Hello,

Please provide some screenshots of what errors you have.
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!

Hello,

Please check the console when you try to save the changes made in Theme Panel maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

Please provide more details about issue.
Also, what plugin was used for the form -> https://forum.tagdiv.com/add-contact-form/

Thank you!

Hello,

@kuska, I’m glad you find it.

@russellk, Please make sure you have tagDiv Composer activated and you use cloud templates.
Also, if you use a plugin like JetPack plugin please check if your settings are set to show that the admin bar https://wordpress.org/support/topic/admin-bar-not-showing-after-connecting-account-with-jetpack/

Thank you!

Hello,

I checked your website and the sidebar is displayed => https://i.imgur.com/CqxlxSu.jpg

Thank you!

Hello,

Please check if the post setting is moved to the right side https://i.imgur.com/tZGWo3P.png

Thank you!

Hello,

If you want visitors to vote for your posts then you need to use a plugin.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/cloud-template-footer-dont-show-tagdiv-edits-options/

Thank you!

Hello,

I’m glad that I could help you!
Have a nice day!

Thank you!

Hello,

@Brain916, Please provide more details about your issue.
Did you deactivate the mobile theme plugin?

Thank you!

Hello,

Please let me know what version of the theme you have.
Also, make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack -> if you use elements from this plugin).

Thank you!

Hello,

Please provide the link to your website to can investigate it.

Thank you!

Hello,

Please let me know what cache plugin you used.
Also, please do a test without that option and see if it works.

Thank you!

Hi,

Unfortunately, indeed that solution no longer works because it has been implemented for a long time.
Unfortunately, this implementation is not covered by the support team, because it requires more knowledge, the only way I can help you is to offer some guides to try or if you want you can make a request to custom work team-> https://tagdiv.com/web-development-services/ and they can help you.
-> https://www.wpbeginner.com/wp-tutorials/how-to-add-google-search-in-a-wordpress-site/
-> https://wpengine.com/resources/how-to-add-google-search-in-a-wordpress-site/

Thank you!

Hi,

@gumball44

Please check if all tagDiv Plugins are activated, also, please provide more information like screenshots, link to your website.

Thank you!

Hello,

Unfortunately, there is no option for that to make the same height all modules, those are adjusted after post title and excerpt dimension (length of words or letters) and these are the only options that can be used to adjust the flex height, now if you are using the excerpt on letters -> https://www.screencast.com/t/McjF7faoO -> https://www.screencast.com/t/Il7hnKlsy then the flex blocks height will be most of the time the same, it is set on words, then can appear difference because some words are longer then others.
Also, you can set for each post an expert and then that excerpt will be displayed on the blocks => https://i.imgur.com/4d6c7sH.jpg

Also, you can set the space for excerpt => https://i.imgur.com/h4D2RaY.png

Thank you!

Hello Michal,

Please let me know what type of ads you use, adsbygoogle or auto ads and where you set the code for them with screenshots.

Thank you!

Hello,

The background image can be pixeled when the image is smaller and need to be stretch or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have set as background, for example-> https://i.imgur.com/OknhKDS.jpg
Also, please provide some screenshots.

Thank you!

Hello,

@Julia Colmsee,
Usually, that problem it is related to the CORS policy that are blocking the access, that should fix the problem, also I see that you have another problem https://www.screencast.com/t/6EpdZBQMela this problem can be solved using those guides:
– https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
– https://stackoverflow.com/questions/25577981/font-from-origin-has-been-blocked-from-loading-by-cross-origin-resource-sharing
– https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

You can use the Flex Block or the Big Grid Flex Block to apply the filters and sorting. You can find more information in these articles https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/big-grid-flex-settings/

Thank you!

Hello,

Instagram is not integrated to share a post, you can try to use a plugin for this.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/facebook-sharing-9/
Also, you can check this topic https://wordpress.org/support/topic/featured-image-not-showing-up-on-whatsapp/

Thank you!

Hello,

The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

You can use the Flex Block or the Big Grid Flex Block to apply the filters and sorting. You can find more information in these articles https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/big-grid-flex-settings/

Thank you!

Hello,

@mathclash
Please make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, if you use elements from tagDiv Standard Pack plugin).

Thank you!

Hello,

You can use a header template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Hello,

I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!