Page 4 – tagDiv support

Participant

Slow page, low page speed test results - topic

#0

Jun 22, 2025 at 6:21 pm

Hi tagDiv Team,

I am reaching out on behalf of Tendences.lv, a Latvian news and lifestyle portal that currently contains approximately 6,000 articles. Over time, while testing various themes, templates, and plugin combinations, our website has become increasingly heavy and slow.

Despite using optimization tools such as WP Rocket, our Google PageSpeed Insights scores remain low—approximately 60% on mobile and 75% on desktop. Most concerning is the fact that we are now receiving warnings about poor Core Web Vitals across the entire site, with Google Search Console recommending improvements for all pages.

Additionally, we have accumulated over 6,000 RSS feed URLs, which are currently being indexed, but do not lead to actual content pages. Google is now flagging these and requesting their removal from the index.

Given these issues, I have the following questions:

Is there a way to fully reset our WordPress theme and related settings, so we can start fresh with lightweight templates for each view (mobile, desktop, etc.)—ideally restoring WordPress and the theme to default without excess custom code or data?

If a full reset is not possible, could your team assist us in cleaning and optimizing the site (both technically and structurally)? If so, could you please provide a rough estimate of the cost for such work?

We are looking for a sustainable solution that would allow us to improve speed, pass Core Web Vitals, and resolve the indexing issues long-term.

Thank you for your time. I look forward to your reply.

Best regards,
Aldis
Tendences.lv

Carvibz

Participant

Images in gallery not displayed: Newspaper – Lazyload WP Rocket incompatibility? - topic

#0

May 28, 2025 at 5:43 pm

Hello,
Can you please assist me in solving the following 2 problems?

[Issue #1]
The images in my gallery can’t be displayed on all/any posts of my website, carvibz.com, as you can see here: https://imgur.com/a/FXPoinW

Example post: https://www.carvibz.com/muscle-cars/viper-powered-1969-dodge-charger-6-speed-has-lwb-secret/

I have no technical expertise, but had somebody look into the problem. This is what they said:

A Newspaper feature (General Modal Image ON, I believe) converts image links into modal galleries, and adds the A hrefs automatically. So, when it reads the code, it gets the incorrect link from the lazyloaded image. Instead of the link, it gets the placeholder image WP Rocket uses for Lazyload.

That feature converts image links into modal galleries, and adds the A hrefs automatically. So, when it reads the code, it gets the incorrect link from the lazyloaded image. Instead of the link, it gets the placeholder image WP Rocket uses for Lazyload

So, this feature is not compatible with Lazyloaded images.
This is the code WP Rocket Lazyload creates: https://i.imgur.com/YhQwmZR.png

And this is what happens after the conversion to modal gallery: https://i.imgur.com/m0rhXzo.png

So, the generated HTML is incorrect and causes the problem.

It happens here, at the Newspaper Javascript:
https://www.carvibz.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.3

[Issue #2]

When bypassing WP Rocket (https://www.carvibz.com/custom-cars/mid-engined-vw-caddy-pickup-with-audi-4-2l-v8-has-lm-race-car-wheels-and-rabbit-face/?nowprocket)

or disabling WP Rocket Lazyload altogether

(simply excluding these in WP Rocket Lazyload does not work: div class=”tdb-featured-image-bg”
.td-modal-image img
.td-modal-image)

the images in the gallery work. However, as opposded to in the past, when clicking the images, these show up at the medium resolution I selected to increase page speed, which results in poor user experience, as can be seen here: https://imgur.com/a/c6aShhr

Previously, my TagDiv Gallery gave me a “link to media file” option that still loaded medium-sized images (page speed), but showed large-sized images when clicking (positive user experience).

Is this part of the error at #1? I don’t believe so, given the disappearance of the “link to media file”. How can I change this? Editing each post manually for the gallery to show Large Size wouldn’t work, since I have 2,000 posts. Besides, I believe this would affect page speed.

