Hello,

I verified your website and this error doesn’t appear https://www.screencast.com/t/AWNjvQswznyq

Thank you!

Hello,

In order to avoid misunderstandings, then please provide more information about what you need to change, like screenshots.
Also, please let me know the role of users for which it is displayed the top bar.

Thank you!

Hello,

Please let me know the entire error message with screenshots or video.
Also, if you have this type of error “ERR_HTTP2_PROTOCOL_ERROR”, please check this topic https://forum.tagdiv.com/topic/i-can-not-edit-a-page-with-tag-divcomposser/

Thank you!

Hello,

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/wp-editor-does-not-work-error-404/#post-426375

Also, we can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin and cPanel URL and credentials
– a link to this topic to identify you
Also, please make a full backup to all files and databases.

Thank you!

Hello,

To change the color you need to use a custom code CSS https://i.imgur.com/GvPSfcb.png

.td-main-menu-logo .td-logo-text,
.td-main-menu-logo .td-tagline-text {
color: #258aed;
}

Also, for breadcrumbs -> https://i.imgur.com/dZEews3.png

.entry-crumbs a, .entry-crumbs
{
color: #536aed;
}


The code needs to be set in Theme Panel> Mobile Theme > Custom code> CSS.
Thank you!

Hello,

So, if you want to have the mobile responsive version, you can simply disable the mobile theme plugin on the homepage https://imgur.com/OTAJQSS
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

You need to use the plugin Yoast Seo and go in SEO -> Search Appearance -> Taxonomies and remove “Archives” from SEO Title -> https://i.imgur.com/7jbGRQs.png
You can remove the category from the permalink using Yoast SEO plugin.
You can find more information in these articles
– https://yoast.com/help/how-to-remove-the-categories-prefix/
– https://jonnyjordan.com/blog/how-to-remove-category-from-your-urls-in-wordpress/
– https://www.wpbeginner.com/wp-tutorials/how-to-change-the-category-base-prefix-in-wordpress/

Please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Hope this helps you!

Thank you!

Hello,

Seems you have this error https://i.imgur.com/Ef6GDnA.png and to solve it please check this article https://kinsta.com/blog/linkedin-debugger/
Also, maybe the problem can e from a plugin conflict, please check it.
I made a test and for me works -> https://i.imgur.com/l9TCpem.png

Thank you!

Hello,

When a user selects the option direct bank transfer, after confirming the order, the customer can get the complete bank transfer details as you have entered in the Opt-In Builder settings page -> https://i.imgur.com/onIQCy5.png -> https://i.imgur.com/52AXTZM.png
The Opt-In Builder will put the subscription in “AWAITING PAYMENT”, and the user transfers the funds to your bank account manually.
After you have received the money in your bank account or get transaction details from the customer, you can change the status -> https://i.imgur.com/O9viHQO.png
https://forum.tagdiv.com/subscriptions/

Thank you!

Hello,

Please build the page only with our page builder the tagDiv Composer plugin and disable the Elementor plugin.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Hello,

Please provide screenshots with the settings that you made on the post.
For me looks like this https://i.imgur.com/ozVnauC.png

Thank you!

Hello,

We have an element called My account for Opt-In builder, which needs to be set on an individual page and set page in Opt-In Builder -> Subscriptions – Pages -> https://i.imgur.com/qscFZf6.png -> https://i.imgur.com/5OdW5l4.png and a shortcode which can be set the header for login “Menu login” https://i.imgur.com/OEe5n7c.png -> https://forum.tagdiv.com/shortcodes/

Thank you!

Hello,

If you referring to setting the links on the social icons please edit with tagDiv Composer, select the element and set the full link of your socials -> https://i.imgur.com/nen3Nz5.jpg -> https://i.imgur.com/gMPr19s.jpg

I hope this will help you!

Thank you!

Hello,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Also, I didn’t see any shortcodes on your page -> https://i.imgur.com/CVHM851.png
Also, for changes that you made with tagDiv Composer, please check this topic https://forum.tagdiv.com/topic/video-ids-nor-working-in-youtube-playlist/ if those are not saved

Thank you!

Hello,

Please check this topic about “Invalid reply from server endpoint” -> https://forum.tagdiv.com/topic/cloud-library-not-working-4/
Also, we can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin and cPanel URL and credentials
– a link to this topic to identify you
Also, please make a full backup to all files and databases.

Thank you!

Hello,

Unfortunately, our theme doesn’t have this option, also, we don’t have a test plugin for this, but only if you try one from here
-> https://blog.hubspot.com/website/10-best-wordpress-tab-plugins
-> https://wordpress.org/plugins/tabs-responsive/

Thank you for your understanding!

Hi @winnipegwebguy,

Yes, it is possible to have set an offset on some blocks imported from Cloud Library/demo.

Thank you!

Hello,

Please make sure you don’t have a plugin conflict.
Also, please provide some more details with screenshots/videos.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Please let me know if you have set a logo in Theme Panel -> https://i.imgur.com/4UnSpdr.png
Also, to be able to verify the issue, please provide the links where you have set different logos.

Thank you!

Hello,

Please check these topics
-> https://forum.tagdiv.com/topic/remove-the-website-from-the-comment-box/
-> https://stackoverflow.com/questions/7953160/how-can-remove-email-and-website-in-comments-wordpress

Hope this help you!

Thank you!

Hello Ian,

Yes, is possible if you use a header/footer template and after you can set on No Header and No Footer => https://i.imgur.com/yzFsQdv.png

Thank you!

Thank you!

Hi,

I already replied to your topic about the same problem, please check it.
Also, please do not create more topics with the same problem.
Please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hi,

I just replied you here in your own topic, please check: https://forum.tagdiv.com/topic/i-dont-find-smartlist-in-my-post/

Thank you!

Hello,

You need to use the smart list from tagDiv Composer, inside Single Post Content ->
https://i.imgur.com/dbipPWQ.png according to the documentation https://forum.tagdiv.com/smart-lists/
Also, you don’t need to use the classic editor, you can use the Gutenberg editor, which is the default editor for WordPress and select/add the element classic https://i.imgur.com/9sWuCtW.png to add the smart list.

Thank you!

Hello,

Please do not share the credentials here on the forum.
Also, for your error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-7dom-the-model-does-not-match-the-content-current-3/

Hope this helps you!

Thank you!