theme does not have such an option for mobile font menu. If you want to change the font from the mobile menu, you can only do using a bit of CSS. For example, you can use the following code ->

.td-mobile-content{
font-family:arial;
}

Please notice that the font will have to be loaded from the Theme panel->Theme fonts, otherwise, the font will not be loaded. If your custom font is not loaded in our theme, you have to load them using ‘@font-face’ For more references in this regard, please consult here ->>
https://forum.tagdiv.com/font-customization/ – https://forum.tagdiv.com/topic/custom-font-issue/

8)I suppose that you are referring to the post view count for each post page. If you want to hide/remove it, please notice that you can do that from Theme panel->Post Settings, like this -> http://screencast.com/t/gBgk740e If is not what you mean, please provide more details.

9)As you can see, for the mobile theme, you cannot display the blocks for your sidebar. For more information about sidebar, please check our documentation here -> https://forum.tagdiv.com/sidebars-tutorial/

10)Please notice that the mobile theme has been designed to be very basic/simple and clear just to be very fast. Yes, the modal image was removed because influence the speed optimization and that was the decision of our developers. Also, you cannot turn it on because you do not have any option to enable it.
So, if you are unhappy with the new mobile theme behaviour, you simply disable the Mobile theme plugin and the theme will be switched to the normal mobile responsive.

Thank you for your understanding!

Hello stavrosgian,

So, first of all, please try to do a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups to rule out the way can loose all your data from your database and then try to update your theme VIA FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/ because this is the surest method in this case. In the next step, you will have to disable ALL your plugins and leave just Visual Composer to active -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (for Newspaper 7 -> Visual Composer 4.11.2), clear all your caches, purge all CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that all your panel settings were loaded in the MySQL database and you will not lose these settings. Also, if you have others customization through code, please notice that the latest update will overwrite these files and you will lose these customizations. So, if will have the backup, then you will have to re-add all your customizations for the latest update until you will achieve as you wish. Please check our change log here -> http://themeforest.net/item/newspaper/5489609 (check the bottom of the page) and there you will find what kind of modifications were made in our new update.

Thank you for your understanding!

Hi,
I’m not sure exactly why the speed is so slow on your site, as our live demo gets a 73 score: http://screencast.com/t/6hly7k8hmA
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. Thre is something altering the results.
Please follow this topic to improve general page speed: https://forum.tagdiv.com/how-to-make-the-site-faster/
A note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Hope this helps.
Thank you!

Hi,
This will not work from the mobile theme. The author box is a visual composer element and the mobile theme does not use visual composer. You will have to re-create the author box for the mobile view in html in the secondary mobile editor. You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello urbanyvr,

First of all, please ensure that you are using the latest version of Visual Composer (v.4.11.2) (we recommend to do the update only via FTP because this is the surest method in this regard). Also, as I can see in your screenshot, I suppose that you want to use the Grid Builder from Visual Composer. Please notice that with this element you only create your own Grid Builder and there you will not select our Big Grid. For more information about how you can use Big Grid Element Builder, please check this documentation here ->
http://www.wpbakeryvisualcomposer.com/tutorials/use-visual-composer-grid-element-builder/
For more information about our Big Grids, please check our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details about this, so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello elgade,

Please notice that this behaviour is not okay for your side and this problem might be caused from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hi,
For some reason the css does not apply to the other titles. Please try this without plugins. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the smartlist again.
Let us know how it goes.
Thank you!

Hello JordiSuriol,

Unfortunately, our theme is not tested with the Ultimate Addons for Visual Composer and we cannot say for sure that all the theme features will work fine with this plugin, sorry! As you can see, bundled with our theme come only the standard Visual Composer packet and not Ultimate Addons for Visual Composer, sorry! If you want to adjust the theme to works fine with this plugin, please notice that you have to do some additional customizations through theme code that involve custom work. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hi,
In order to fix thumbnails, please make sure you have thumbs active in the theme panel: http://screencast.com/t/fzvX59kfx and then use this guide to fix them: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
For the bookmarklet, please make sure you do not have a plugin conflict on your site by disabling all plugins except visual composer, clear cache and reset cdn files if you use it.
As for the google analytics code, please just insert the large part of the code, not the small one. Please follow this topic: https://forum.tagdiv.com/topic/analytics-entry-in-theme-panel/#post-97773
Thank you!

Hi,
The multiple issues on your website are most likely caused by plugin conflicts. If you check the search that is not working as well and that is a definite sign of plugin conflicts. Please deactivate all plugins excepot visual composer, clear cache and reset cdn files (you need to clear all caches even the server cache if there is one). And check your site again without plugins to see if issues are still there. If they are, it menas that the theme was not properly updated and you need to remove it and make a fresh install.
Let us know how it goes.