Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Bettina
tagDiv Staff

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Check in the Dashboard -> Plugins and this article: https://help.twitter.com/en/using-twitter/embed-twitter-feed

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please try to reinstall the Mobile Theme plugin, clear the cache and let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

The easiest way to achieve what you need there is to use the element called “Separator” and customize it how you’ll like.

Thank you!

Bettina
tagDiv Staff

Hello!

I can see that you have 2 ads there. Can you please make a video with your issues? So I can understand and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello Rebecca!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello!

If you use default templates, then you should install the Standard Pack plugin.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please uninstall the Mobile Theme plugin.(if you do not want to use the plugin) https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Bettina
tagDiv Staff

Hello!

Please set php version to 7.4 and make a test using only tagDiv plugins. There were users that reported problems with php 8.

Let us know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/vue-causing-issues-2/
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello!

Change your PHP version and make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please contact your host provider, let them know about this issue and maybe your hosting provider can provide some advices as well.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issues, screenshots or a video and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello Tony!

You can add both elements there. The element used by my colleague was Single Post Modified Date. Regarding to your screenshot, if you need to enable the additional text to be displayed, then you should check the first option(after date) or the second(before date), depend where you need to place it: https://prnt.sc/vKl6rc_wqejd

Thank you!

Bettina
tagDiv Staff
RTL - reply

Hello!

We have already a RTL demo. Please try it out: https://demo.tagdiv.com/newspaper_rtl_newsmagazine_pro/

Thank you!

Bettina
tagDiv Staff

Hello!

It seems that on your categories you have the Mobile Theme enabled: https://forum.tagdiv.com/mobile-theme-introduction/. If you do not want to use the Mobile Theme plugin, then you can uninstall it.

Thank you!

Bettina
tagDiv Staff

Hello!

For more customization, I recommend you to edit the page with the TagDiv Composer and add a flex block instead the default block that you use: https://forum.tagdiv.com/flex-block-settings-guide/ With a flex block 1 for example, you have the possibility to make the featured images like a square for example from their settings.

Also, you can add a row divided in as many columns you need( https://prnt.sc/-SAV6yHpckUp), but only if you use the TagDiv Composer on a cloud template. Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

Thank you!

Bettina
tagDiv Staff

Hello!

Please let us know which php version do you use?

Thank you!

Bettina
tagDiv Staff

Hello!

I understand your issue, and I will add these features to our improvement list.

Thank you for your feedback and request!

Bettina
tagDiv Staff

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello Tony!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve and where.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello Ciprian!

I’m glad that I could help you!

Have a wonderful day!

Bettina
tagDiv Staff

Hello Laurentiu!

If you use the element called “Recent comments” and you use the same single cloud template for your articles, then you can edit just an article and delete the element and it will disappear from all your posts.

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to make a full backup, update the theme and plugins to the latest version 11.4.3.
If you use default templates, then you can install the Standard Pack plugin.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Viewing 25 posts - 12,101 through 12,125 (of 20,833 total)