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Anamaria
tagDiv Staff

Hello,

I’m glad you find the settings and how these works.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Have a nice day!

Anamaria
tagDiv Staff

Hello Lindsey,

Please check this topic with the same issue https://forum.tagdiv.com/topic/error-blocking-tagdiv-composer/ let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have bought the theme from ThemeForest , to install the theme please check this article
-> https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please uncheck the option to sticky row off => https://i.imgur.com/2d6cNYW.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have a security plugin installed and activated.
Also, please let me know what error you have, also, you can check these articles on how to solve this issue
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
-> https://www.dreamhost.com/blog/how-to-fix-403-forbidden-error-wordpress/

Let me know about your results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please ask your host if a cache plugin is activated on the server. If yes, please make sure is set the cache also, for mobile.

Thank you!

Anamaria
tagDiv Staff

Hello,

To remove the separator, please edit the page in the editor and if you use Yoast SEO, then you need to go to the bottom and delete the separator => https://i.imgur.com/u9caVHq.png

Thank you!

Anamaria
tagDiv Staff

Hello,

When you edit the post, you should see these options at the bottom of the post and you need to set them https://www.screencast.com/t/CunJr1MidQT -> https://forum.tagdiv.com/reviews-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to changing the word, you can do it from Theme Panel -> Translations -> Translations => https://i.imgur.com/M6zwifB.png -> https://i.imgur.com/6jhjwMU.png

Thank you!

Anamaria
tagDiv Staff

Hello,


@Chyamaqa
Please let me know if your issue was solved.


@fededav
I answered you here https://forum.tagdiv.com/topic/page-template-not-customizable/#post-420556 please check it.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, I do not understand what settings are missing from your screenshot, because this is the structure for “Pagebuilder + latest articles + pagination” scroll more to see all settings https://forum.tagdiv.com/page-templates-2/
Also, please make sure you have the latest version of the theme 11.3.1, and do a test using only tagDiv plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

I answered yesterday on email about this problem, seems the Sucuri Security plugin blocks access to the Facebook video https://i.imgur.com/0BRji6f.png and to update the post.
Please check the answered by email and make sure you have set the settings for this plugin correctly.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, if you use elements from tagDiv Standard Pack plugin).
It is also always advisable to back up all files and database, no matter what update you make to WordPress, theme, plugins -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Also, to be able to help you efficiently, please provide more details, screenshots, link to your website to can understand the problems.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know about your results!

Have a nice day!

Anamaria
tagDiv Staff

Hi,

Please make sure you have the mobile theme plugin activated.
You can find more detailed information about the mobile theme here https://forum.tagdiv.com/mobile-theme-introduction/ -> https://forum.tagdiv.com/the-mobile-theme/
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this article https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Anamaria
tagDiv Staff

Hello,

The footer template does not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you have a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF

Thank you!

Anamaria
tagDiv Staff

Hello Bob,

The footer template does not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you have a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, the footer style from Theme Panel is for standard template and you need to have tagDiv Standard Pack activate and set No Template.

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

We will update the information in the documentation.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

So, if you imported a mobile template please make sure is assigned => https://i.imgur.com/eOR4mMa.png.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to copy each element from page in the post like in this video https://www.screencast.com/t/GHmiRCtjy

Hope this help you!

Thank you!

Anamaria
tagDiv Staff

Hello Kanika,

I saw that you sent an email with this problem and one of my colleagues answered you. please if it is possible to continue the discussion there until the problem is solved.

Thank you!

Anamaria
tagDiv Staff

Hello Dave,

To add an icon to your menu please check this article https://forum.tagdiv.com/how-to-add-icons-in-menu/

Hope this help you!

Thank you!

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