Hello!

Sorry. This option is not available anymore. You can make only the column sticky in the mobile viewport.

Thank you for understanding!

Hello!

I understand your thoughts. That is a workaround until we fix the issue. This issue is already on our improvement list.

Thank you for understanding!

Hello!

Please set it as sticky also in the mobile viewport(select the inner column settings). Update the theme to the latest version.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Do you mean the separator block from Gutenberg, right?
Make sure you’ve set the default style there and not a wide line.
Style it with some CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
We will check all these points seriously, and if there’s something that we can do to change something, then we will add it to the next update.

Thank you!

Hello!

Enable these settings from the theme panel for mobile menu and mobile search: https://app.screencast.com/pUtCgElyRwzjo
Make sure you choose a menu in order to display there.

Thank you!

Hello!

I’ve checked your website on different browsers and I couldn’t meet this issue.
Did you solve the issue?

Thank you!

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Georgi!

Check the CSS tab of the element in the tagdiv composer, and there you can see the background color option. Also, check if you set the background color to white in the theme panel settings. We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A

Thank you!

Hello!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

Make sure you have all the tagdiv plugins active, including the Standard Pack plugin (Newspaper -> Plugins).
Change the PHP version as well, and make sure you have the latest update of the theme and plugins.
If the problem is still there, then we would like to check and help you as soon as possible.

Thank you!

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

It could be a problem from Cloudways, please double check.

Thank you!

Hello!

Unfortunately, no. Sorry!

Thank you!

Hello!

Please change it exactly like I mentioned above on the mobile viewport too: https://app.screencast.com/TffmDPVrdAg0Z?tab=Details&conversation=AKSAQD3gCjYHzgr0YLpH4k

Thank you!

Hello!

Edit the page with the tagdiv Composer, click on the row(header), go to the CSS tab and there you can change the background color.

Thank you!

Hello!

Contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can implement this feature on your end.

Thank you!

Hello @naushad !

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

Unfortunately, there is no option to duplicate it.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello Rozemarijn!

1. Did you check the multi option? For example: https://app.screencast.com/WBIgK0862EpQA
2. I’ve checked on the latest update of the theme and I can’t see this problem on our theme. Please make sure it is not a plugin conflict.
3. Yes. The terms will disappear if they have 0 posts. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Hello!

Edit the post with Gutenberg and check if you’ve added a custom excerpt in the settings.
Delete it, save the post and check again.

Thank you!

Hello!

From what I can see, the issue is coming from the All in one SEO plugin values.
Please address the issue to them.

Thank you for understanding!

Hello!

I’ve checked and I can see your mobile page displaying just well: https://app.screencast.com/S9SOpMWtjVQ6o
Did you solve the issue?

Thank you!

Hello!

Make sure you’ve added the value of the custom field in the post. Also, check if you’ve added the rule for the custom field to be available for the posts as well. Documentation here: https://forum.tagdiv.com/custom-fields-support/

Thank you!