Hello!

First of all, make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

You can enable that “More stories” sidebar from the theme panel settings -> https://app.screencast.com/e8zHqgdCMovOr

Thank you!

Hello!

I’ve tested on my end and couldn’t recreate this issue.
You can try to make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
In the Style tab, you can change the color of the category tag.

Thank you!

Hello!

Please include a link to this topic in the mail so we can identify you. So I can quickly check and help you as soon as possible.

Thank you!

Hello!

Unfortunately, no. Only to hide the empty terms.

Thank you!

Hello Ritu!

If you send an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

This is strange! I have never encountered this issue. Try to add the CSS code in the Newspaper -> Theme panel -> Custom code -> Custom CSS and check if the problem persists.

Thank you!

Hello Ritu!

Yes, the responsive version is like that. Another workaround could be to hide an element in the desktop so it will appear only in the mobile viewport and reverse. But you can build your mobile pages as explained here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
There are only 3 options that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello!

I can see the news category on both sites: https://app.screencast.com/MH6Z9q8VmkdK3 -> https://app.screencast.com/ed9TwvxVQpwGV
So, the category has not been deleted, but you need to assign the cloud category template there.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

Ah, ok. Then add this CSS in the live CSS:

.td_block_template_3 .td-block-title > * { padding: 40px; width:100%;}


Thank you!

Hello!

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while is loading, so you can see which errors are you encounter there.
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello!

Do you mean to filter by the tag chosen from a dropdown? So this you can achieve from here: https://app.screencast.com/cncUHRHGdNGii
Add a Flex Loop shortcode to display the posts regarding the filter.

Thank you!

Hello!

I recommend GTranslate plugin because it is a fast solution. Another solution could be WPML, but it takes a little more time to implement: https://forum.tagdiv.com/using-theme-translations-together-wpml/

I do not recommend using the Event Calendar because the theme conflicts. Also please note that we don’t offer support for untested plugins. For the moment, we do not have an event plugin tested with our theme, but you can try one of those: https://bloggingwizard.com/best-wordpress-event-calendar-plugins/
I recommend you to build CPTs.
Full documentation here:
– https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
– https://forum.tagdiv.com/custom-post-type-support/
A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

You can use a plugin and add the shortcode how I mentioned above. Or a script can be added with the raw HTML in the cloud templates. For example, https://www.w3schools.com/howto/howto_js_countdown.asp, add this code to a raw HTML element.

Thank you!

Hello!

We have a cloud template that looks similar, and it is a cloud one called category template 8. But it has not a fixed background.
Using the default template all over your categories should work with the same effect, and the background image can be added via the them panel settings -> Categories.

Thank you!

Hello Ritu!

Of course not. You can modify the mobile version in the tagdiv Composer in the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better. Also, you can have a completely different mobile page if you want this and re-build a mobile page. All about mobile pages here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Thank you!

Hello!

I see that my colleague already replied to you via email. Please continue the discussion there.

Thank you for understanding!

Hello!

I think the background of the first title is significant because the text is longer there.
You should have consistent titles as well.
I recommend the Text with title shortcode, so you have some style and do not need extra CSS: https://app.screencast.com/zQ5pLFMZqTiI5
Or you can build the title separately like this: https://app.screencast.com/uzW8UFPLyDlRs -> https://app.screencast.com/eFxbLHlYDEJd2

Thank you!

Hello!

Unfortunately, this option is not currently available. However, we will add a way to log in to the opt-in builder in the new version of the theme.

Thank you!

Hello!

Please try and let me know the results.

Thank you!

Hello!

That’s strange! Did you install a demo or only a category template? Can you please provide an example?

Thank you!

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

I’ll check your issue and try to help you as soon as possible.

Thank you!

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

I’ll check your issue and try to help you as soon as possible.

Thank you!

Hello!

Please provide more information(screenshots/video) about the issue, what you need to achieve, and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

I’ll check your issue and try to help you as soon as possible.

Thank you!

Hello!

Unfortunately, we do not have something like that. We should improve it.

Thank you for understanding!