PS: I checked outher posts on similar topics as my #1 (1, 2, 3), but couldn’t find a fix.

Thank you

teknobilimadami

Participant

Newspaper Theme – Persistent Image Upload Issue Causing 503 Errors (With Evidenc - topic

#0

May 23, 2025 at 12:44 pm

Dear TagDiv Support,

My website is the problem: https://teknobilimadami.com/

I am experiencing a critical issue on my WordPress site that is directly related to the Newspaper Theme. When attempting to upload media files, the system either stalls significantly or fails with a 503 Service Unavailable error, specifically affecting the async-upload.php process.

Sometimes I add an image and when I open and close the page, I see that the image with the error has been loaded.

But these happen in the Newspaper theme. When I switch to the 2025 wordpress theme, images are uploaded instantly from the Media – Add Media – Media Library section without any problems.

After thorough debugging over the past 48 hours, I have tested and ruled out all other possible causes. Below is a complete breakdown of actions I took:

1. Hosting and Configuration
– PHP: 8.1

– Hosting: LiteSpeed / Shared Hosting (GuzelHosting)

– Limits Increased to:

– max_execution_time = 300

– upload_max_filesize = 128M

– post_max_size = 128M

– memory_limit = 512M

– Cloudflare set to “Development Mode”, and later fully paused

– WP Rocket and cache tools disabled during tests

2. Steps Taken & Results

– Switching to Twenty Twenty-Five theme resolves the issue instantly. Image uploads are fast and reliable.

– Activating Newspaper theme causes:

– Slow or failed uploads

– DevTools shows async-upload.php requests returning 503 errors

– Hosting panel shows CPU limit exceeded only when Newspaper is active

– Plugins tested individually (only Rank Math, SMTP, and Converter for Media were active; Converter later disabled)

3. Functions.php and Theme Code Review

– Output buffer using ob_start(“sanitize_output”) was temporarily removed.

– Theme update filters (pre_site_transient_update_themes) commented out.

– Admin-side JS injection via admin_head tested and removed.

These changes made little to no difference — the core issue seems to lie deeper in Newspaper’s admin/AJAX logic.
4. Attached Visual Evidence (8+ screenshots)

Please find attached:

1. DevTools console error (503 on async-upload.php) : https://prnt.sc/qHY-ahJWeCbr

2. CPanel CPU usage exceeded panel : https://prnt.sc/V4Wcb6RWVm8O

3. Functions.php sample (Attachments)

4. Theme switched: Twenty Twenty-Five (success) : https://prnt.sc/XsbBJDqxrBK_

5. Theme active: Newspaper (failure) : https://prnt.sc/3ORZ-qt9OwHj

6. WordPress debug.log output (Attachments)

7. Network panel XHR timing chart : https://prnt.sc/T1_rYdno5uaL

8. Cloudflare paused, issue persists : https://prnt.sc/CKQqSZ2OlLc-

I attach all other detailed screen photos to the e-mail. (20 attach picture screenshot)

Final Note & Request

I believe this issue can only be resolved from the theme side, not via hosting or plugin tweaks. I kindly request:

– Review of internal AJAX handling within the Newspaper theme

– Guidance on patching or disabling blocks that might interfere with admin upload requests

– Confirmation if this is a known issue, and whether an update will address it

I truly want this resolved. I have done my part as much as possible. Now I believe your team can take over and fix this properly.
I sent you contact@tagdiv.com e-mail in more detail. I would like to ask for your help in solving the problem.

Calin

tagDiv Staff

Problem with theme disable auto…. - reply

#530620

May 21, 2025 at 8:43 am

Hi,

The plugins you are using are ok, as far as I know non of them interfere with the theme.
Also, lightspeed server is ok, just make sure that the cache from it is not apply
If you want we can take a closer look, for this it will be need to make a full backup for the website and contact us via email at contact@tagdiv.com and provide temporary wp-admin and cPanel access and we’ll take a look as soon as we can.

Thank you!

