Search Results for 'use visual'

Hello xbass,

The Newsticker element can be added everywhere you want to your website if you will use the TD COmposer or Visual Composer. If you want to be at the very top of your website you should add it in that way -> https://www.screencast.com/t/0fZBuucsz and then, the result looks like this -> https://www.screencast.com/t/CVIyjziN After this, notice that you can adjust it with a bit of CSS code to remove any padding top if it’s necessary.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello all,

Please keep in mind that both of these two-page builders are fully tested with the latest version of the theme and should work as expected with it. Notice that is not recommended to be used in simultaneously mode. Please check the following useful guide here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ If the problem is still there, please send us an email at contact@tagdiv.com with your wp-admin so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello craftofcharisma,

Please make sure that you are using only TD COmposer or Visual Composer. If you are using the both of it simultaneously, notice that you can bring some errors with the theme and it’s not recommended this thing. Make sure that you are using the latest version of the theme, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there you should make a new clean install from scratch via FTP way because this is the surest method in this case. If you will need more assistance, in this case, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello,
If you use visual composer, please disable the tagdiv composer as having both active will cause layout issues.
If the problem is still there without the tagdiv composer, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This seems the theme was not installed properly.
Please use this guide to properly install it via ftp and follow each step properly: https://forum.tagdiv.com/install-via-ftp/
If the install was done properly, there should not be any error. If there is one, please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Also try to resave permalinks and uninstall and install the theme demo again.

Thank you!

Hello,

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Hello all,

Please keep in mind the Visual Composer should works as expected with the latest version of the theme because it was fully tested without any wrong results. Try to make a new clean install from scratch via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. provide there the link to this topic so we can quickly identify you.

Hope this helps!

Thanks for your understanding!

Hello,

Sorry for the delay, we do not work on weekends.

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Hello pedropapito,

First of all, make sure that you have installed the latest theme version via FTP way because this is the surest method in this case. Also, ensure that you do not use both page builder simultaneously as TD Composer and Visual Composer. You should use only one of them. Check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ for more information. You have to provide some useful screenshots with your problem and also, your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello,
In order to make a theme update hassle free, you should first know what the new update brings most important. If you update to newspaper 8, please note there is a new page builder that will activate automatically and it will create layout issues together with visual composer. You have been usign VC up to this point so now you have a choice.
1. Either continue using VC
2. switch to the new page builder and re-create your pages with it from scratch as it is a must

visual composer will still receive updates but we will not be adding any new elements to it from now on. We will develop our theme based on the tagdiv composer.
Only use 1 page builder though and disable the other no matter the choice made.

Once this is out of the way, you can simply use these guides:

https://forum.tagdiv.com/how-to-update-the-theme-2/

https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,
Sorry for the delay, we do not work on weekends.

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Hello,

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Sorry but I cannot access your site. Please disable the tagdiv composer plugin if you use visual composer. Layout issues usually happen when using 2 page builder at once.

Thank you!

Visual composer works as expected on our end with the new or with the old version. THe WP update has nothing to do with the issue itself. It could be a plugin that is not compatible with the new version of wp so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Please do not post sensitive information in the topic (license key, login details etc) The topics here on the forum are open to all theme users. I have edited the post and removed it. If this kind of information should ever be required, we will ask that you provide it by email.
There was a theme update today containing some improvements and the latest version of Visual composer.
To update the theme please check this guide, the steps for each update method are mentioned in it
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Please check again on Themeforest, the latest theme version is available for download.

Thanks

Hi,

If you did not use Visual composer for the website, you can safely deactivate it. No point being active if it is not needed.

Thanks

Hi,

Please provide an example of the issue for a better understanding. Some screenshots would be useful, or a link to your website where this is happening.
If you decided to use Visual composer, please deactivate the tagDiv composer. Some elements like the single image for example, have different functionality on each composer. If they are both active the images may not display properly.

Thanks