Hi,

Please check the console of the browser when you hit the button save https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hello,

For cpt are different from posts, so there are different settings. The only settings are those https://i.imgur.com/gZd4mur.png. You can set a template for each taxonomy/cpt here -> https://i.imgur.com/IK9mkdQ.png

Thank you!

Hello,

Did you have a plugin for security on the website?

Thank you!

Hello,

You can change the image size in the tab layout; you can search after the image https://i.imgur.com/EUkdr7B.png and adjust it.

Thank you!

Hello Maria,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin.

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/remove-views-from-wordpress-admin/

Than you!

Hello,

Please check this guide https://forum.tagdiv.com/filters-sorting-taxonomies/

Thank you!

Hello,

Please activate the tagdiv plugins and follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

@Lalit The RC version is for testing the recurring stripe payment because a problem has been reported.

@sco Did you add that code in functions.php file? Usually, you can find your orders in Woocommerce -> Orders https://i.imgur.com/2tFVIQS.png, without any code. Please check if you remove the code if the error is still displayed.

Thank you!

Hi,

The Autoptimize has a cache, as you can see here -> https://www.greengeeks.com/tutorials/clear-autoptimize-cache-wordpress/ and that is why that problem appears.

Thank you!

Hello,

It is somewhat the same template with small modifications; for example, there are elements that are not displayed on the cpt and are displayed for the taxonomy.
Also, EventOn may be a cpt, which is why the template is displayed.
Yes, you need to install a plugin. It depends on which is more sustainable for you, and you must have knowledge of programming for more modifications.

Thank you!

Hello,

For Big Grid Flex, you can find here https://forum.tagdiv.com/big-grid-flex-settings/; this is the documentation https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Hello,

There are two templates for posts from the theme panel and the cloud library.
For cloud templates, please check this guide https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ -> https://forum.tagdiv.com/single-post-shortcodes/ and for standard templates from the theme panel, please activate the tagDiv Standard Pack plugin.

Thank you!

Hi,

This is because you haven’t set correctly the categories in mega menu.
Please do not set sub-menu under a mega menu -> https://i.imgur.com/DYtV7Fa.png -> https://i.imgur.com/yR1huKj.png, this will make it look like this -> https://i.imgur.com/q4FqBYK.png

Thank you!

Hello,

Did you have hide the featured image for mobile theme?

Thank you!

Hello,

Please check the code from css code https://i.imgur.com/rMzrPEr.jpg there are some settings fro width.

Thank you!

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hello,

Please let me know what template you use for posts.
Maybe you need to add it with tagdiv Composer, in the Single Post Template.

Thank you!

Hello,

You can contact us via email at contact@tagdiv.com and provide wp-admin access.

Thank you!

Hello,

Unfortunately, the Infinite loading is not valid for Mobile Theme; sorry!

Thank you for your understanding!

Hello,

So, you delete the image that was in the fotter set, please edit with tagdiv Composer, select the row, and in the css tab, please remove the background image.

Thank you!

Hi,

Please check the documentation; as I said above, the mobile theme cannot be edited and only has a few options. It has no newsletter, payment, or subscription options.

Thank you!

Hello,

Please use a cloud template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Hello,

Please provide the link to your website and let me know what is changed.

Thank you!

Hello,

You have added in the post two Single Post Content elements, so the content is displayed twice, please remove one Single Post Content you can delete it with right-click.

Thank you!