Hello,

You can use AMP, but we offer support for the mobile version only with mobile theme + AMP plugin and set for AMP -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ => https://i.imgur.com/1kMs1ds.png and set the AMP for posts => https://i.imgur.com/GLEeeoZ.png, but you can’t customize the layout for AMP with tagDiv Composer.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

Seems you have the mobile theme plugin activated please deactivate it, clear all cache and check after the mobile version, if you don’t want to use the mobile theme plugin.
Also, if you use mobile theme plugin then you need to set the logo in Theme Panel -> Mobile Theme -> Header -> https://i.imgur.com/Vv4BpE1.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Hope this helps you!

Thank you!

Hello,

Please check this post -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

Hello,

Please provide some screenshots with your settings, because the logo is not displayed on mobile.

Thank you!

Hello,

The setting is in the post editor -> https://i.imgur.com/0mCbUkR.png

Thank you!

Hi,

I think it’s because of certain settings in the wp rocket plugin. Please try to remove the minify (CSS and Js) and see after the problem persist

Thank you!

Hello,

Seems you have an older theme version, and that is why you don’t have the install button.
Many changes have been made over the years, and the latest version of the theme is 11.4.2
Also, if you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup of all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hello,

Please try to import the header template again from tagDiv Cloud Library.
Also, if you want you can check this article https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello,

You need to select the zone to have that option -> https://www.screencast.com/t/V3K79NqOkwXT

Thank you!

Hello,

If I understood correctly, then a possible solution could be this one: https://forum.tagdiv.com/primary-category/

Hope that helps you!

Thank you!

Hello,

The image ads are added in demos, so to remove them you need to edit with tagDiv Composer, select the element Ad Box and with right-click, you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins)

Thank you!

Hi,

I’m glad you achieved what you want.

Have a nice weekend!

Hello,

Please provide the link to your website to check it.

Thank you!

Hello,

Once we have approved the refund, only Envato can cancel it, if they have not already approved the request.
So if you want to use the theme, you have to buy it again.

Thank you!

Hi,

Did you test only with tagDiv plugins and did the problem persist?
If yes, then please contact us via email at contact@tagdiv.com and include wp-admin access and the link to this topic.
We’ll check it as soon as possible.

Thank you!

Hello,

Please make sure you have set the same page for the modal popup menu, also, please check the text colour https://i.imgur.com/vGTPc9w.png

Thank you!

Hello,

The logo image can be blurry when the image is smaller and need to be stretched or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have set as logo, for example-> https://www.screencast.com/t/jpRewXcCd

Thank you!

Hello,

Please make sure you have the Standard Pack plugin installed and active.
I recommend you make a full backup and update plugins and the theme via file transfer, so that you don’t face any errors: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.

Hope that helps you!

Thank you!

Hello,

Please clear all the cache from the website/server/browser.

Thank you!

Hi,

You can remove the Single Post Author Box using Edit with tagDiv Composer with a right-click you can delete => https://i.imgur.com/BnhhxVh.png , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg
Also, make sure your changes are saved -> https://forum.tagdiv.com/topic/video-ids-nor-working-in-youtube-playlist/ if those are not saved -> https://i.imgur.com/XgsnDel.png

Thank you!

Hello,

Yes, because you have the mobile theme plugin activate.
You need to disable the sign-in/join from Theme Panel -> Mobile Theme -> Header https://i.imgur.com/1XdWker.png

Thank you!

Hi,

I think that you are referring to this one https://i.imgur.com/D0jRpRj.png our theme does not has an option to display the subtitle on blocks, this can be done with some custom changes or a better approach is to use the custom label and set the same text like the one from the subtitle -> https://i.imgur.com/mDEjkDe.png the results will be -> https://i.imgur.com/pYBWKri.jpg (you can style the layout).

Thank you!

Hello,

Please provide more details.

Thank you!

Hello Jasa,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.

Please let me know the results!

Thank you!

Hello,

Yes, this issue was fixed. Please provide the link to your website.

Thank you!