Hello @muterobert !

Add a row, and in that space of that row, add multiple inner row elements.

Thank you!

Hello @tagdivnp!

Please update your php version. Check out some known possible factors which can interfere with our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello!

Strange! We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– more details about this issue (URLs)
– a link to this topic in order to identify you

Thank you!

Hello @bjpscott !

There is not only a file. Unfortunately, all javascript files from our theme get combined into a bigger, minified javascript file which gets delivered to the client and original files get removed from the package.

Thank you for understanding!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hello @daimpa !

If a column is set to 75%, then that column will be at 75% of that screen size. 
Do you use the latest version of the theme? It is just the design.

Thank you!

Hello @aaronwongxm!

I use this WordPress version with the latest version of the Newspaper theme, and I haven’t met any issues. If you have any issues, let us know and we can help you! Please do a full backup for the website before too.

Thank you!

Hello @soea!

Ultimate Member plugin block mega menu. This is what you said. This plugin is not from our theme, and it has not been tested with our theme.

Thank you for understanding!

Hello @tagdivnp!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

The Standard Pack plugin is useful only if you are using the default templates. Otherwise, you can uninstall it.

Thank you!

Hello @soea!

I’m sorry, but we cannot provide support for untested plugins. Check the plugin settings and set them in order to not block admin-ajax.php. Ask the developer of this plugin, too.

Thank you for understanding!

Hello @soea!

Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away. Check out some known possible factors which can interfere with our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello @chip303 !

We will probably upload it along with an update.

Thank you for your feedback!

Hello!

Please provide more information about the error you got there.

Thank you!

Hello @s_rfe3 !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

We will help you as soon as possible!

Thank you!

Hello Andy!

Edit the page with the TagDiv Composer and delete the unwanted elements.
We try to reply as soon as possible.
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you!

Hello @EricPrin!

“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hello @Stexs!

Our team is currently working on a recurring solution with Stripe. After testing, we will plan to introduce it in a new update. 
We only have monthly and annual subscriptions. I’ll also add this feature to our list!

Thank you!

Hello Carlos!

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.

Please be patient!

Thank you so much for understanding!

Hello @Youngman !

The issue is probably due to the long contents and stylesheets.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
I recommend you to use this plugin: https://forum.tagdiv.com/autoptimize-install-configuration/

Thank you!

Hello!

Unfortunately, there are no settings in order to do this.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you so much for understanding!

Hello G3!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

The Standard Pack plugin is useful only if you are using the default templates.

When you update the theme, make sure you have the latest update of plugins too.
I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

Check this article.

I hope that helps!

Thank you!

Hello @tagdivnp!

Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello @chip303 !

We will upload as soon as possible the templates of the new demos and separate fields or CPTs.
Stay tuned!

Thank you!