Hello,

The object cache causes this issue, maybe you have a plugin that creates this one, or you have a plugin cache on the host.
Please check if you have an object cache file stored on your server.
We have a guide on how to check the Object Cache if is applied on the Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

If you want to use the standard template, please activate the tagDiv Standard Pack plugin. Please note this plugin is deprecated.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hi,

If you want to have the header overly, then you need to select the header menu zone and change the display setting https://i.imgur.com/jbiRAi6.png

Thank you!

Hello,

No, if you have selected the parent category or other subcategory then only posts from that category will be displayed.
A workaround for want you to need is to use the Multiple terms filter and set there the ids of your categories -> https://forum.tagdiv.com/flex-block-settings-guide/ “– This option allows you to filter the posts by multiple categories. The procedure is similar to the one used on Post ID filter. Add the category IDs separated by commas (ex: 13,23,18). If you want to exclude categories, add a ‘-’ symbol in front of each ID. If you want to display posts from a category and remove the posts included in one of its sub-categories, first add the parent category ID (ex. Fashion category – 341) and after it places the sub-category ID (ex. Daily subcategory id: 342) with a ‘-’ symbol in front. If you decide to use the ‘multiple taxonomies filter,’ the standard Category Filter is ignored.”

Thank you!

Hi,

In our theme, the administrator and editor can do changes with tagDiv Composer and can save it.

Thank you!

Hi,

Please let us know if you have other questions.

Have a great day!

Hello,

We recommend Super cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
We have many users who also use wp rocket -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/ -> https://www.andraware.com/wp-rocket-for-newspaper-theme/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

You can use the default template and add in the page POSTS LOOP element with tagDiv Composer -> https://forum.tagdiv.com/posts-loop/

Thank you!

Hi,

If you select the viewport on the phone the ad box is displayed. Maybe for the ad, you need to add a row and in that row add the AD BOX element on the viewport phone.

Thank you!

Hi,

Please add the favicon on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Please make sure that you have cleared your cache.
Also, you can check this article https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Thank you!

Hello,

Please edit the search template, select the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
Read more about it here: https://forum.tagdiv.com/offset-feature/

Thank you!

Hello,

Please let me know if you added a link or something to that button, and what settings you made with screenshots or video.

Thank you!

Hi

Please select an element and after the viewport will be displayed -> https://i.imgur.com/CHMzFnZ.png
If you have made mobile pages, you must convert the header and footer -> https://www.screencast.com/t/HrjOBNayd please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit and select the row and go in the tab https://i.imgur.com/iqpxjpt.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background color -> https://i.imgur.com/1M6tOtL.png.

Thank you!

Hello,

The image ads are added in demos, so to remove them you need to edit with tagDiv Composer, select the element Ad Box and with right-click, you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins)

Thank you!

Hi,

This message is not related to the fact that the site does not open. please do a test only with tagdiv plugins, and please send us a link to the website.

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

Where you are logged in you see the images?

Thank you!

Hi,

No, if you want the administrator to confirm the registration, then you need to use a plugin for this -> https://wordpress.org/plugins/new-user-approve/

Thank you!

Hello,

For submenu you can’t add an icon, only if you try this method -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hi,

This week will be an update, and this is fixed.

Thank you!

Hi,

Please provide more details about your issue.

Thank you!

Hi,

You can display only in the flex loop filters https://i.imgur.com/qFpA7ob.png
You cannot display the taxonomy image, only the custom field can.

Thank you!