Hello,

Please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ
Also, this is a video on how to import a cloud template https://www.youtube.com/watch?v=6m8-EebnfM0 -> https://www.screencast.com/t/jz3ymOwdo39r

Thank you!

Hello,

I’m glad that the video helped you achieve what you want.

Have a nice day!

Hello, Andre

If you sent an email, then my colleagues will reply to you as soon as possible.
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.

Thank you for your understanding!

Hello,

If you don’t have success activating the theme following this guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/, you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M if the problem persists, send an image or message error what appears.

Hope that helps you!

Thank you!

Hello,

We hope the update will be this month.

Keep in touch!

Thank you!

Hello,

Unfortunately, this option has not been implemented to sort by modified date.
The only way to sort the posts in the mega menu is by name or ID.

Thank you!

Hello,

Normally, auto ads should work for all prebuilt websites (all of them are made using Newspaper theme), but is possible to be some problems and that is why the ads are not display.
If you agree we would like to investigate this situation, for this please make a full backup to all files and database, and contact us via email at contact@tagdiv.com and provide the wp-admin URL and cPanel access. Also include the link to this topic in the email.

Thank you!

Hello,

On the Single Post Template on Cloud Library, the sidebar can be customized per post only if you make a new single post template (as you said, this is different from a sidebar made with widgets). Now I’m not 100% sure that using a shortcode will work, but normally with our theme you can use shortcodes but placing them using tagDiv Composer (you need to set the shortcode with the theme builder in column text or text with title in the place where you want to display).
You can try and let me know about your results.

Thank you!

Hello,

Unfortunately, the only solution is to comment on these lines from this path to hide the views posts from the backend => wp-content/plugins/td-composer/legacy/common/wp_booster/td_page_views.php =>https://www.screencast.com/t/RDOIGXOjwA -> https://www.screencast.com/t/eKEtkTKJK

Thank you for your understanding!

Hello,

If you have installed the last theme version10.4, please do these steps.
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Please let me know the results.

Thank you!

Hello,

Please provide the link to your website to investigate the problem.

Thank you!

Hello,

Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Usually, the problem is from a cache plugin, because you are using the mobile theme plugin, the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa). We recommend using WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please do a test using only tagDiv plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

Have you tried to test using only theme plugins?
Also, is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error when you try to search, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello,

I’m sorry, but I don’t understand exactly what you mean by “disable Sidebar For Mobile both with AMP and without AMP”, please provide screenshots, to understand better and to be able to help you.

Thank you!

Hello,

Related to the appearance of the block title it can change for each one, even if it is the same block, for example for this block you set a filter https://www.screencast.com/t/dPZsHCJ8Ju -> https://www.screencast.com/t/sAz2GBDIzo, so if you want to have the title of blocks be the same, then you need to set the ajax categories dropdown to “No dropdown ajax filter” => https://www.screencast.com/t/Ks4o8HOs5cv
You can find more tutorials on our channel on youtube =>https://www.youtube.com/user/tagdiv which can help you to redesign.

Hope this helps you!

Thank you!

Hello,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://developers.google.com/speed/docs/insights/v5/about
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

We tested our tool on our demos, and we have such great results!
Take a look at this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
Also, please provide a link to your website to take a look.
Let me know the results!

Thank you!

Hello,

Do you use a plugin to add emojis?
Also, I would better understand the problem if you could send me screenshots or a link to the post created where you use emojis, to be able to help you.

Thank you!

Hello,

The most popular requests are added to the list and are considered. I will check, if this request is not there, I will add it.

Thank you for your suggestion!

Hello, Patrick

This implementation was discussed in this topic https://forum.tagdiv.com/topic/guidance-regarding-integrating-woocommerce-with-your-theme/ please check it.
Also in the next update, we will add new implementations to help create a beautiful shop.

Thank you!

Hello,

Unfortunately, you can add only one inline ad, and this is set after a numbered paragraph inside the post content, it is not repeated after those selected number => https://www.screencast.com/t/bbTrDudRbU1
As I said in the other topic if you want to add in more places, you must make changes to the theme files and you must have programming knowledge.

Thank you for your understanding!

Hello,

I just checked your website and seems you have added the border radius on the title of the blocks from widgets => https://www.screencast.com/t/iflFTKNKXz8O
It seems that you managed to get the desired look.

Thank you!

Hello,

Unfortunately, to add ads in more place you need to make the changes in the theme files, and those files will be overwritten when you make the update, so you need to add them again.

Thank you for your understanding!

Hello,

For the header logo, these options have been implemented. If you have a standard header from the tagDiv Standard Pack plugin, then please deactivate, delete and reinstall the plugin again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc if you have a header template from the cloud library it shouldn’t be a problem.
The options for the footer logo will be implemented in the next update.

Thank you for your understanding!

Hello,

If you want, you can contact us via email, to investigate the changes that appear on the images.
So, please make a full backup to all files and the database contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello,

Usually, this happens when you set the page content in the header section
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
So, you have set the Big Grid Flex 5 in the header section https://www.screencast.com/t/zcVOwBms, so please drag the block to the content section

Thank you!