Hello,

Please provide a video about your issue. Also, make sure that you don’t click on the ads that you have the website -> https://i.imgur.com/eReXyZW.png
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please let me know what version of the theme, WordPress and PHP you have.
Also, what resources does the host have? How many plugins are you using, and which ones? Additionally, do you have cloud templates or standard templates?

Thank you!

Hello,

Please provide some screenshots and the link to your website.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I see that problems can arise from these plugins because they are incompatible with WordPress. -> https://i.imgur.com/m4cqNwu.png -> https://i.imgur.com/AnlJvSg.png

Thank you!

Hello,

Yes, you must add two inner rows, set the menu there, and hide them for visitors or logged-in.

Thank you!

Hello,

I just checked your website, and seems that you managed to solve the issue https://i.imgur.com/OcY8Ggu.png

Thank you!

Hello,

If you enable this option on the lead element -> https://i.imgur.com/nNwjPqz.png please disable it, and the message will not be displayed. This message appears until then the email address is confirmed.

Thank you!

Hello,

Please ask your host to help you to update the PHP version. Before updating, you can create a full backup and also make sure that your plugins are compatible with the PHP version.

Thank you!

Hello.

Yes, this issue is caused by the cache plugin, please check this topic and try the suggestions https://wordpress.org/support/topic/caches-desktop-version-for-mobile-and-vice-versa/

Thank you!

Hello,

I didn’t say to create the page using the Gutenberg editor. This is used for posts. For pages, you should use the TagDiv Composer. You need to create your own menu in Appearances – menus and after edit that page with tagdiv Composer. To set the menu, go to the mobile viewport, click on the menu icon and check if you choose a menu from this dropdown: https://app.screencast.com/kXblv69NkhU60

Thank you!

Hello,

To have this option to filter it, request custom work -> https://tagdiv.com/submit-a-request/ or you can try to filter using a custom field https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

Unfortunately, this plugin is not tested with the theme. If you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, or using the tagDiv Composer; using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png -> https://forum.tagdiv.com/sidebars-tutorial/
If you using a single post template from Cloud Library then you need edit with tagDiv Composer,
this is a video what that can help you => https://www.youtube.com/watch?v=fa7GenCHcBU, and a guide => https://forum.tagdiv.com/smart-sidebar-2/
or if you have a Standard Post Template, a sidebar can be created only with widgets, and in this way, you can assign a different sidebar on each post.

Thank you!

Hello,

Sorry, it is another plugin Advanced Ads, and this has this option, but it is available in the pro version https://i.imgur.com/KAuuVWT.png
Also, to align the image, you have this container 1068 px https://i.imgur.com/bm0Fcko.jpeg, and you need to set the same space between the text to align on the page.

Thank you!

Hi,

I answered your topic here: https://forum.tagdiv.com/topic/website-background-issue-www-castnetradio-com/. Please don’t create more topics with the same question.

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.

Thank you!

Hello,

1. I recommend using php version 8.2, but we don’t have a specific guide for this.
2. and 3. We recommend using cloud templates and flex blocks instead of the standard templates and standard blocks, like blocks 1-25 or Big Grid Full or others. So please replace all the standard blocks and templates and disable the tagdiv Standard pack plugin.
4. here are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello,

I just checked your website, and now it displays well. Can you please let me know what plugin you use?

Thank you!

Hello,

Please let me know where it is not working. Please provide some screenshots and the link to your website.
Also, if you use this option from other plugin, please disable the lazyload from the theme panel -> https://i.imgur.com/OmXeNzS.png

Thank you!

Hello,

I just checked your website on the safari browser, and it displayed well https://i.imgur.com/l2t3mlJ.png

Thank you!

Hello,

The menu is created as a module popup element, in that element is set a page https://i.imgur.com/bu9We7H.png https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

@kpt
Please let me know where you are on a page/ category template.
You need to filter the block on the category you want to show it-> https://i.imgur.com/nlJvq8B.png -> https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/what-is-ajax-preloading/ You need to edit the page with the tagdiv Composer and select the block to apply different filter and sort options.
For each category, on the flex block there is a special filter for the current category, which dynamically displays the posts from that category within each category -> https://forum.tagdiv.com/flex-block-settings-guide/
The Posts Loop automatically filters the posts depending on the cloud template you set (for example, on the category page, there will be posted posts from that category) https://forum.tagdiv.com/posts-loop/

@ali ghannouchi
We can help with this request, but you will need to contact us via email at contact@tagdiv.com, and you’ll need to provide the license key, then we’ll set the key in our system to be checked and if this no longer appears on that domain, then the mentioned domain will be removed.

Thank you!

Hello,

You have activated the tagdiv mobile theme plugin, so please disable it.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
You can use the WP ROCKET plugin, which we recommend, but you need to set the options to get better results.
To increase page speed, I recommend checking which thumbnails you are using on your blocks. You might want to avoid having all of them enabled and optimize and regenerate images. You can use the EWWW Image Optimizer for image optimization and the OMGF plugin for fonts.

Thank you!

Hello,

Ok, I’m glad that you found a solution.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

For menu, please check the structure, because you do not need to set here pages; you can set only the parent category -> https://i.imgur.com/KYqBllI.png
If Anime News is the primary category, then you need to add only the category, enable the mega menu (https://i.imgur.com/0YwgORv.png), and delete the subitems.
For fonts, do you use a plugin for optimization?

Thank you!

Hello,

Normally,it should work without any issues.

Thank you!