Hello Tobias,

I checked but I didn’t notice where is the issue with the design there seems are set the margin and the padding https://i.imgur.com/dEYcWID.png

Thank you!

Hello,

Please provide some screenshots.
Also, please let me know if you have the mobile theme plugin activated, if yes, then the problem is caused by the cache plugin.
If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,

Please check this topic https://wordpress.org/support/topic/remove-custom-post-type-name-from-permalink/ -> https://newpulselabs.com/remove-base-slug-custom-post-type/

Thank you!

Hi,

My colleague replied to you by email, please check.

Thank you!

Hi,

Please deactivate the tagDiv mobile theme plugin.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

You can remove the Single Post Author editing with tagDiv Composer and with a right-click you can delete => https://i.imgur.com/GNzcGmJ.jpg , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg this change will be applied to all posts that use that template and you can delete any element like this.

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hi,

I recommend using our plugin for a subscription, tagDiv Opt-In Builder.
Please check those guides
-> https://forum.tagdiv.com/tagdiv-opt-in-builder/
-> https://forum.tagdiv.com/leads/
-> https://forum.tagdiv.com/lockers/
-> https://forum.tagdiv.com/shortcodes/
-> https://forum.tagdiv.com/subscriptions/

Thank you!

Hi,

Please deactivate the tagDiv mobile theme plugin.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

Please activate the tagDiv Standard pack plugin.

Thank you!

Hi,

Please go to Cloud Templates -> Shop to assign templates -> https://i.imgur.com/2u021SG.png

Thank you!

Hi,

Please let me know what element you have there.

Thank you!

Hi,

You can use flex block instead of posts loop. Explore the filters here: https://forum.tagdiv.com/flex-block-settings-guide/
Choose only one category from the filter settings and it will display the posts which have that category.
Also, to have a button please select header template 12 -> https://i.imgur.com/wIE3ghc.png

Thank you!

Did you check for the object cache file? What server do you have?

Hi,

Then you can use the element Single Post Author -> https://i.imgur.com/wboHLo7.png
You can duplicate the Single Post Template, in one template you can use the custom field, and in another the single post author.

Thank you!

Hi,

Unfortunately, without access we cannot investigate, because problems vary from one website to another, have you tried to do a test only with tagDiv plugins?
I think an object cache causes the problem -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/. Please check the guide and delete the file and try after to activate the theme.

Thank you!

Hi,

You can do a test using a staging website and install the RC version 12.4, click check update select from here -> https://i.imgur.com/qHdv9CK.png , and check if it works.

Thank you!

Hi,

Please provide a temporary access https://wordpress.org/plugins/temporary-login-without-password/

Thank you!

Hi,

Please check this guide -> https://forum.tagdiv.com/using-theme-translations-together-wpml/ and this topic https://forum.tagdiv.com/topic/problem-with-wpml-translation-your-guide-is-not-up-to-date/

Thank you!

Hi,

I’m glad is solved.

Have a great day!

Hi Miro,

If you select another element is added to the menu, or is the same for all?
Please check the console when you hit the button add, maybe there is an error message.

Thank you!

Hello,

No, there are two different elements. You can use the drop-down to display the options -> https://i.imgur.com/kEev8qn.png

Thank you!

Hello,

Please use in the post the element custom field, and select your field with the author name -> https://i.imgur.com/ux6nafm.png

Thank you!

Hi,

Normally these plugins in the theme do not block access to the website to log in, did you do a test with only tagdiv plugins?
You can delete the tagDiv Newsletter plugin via FTP.

Thank you!

Hello,

You can try the Disqus Comment System by Disqus, I saw that have made an update.
Also, you can add a column text/ text with title/raw HTML element to the page/post and then drop the Disqus Universal Code in the text section -> https://i.imgur.com/vVOaKfU.pn and there should be no more problems.

Thank you!