Calin

tagDiv Staff

Poor speed and performance… - reply

#530569

May 20, 2025 at 9:00 am

Hi,
Thanks for providing the link to your website.
I just checked the page speed results and this are very good – https://i.imgur.com/5N0NtMN.png – https://i.imgur.com/muanMSO.png what you can do are small adjacence for mobile version, so here are the improvements that can be done:
Accessibility: change the H from H3 to div or to H3 for article recent and adjust the contrast color for date element – https://i.imgur.com/1QwicV5.png – https://i.imgur.com/BW4xfma.png
Image elements do not have explicit width and height, this one is referring to logo, make sure that the logo is set directly on the logo element like this – https://i.imgur.com/2Jc873Q.png (check it for bot header and footer logo elements).
My last suggestion is to use an image plugin that is automatically converting the images in webp format https://i.imgur.com/DnYb79v.png
This should help you to improve most f what has been left.
Thank you!

Marian

tagDiv Member

Poor speed and performance… - reply

#530549

May 19, 2025 at 2:57 pm

Hello,

Thanks for the answer, this is the website: https://mobilehub.ro/

I tried to make everything as simple as possible, without using Google fonts but the standard ones, and I configured litespeed carefully.

Calin

tagDiv Staff

Poor speed and performance… - reply

#530533

May 19, 2025 at 11:42 am

Hi,
This situation depending on the elements you are using on your pages and templates, how long they are, how many elements are used …
Also, the adsense ads have n major impact on pagespeed, the only what to resolve it will be to use a delay o js.
If you can provide a link to your website I can check it and try to provide some suggestions.
Thank you!

Marian

Participant

Poor speed and performance… - topic

#0

May 18, 2025 at 1:37 pm

Hello,

We are using the theme on a news website, with adsense ads, on a Litespeed server, and we think it is reasonable to use Litespeed cache, as a caching plugin.

Is this theme compatible with litespeed cache, are there any settings we can do to lower the LCP, CLS and INP scores?

We also receive from the hosting, automatically the message “Hosting account resources exceeded”

We do not receive this message using any other theme. It seems that there are big problems, can we expect to see better optimization in the future?

Thank you!

jusantoinette@gmail.com

tagDiv Member

Newspaper Theme – Speed Test – Pretty Bad - reply

#529439

Apr 22, 2025 at 11:45 pm

Look I fully understand how to optimize wordpress for speed, but I don’t even have enough data on there for this to be occuring at a 12 post website. Thats should be concerning to you guys – on it’s own. What’s more is that CDN is also activated by default. In the last 20 years – I don’t think I’ve ever seen a template effect such a bad speed report, right out of the box with 12 live posts. I thought you guys would be concerned to get that feedback.

This reply was modified 1 year by jusantoinette@gmail.com.

Bettina

tagDiv Staff

newspaper styles online to css file - reply

#529386

Apr 22, 2025 at 9:33 am

Hello Luca!

We can not control the plugin’s performance and speed. We only test its functionality with our theme. Some guides about it are here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ -> https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you!

jusantoinette@gmail.com

Participant

Newspaper Theme – Speed Test – Pretty Bad - topic

#0

Apr 22, 2025 at 5:41 am

Guys I’d had loading trouble with my previous site (current authority site working on) and so in the spirit of trouble shooting I installed Newspaeper theme onto a new website installation and tested the speed test between having astra on there versus the Newspaper theme (Newspper Urban observer-which is one of my favourites) to see if the theme alone was causing the issue. And I was shocked!

Here’s what showeed: All I did to a new site installation was change the theme:

Astra 93 on the speed test.
Newspaper theme = 73 on the speed test.

I have about 12 posts on my website with the newspaper theme installed, and the speed test show 64. That is just terrible. When comparing apples with apples – it’s just doesn’t stack up.

