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Bettina
tagDiv Staff

Hello @vedappan!

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

Actually, we have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @consumerista !

Unfortunately, we do not have any feature in our theme in order to change this.
Check this guide: https://enviragallery.com/how-to-set-a-default-featured-image-in-wordpress/

I hope that helps you!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Yes. Or else, you can use other mobile version:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, no. You can’t add a shortcode in that field of the content.

Thank you!

Bettina
tagDiv Staff

Hello!

We will investigate this problem. Until then, you need to protect, maintain your website and make a full backup. Follow this guide to clean your WordPress and theme of malware:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ or https://askwpgirl.com/10-steps-remove-malware-wordpress-site/

Thank you!

Bettina
tagDiv Staff

Hello!

Please try to clear all the cache or disable it while you’re testing the features.
Read more about it here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello!

I see that there is no error now on the page. Did you solve the issue?

Thank you!

Bettina
tagDiv Staff

Hello Chris!

Unfortunately, that feature has no option like this.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @Korik12 !

It could be a plugin conflict. Deactivate plugin by plugin and see which ones create the issue.

Thank you!

Bettina
tagDiv Staff

Hello!

It is on our list at the moment; I have no ETA.

Thank you!

Bettina
tagDiv Staff

Hello!

You can use flex block, posts loops,etc in pages. You only need to use cloud templates.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello Ken!

Because you did not add the source as I showed you. Please add the source for every post in the correct field. Check the screenshot: https://prnt.sc/370HwwgYSdgj
They have the same template as well. I told you, you can edit the page with the TagDiv Composer and modify the way it is displaying in desktop and mobile viewport: https://www.screencast.com/t/XDQJedlggSB

Thank you!

Bettina
tagDiv Staff

Hello!

If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Most likely, some plugins were also not updated. Please try to export the theme and see if the problem goes away. When you do an update next time, please make sure you do not use extra plugins that are not tested with our theme, and after that, make sure that your tagdiv plugins are activated.

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the mobile viewport (CSS tab) and try to set some margins and paddings for that element in order to fit the featured video there.

Thank you!

Bettina
tagDiv Staff

Hello Ken!

Please re-check! I can see it.

Thank you!

Bettina
tagDiv Staff

Hello @jonasbrazil !

Please make sure you have no other caching tools in your server.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, because that block needs that size for the image in order to display it: https://prnt.sc/_dAP2cpn_qY4

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you!

Have a great day!

Bettina
tagDiv Staff

Hello @secureblitz !

I’m glad that you solved the issue.

Have a nice day!

Bettina
tagDiv Staff

Hello!

You can edit it in this file: td-composer/legacy/Newspaper/includes/shortcodes/td_block_authors.php

Thank you!

Bettina
tagDiv Staff

Hello @secureblitz !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

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