Hello!

A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin.
Check in the Newspaper -> Plugins.

Let me know the results!

Thank you!

Hello @amritlawin !

Please check the format in the TagDiv Composer and from there you can control the “white space”. If you click here: https://www.screencast.com/t/XDQJedlggSB , you can verify also the mobile viewport, and tablet viewport: https://www.screencast.com/t/YUVUcyrgh

Thank you!

Hello @Flobolous !

It should appear like this: https://prnt.sc/cQQWB6TFILHP and click YES.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello @maxhenry !

Please check in Composer(desktop view) the inner column and check if it is hidden in the CSS tab: https://prnt.sc/enwz1CHeB3ID (set it as show).

Thank you!

Hello @maxhenry !

Yes. It is here: https://prnt.sc/_ozn-R1AJITr

Thank you!

Hello @twhitfield27 !

Yes. Check the guide here: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

You should use a single cloud template. Edit it with the TagDiv Composer and add this element: https://prnt.sc/wFjoZHix4Km0
In order to display the subtitle, you should edit the post with Gutenberg and add the subtitle text, as in this screenshot: https://imgur.com/5aBbx26

Thank you!

Hello Andrea!

You do not need to downgrade the theme. We recommend you to have all the tagdiv plugins installed and activate, also up to date in order to have access to the new features and fixes.
This is the 404 cloud template and it can be edited with the TagDiv Composer: https://prnt.sc/gozA2n9cnxeb -> https://prnt.sc/lAm3lqi6OTko -> https://forum.tagdiv.com/cloud-library-templates/
A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin.
Check in the Newspaper -> Plugins.

Thank you!

Hello @rosemarie !

You can split the row in how many columns you need. Check this, for example: https://www.screencast.com/t/mZ2c5XamTFN

Thank you!

Hello @mila_grish !

Did you add the code from above ?

Thank you!

Hello @platamun47 !

Unfortunately, you can not hide it. On the mobile phone, it will appear only when the scroll is working.

Thank you!

Hello @platamun47 !

Please check in the TagDiv Composer, in the CSS tab of the elements and set a margin bottom 0 for example.

Thank you!

Hello @platamun47 !

You can duplicate the template, change the name, make modifications, and assign it to the other product. Do not set it as global; only the one that you would like to be on all.

Thank you!

Hello!

The AMP only works better with the Mobile Theme plugin.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

Thank you!

Hello Ken!

If you look on a mobile phone or if you refresh the mobile page, you can see that this is looking like this: https://prnt.sc/q861cuoF8e8d
Now, if you want to customize your pages, you should add a blank page. Unfortunately, you cannot assign the page template to the other page. They are individually, not as per the usual template. The header and the footer should be set as global. In the Cloud Templates, you have a large view of your templates. Also, you can save some rows or elements and easily add them to your page templates or any other templates. You should set the header and footer globally on every template manually.
Some videos can be found here: 
– https://www.youtube.com/watch?v=SpGkOnJeNZY
– https://www.youtube.com/watch?v=SoGQ0d5kIBg
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

I hope this information is useful for you!

Thank you!

Hello @zhangleji !

I understand your issue and you can achieve what you need.
Add your ACF vendor variable here: https://prnt.sc/mIsA6XTy5Uz1 and the title will be added automatically from the vendor name field.

Thank you!

Hello!

Turn them off from Newspaper -> System Status : https://i.imgur.com/N5Iq4j6.png

Thank you!

Hello @dita999 !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello!

You can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Hello @PIF21 !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @Rosemarie !

Click on it after you place it and check the align settings for that element on the left side. You can center it from there.

Thank you!

Hello @russellk !

The AMP only works better with the Mobile Theme plugin.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.

Thank you!

Hello @ocracokeob !

You can find it in the settings: https://prnt.sc/W7rbyXA6BCp4 (last option).

Thank you!

Hello @hasan-2 !

My colleague already mentioned above: https://prnt.sc/McpOr6CkBr1o
Also, you can uninstall the mobile theme plugin and use other types of mobile version:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Thank you!

Hello @hadharm!

Please click on that green price and change the color from here: https://prnt.sc/uhCXrkPrlc6i ; font-size and font from here: https://prnt.sc/BuvlBu_QR6UP

Thank you!