So supoort team – what gives here – why is the comparison so significantly bad? I’ve only had to go through this process since identifying that with such a small amount of posts on a website – how could the load speed be so bad. And even though all my images have been compressed an super optimised, with 12 posts on the webiste this is the result that your template returns?

carlodap

Participant

I can’t update the mobile version of my website - topic

#0

Apr 16, 2025 at 1:23 pm

Hello,
After modifying the single post editing tag composer (specifically removing the author box), the mobile version continues to display the outdated layout. Despite clearing the cache in LiteSpeed, Cloudflare, and my browser, the issue persists. Could you assist me in resolving this? https://imgur.com/a/BlhR2yA
I don’t have the mobile TagDiv plugins enabled, as activating them causes the entire website’s mobile version to malfunction
Thanks in advance

Bettina

tagDiv Staff

What is the fastest Magazine Prebuilt Websites template? - reply

#527420

Mar 13, 2025 at 10:28 am

Hello Niclas!

The page loading speed can depend on many factors, and each website is unique in this regard. External and internal factors can be important for your page speed.
External factors include server speed, whether you are using CDN, and the external resources loaded by your website, such as ads, fonts, and tracking scripts like Facebook Pixel, Google Analytics, Twitter Analytics, Hotjar, and so on.
Internal factors: the number of elements on the page, image size, image formats, whether you are using mobile-optimized layouts, console errors, whether you are using the Standard Pack plugin, and whether you are using a PRO demo or a standard one.
We optimized the theme but not the demo content. We did not find it necessary because our clients don’t use the data from our demos, only the design that can be easily improved to the new rules of the page speed tools. If you do not use some plugins for optimization, you cannot fix it from any theme.
You can get an excellent score with any demo you use: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Check this topic as well: https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Bettina

tagDiv Staff

Site Performance Issues After Updating to Theme Version 12.6.9 - reply

#527325

Mar 12, 2025 at 9:21 am

Hello!

I’ve checked the websites and I can not see any visible differences. If I check the pagespeed score: I see an increased score for accessibility and the Best Practices on https://lngqa.wpengine.com/ and the Performance and SEO decreased.
Maybe you lost some optimization you made before.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
1. We didn’t add anything that can affect our customer’s page speed score. Here you can see all the changes from the latest update: https://tagdiv.com/newspaper-changelog/
We have customers that reach the 100% score with our theme and they never stop updating the theme and plugins.
2. Did you limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr? https://forum.tagdiv.com/what-is-ajax-preloading/ Check this thread: https://forum.tagdiv.com/topic/crashing-sql-server-due-to-excessive-requests/
3. We add improvements and fixes in each update.

Thank you!

Bettina

tagDiv Staff

Site Performance Issues After Updating to Theme Version 12.6.9 - reply

#527273

Mar 11, 2025 at 1:56 pm

Hello!

The newest theme update doesn’t include any feature to decrease your page speed.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
I recommend you use fewer features on the page so there will also be fewer requests.
Improving page speed in WordPress is crucial for providing a better user experience and optimizing your website for search engine rankings. Here are some tips to help you enhance your WordPress site’s page speed:

Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can also enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.

Thank you!

Bettina

tagDiv Staff

My new website is stuck + Organic impressions dropped to 0 - reply

#527184

Mar 10, 2025 at 10:33 am

Hello!

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
You need to optimize your website:
https://forum.tagdiv.com/how-to-make-the-site-faster/
Here are some tips to help you enhance your WordPress site’s page speed:

Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache, WP Rocket, or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize, WP Rocket or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.

Check the theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/
We have some hosting plans, please check: https://tagdiv.com/wordpress-hosting/

Thank you!

Bettina

tagDiv Staff

Request for Guidance on Preventing Ajax Pagination Slowdown in Newspaper Theme - reply

#527170

Mar 10, 2025 at 9:22 am

Hello Eduardo!

Check this guide: https://forum.tagdiv.com/what-is-ajax-preloading/
Limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr
You need to optimize your website:
https://forum.tagdiv.com/how-to-make-the-site-faster/
Here are some tips to help you enhance your WordPress site’s page speed: