Hello,

Usually, this issue is when you edit a page that contains unsupported shortcodes.
For this error, please check this guide https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello @Anh Tuan Trinh,

I understand that the problem is solved, right?
I’m glad!

Thank you!

Hello @catalingeangos,

Please try to open the console and see if an error appears when you try to open widgets.
Also, make sure the plugins that you use are compatible with the latest version of WordPress.

Thank you!

Hello,

I just checked your website and I saw you use the mobile responsive version -> https://i.imgur.com/jQEJtCX.png -> https://i.imgur.com/TxO3xA1.png -> https://i.imgur.com/SlHFmpS.png and looks fine.

Thank you!

Hello @Rahnuma1915,

If I’m right you are referring to infinite loading (the posts that are loading at the end of the accessed post), for this, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Let me know the results.

Thank you!

Hello,

Please make sure you use a Single Post Template from Cloud Library, and you can duplicate the single post template => https://i.imgur.com/5MoFXts.png, assign it to that post https://i.imgur.com/fMMas6B.png, and delete the code for inline ads.

Thank you!

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/

Let me know the results!

Thank you!

Hi,

So, the error is when you edit it with tagDiv Composer => https://i.imgur.com/83B0KRA.png ?

Thank you!

Hello,

Please check these topics
-> https://forum.tagdiv.com/topic/remove-the-website-from-the-comment-box/
-> https://stackoverflow.com/questions/7953160/how-can-remove-email-and-website-in-comments-wordpress

Hope this help you!

Thank you!

Hello,

Please try to use Single Post Template from tagDiv Cloud Library, and after you can edit it with tagDiv Composer.
Now you have a template from Theme Panel, right?

Thank you!

Hello,

You can disable the infinite loading, please check this article https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Hello,

Please edit the template with tagDiv Composer, and you can use Flex Block 1 and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Hello,

I’m sorry for this inconvenience, but our support is from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2.
Also, please try not to reply multiple times to the topic if possible, this will only delay our response.
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and posts.
You have a Single Post Template from Cloud Library, then you need to edit the post with tagDiv Composer => https://www.screencast.com/t/jHatJGC1qRf, select the Single Post Views => https://www.screencast.com/t/NhUGCRfI and with right-click, you can delete it.
Also, to edit the header and footer please check these articles
-> https://tagdiv.com/how-to-use-the-header-builder-and-tagdiv-cloud-header-templates/
-> https://tagdiv.com/how-to-use-footer-builder-and-tagdiv-cloud-footer-templates/

Thank you!

Hello,

You still have theme version 10.
Please make sure you have the latest version, v11.3.2
So, to display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage in order to be able to get your followers number
Here are some guides that can help you https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961
If you want to make the update, I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ .

Thank you!

Hello,

Seems you don’t have the single template set Global -> https://i.imgur.com/rWb4MH3.png, please set it like in the screenshots.

Thank you!

Hello,

Please provide the link to your website.
Also, if you want you can contact us via email which is private, at contact@tagdiv.com and provide wp-admin access.

Thank you!

Hello,

This issue has been discussed already here: https://forum.tagdiv.com/topic/featured-image-is-not-fetching-is-social-media-share/

Thank you!

Hello,

Please check the console when you save the changes and see if you have an error.
Also, please let me know what version of the theme you have and WordPress.

Thank you!

Hello,

Please make sure the blocks are set in separate rows, and after trying to change the row layout.

Thank you!

Hello,

Please let me know if you added a custom code to the template.
Also, please try to go in Cloud Templates, select the template, edit it => https://i.imgur.com/DpvZKj5.png and try to revert a revision => https://i.imgur.com/jbmCnzm.png
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello,

Please make sure you have the settings done like in this article for Yoast SEO https://i.imgur.com/8K7k7ez.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

I saw you set the logo => https://i.imgur.com/Mpqj7in.png also, please make sure is set full-size https://i.imgur.com/fVtzr1e.png https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

You can create a sidebar with tagDiv Composer like in this artciel https://forum.tagdiv.com/sidebars-tutorial/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png

Thank you!

Hello,

Please provide more details about your issues, you can send screenshots or the link to your website.
Also, please make sure you have the tagDiv Standard Pack plugin activated.

Thank you!

Hello,

Please let me know when you have the 404 error on the page when you want to edit it? if yes, please make sure all requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/yfwimmg.png

Thank you!