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Bettina
tagDiv Staff

Hello!

You can set any row as sticky: https://prnt.sc/sR1ppwW85x9M
There’s another way as well. Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt

Thank you!

Bettina
tagDiv Staff

Hello Freddy!

I’ve already replied to you via email.
Let’s continue the discussion there!

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

You can disable the thumbs you are not using. Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
NOTE: If the thumb specific for that block is not enabled, then the image won’t be displayed.

Thank you!

Bettina
tagDiv Staff

Hello @tommyteo !

I’ve checked your website and it seems to work well.
Did you solve the issue? Please clear your cache and check again.

Thank you!

Bettina
tagDiv Staff

Hello!

Replied here:https://forum.tagdiv.com/topic/error-importing-template-claud-tag-div/
Let’s continue the discussion in one place.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please check the console or the server configuration. Also, please make sure that the theme requirements are all set – https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that the theme and plugins are up to date.

Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Remove and re-add them. Save the settings and view the results. Make sure you’ve deleted the cache as well.

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

Thank you!

Bettina
tagDiv Staff

Hello!

If you use cloud templates, then you can try to adjust the element’s paddings/margins from the CSS tab or by writing some CSS code in the Live CSS box: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Bettina
tagDiv Staff

Hello @jonasbrazil !

Maybe it takes some more time, or it could be a cache problem. Please make sure you disable all the cache and delete the cache from your browser as well.

Thank you!

Bettina
tagDiv Staff

Hello @Kdh8503 !

Yes. We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
Please note that the images in the content are recommended to be added by using Gutenberg or the Classic Editor.

Thank you!

Bettina
tagDiv Staff

Hello Ken!

I can see that your mobile version is the same as desktop one: https://app.screencast.com/1b0R6SaSOM3t1
So, it could be a plugin conflict or a custom CSS code which interfere there.
First of all, please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @mhariush !

Every page should have the Live CSS box: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ in order to adjust the way it looks.

Thank you!

Bettina
tagDiv Staff

Hello @secureblitz !

Is the link still working or not? Please disable all the cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @boutiqueocland !

You should paste it here: https://prnt.sc/gvyDQ9zNB-FP near your category name from your menu.

Thank you!

Bettina
tagDiv Staff

Hello @danieleprimavera !

Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
Make sure you select the mobile theme and amp for those single templates.
Documentation here:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://forum.tagdiv.com/the-mobile-theme/ and
https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Bettina
tagDiv Staff

Hello @boutiqueocland !

I just tested now and it is working as it should.
You need to copy this full code, for example: https://fontawesome.com/icons/pen-to-square?f=classic&s=solid -> https://prnt.sc/ZRcGkkW7gZbg
Please follow the guide step by step in order to be able to do that.

Thank you!

Bettina
tagDiv Staff

Hello @mhariush !

No, because you can not customize a default template with the TagDiv Composer.
You should use cloud templates. Make the changes by Woocommerce plugins or CSS code.

Thank you!

Bettina
tagDiv Staff

Hello @Ifri !

If they are default, then it should display in the mobile theme layout automatically when you activate the Mobile theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @propagare !

Unfortunately, there is no option for this. But, I will add this feature on our improvement list.

Thank you!

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