Hello,

I just investigate and I think the problem is the pin button on Pinterest. So please try to disable the plugin or disable the option for this.
Also, have you checked for a plugin conflict?

Thank you!

Hi,

Please select the viewport on phone, select the logo and change it => https://i.imgur.com/Rm75FmU.png -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hi,

You can use the element Ad Box, and set the element where you want.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins)

Thank you!

Hi,

Did you clear the code -> https://i.imgur.com/9SkNJvK.png? Also, the problem is on only on one page/template or for all?
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials for staging
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

So, if you want to add the sidebar to the right or left of the content, you need to change the row layout https://forum.tagdiv.com/sidebars-tutorial/ -> https://www.wpbeginner.com/beginners-guide/how-to-add-and-use-widgets-in-wordpress/
You can add the sidebar in the tagDiv Composer. Steps:
1. Add 1 row (or existing one)
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.

Thank you!

Hi,

Normally, you can only use a license on one website, but we felt it was important to have a test site available in addition with all the other features that require a valid key to use.
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Additionally, you must purchase a licence for each individual customer if you develop websites for them, and if you sell those websites, you must purchase an extended licernse; otherwise, you will not be in compliance with the Envato conditions.
The extended license is a single application license and not a multi-use license, which means that you can’t use the item to create more than one unique end product. More about the differences between the standard and extended licenses here – https://themeforest.net/licenses/faq#main-differences-licenses-a

Thank you!

Hi,

Yes, it is possible to be a plugin conflict.

Thank you!

Hello,

Yes, you can add an extra class on the block https://i.imgur.com/GijNgM6.jpg and add the class in the custom code.

Thank you!

Hello,

I saw on the blog page you don’t have the comments -> https://i.imgur.com/13HrszA.png
Also, do you want to remove the recent comments block? You can delete it by right-click -> https://i.imgur.com/iPsjpob.png
Also, you can’t edit with the tagDiv Composer blog page.

Thank you!

Hi,

The social icons from the mobile menu are coming from the Theme Panel -> Social Networks -> Social Networks -> https://i.imgur.com/4wubwgL.png remove/edit them after your needs.

Thank you!

Hello Phani,

Please check with this api key FltNwN37OdCFt9lT25ZQ8Yo0tkqSF1nh for me works -> https://i.imgur.com/1UctUEE.png

Thank you!

Hello,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions. Also, please check the cache, clear/purge all cache

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin activated.

Thank you!

Hello,

Seems the accent color applies to the menu, please try to change the background color or accent color.

Thank you!

Hello,

Please provide a video of how you set the images.
Seems on the images are not set the links.

Thank you!

Hello,

Once we have approved the refund, only Envato can cancel it, if they have not already approved the request. You can try to add a new message to the request for a refund that you want to cancel it.
Also please let us know if Envato manages to stop the transaction (a screenshot with the message from Envato)

Thank you!

Hello,

Excuse me, the settings for social share have been moved to Social Networks https://i.imgur.com/x48ZhNb.png

Thank you!

Hi,

That is the link given by you -> https://i.imgur.com/eq03WFJ.png
Also, I did again new test and for me works, please try on other browsers to see if the problem persists.

Thank you!

Hello,

As I said, you need to set the border radius for modules, not columns, if you set the column will be in the backend of blocks like this https://i.imgur.com/xMpcOcC.png
Also, for the space on mobile select the port view on the phone, select the content zone and set the margin-left and right to -20 and set this code in width
calc(100% + 40px)

=> https://www.screencast.com/t/Ek89ppzTGldT You can use this method for both (mobile responsive version or mobile page)

Thank you!

Hello,

Here is a guide on how to install BuddyPress https://www.buddyboss.com/tutorials/buddypress-install-and-setup/
Also, please check if you have other extra plugins, if yes, and there will be an error please do the install only with tagDiv plugins.

Thank you!

Hi,

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Maybe your hosting provider can provide some advice as well.

Thank you!

Hello,

To display the feed from Instagram then you need to connect with your Instagram personal account for Instagram from the footer or use the element from tagDiv Composer for feed you can use the Instagram business https://i.imgur.com/5XaTr2p.jpg -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Hello,
If you want to contact us in private, you can do it via email at contact@tagdiv.com and provide the wp-admin and credentials.

Thank you!

Hi,

Yes, you can only use that one, but if you use a mobile theme or a mobile page, problems might arise.

Thank you!

Hello,

Please provide more details, like screenshots and the link to your website.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!