Hello!

I can see there is a 50% width on that flex block 3. So, please edit the homepage with the TagDiv Composer, click on the first text(Grøn omstilling) and delete the width. It could be in the Layout or CSS tab.

Thank you!

Hello @gustigusti!

Please make sure you have the Standard pack plugin installed and active.(Newspaper -> Plugins) if you use default templates.

If this is not helping you, then please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @beldar!

We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @7dk!

This seems to be a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Please note that this plugin is not tested with our theme.

Thank you!

Hello Andrea!

Unfortunately, you can not place the RAW HTML on amp pages, because they are not customizable with the TagDiv Composer, sorry.

Thank you!

Hello!

@magaze For this we need some more information, please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue and let you know what can be done there. Also paste a link to this topic so we can easily identify you.

@rp777news Please provide your website link and the settings you made in order to help you. A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @hanna2390!

The issue has been discussed already here, please check: https://forum.tagdiv.com/topic/mobile-theme-cant-showing-copy-content/

Let me know the results!

Thank you!

Hello @technosatmedia!

Please make sure you bought the theme from the Themeforest. A guide for the theme activation is here: https://tagdiv.com/how-to-activate-the-newspaper-theme/ -> https://www.screencast.com/t/EL4k48Lq

Hope that helps you!

Thank you!

Hello @melihkotbas!

Sorry for the delay, please be patient.
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

I already said to you these words in your previous topics.

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello @quangninhvn!

Unfortunately, for this template (not element) according to your screenshot, there is no file, because the data is stored in the database.
In order to add custom fields into a cloud template, you need to create a special element which allows you to display the data from your custom fields. This will require custom work which is not covered by the support team.

Thank you!

Hello @artsetsu!

Please make sure you have the latest update of the theme and plugins, and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @forevermogulmag!

I recommend you to upload the images in full size or right size as in this example: https://prnt.sc/23oglhd in the Media Library.
Then you can go and edit pages and templates with the Tagdiv Composer. In the flex blocks you can choose which image size each should use: https://www.screencast.com/t/r3Dzcmj94gVL
Making smaller images bigger is not a good option for this because the quality of images will be destroyed.

Thank you!

Hello @balkhab!

This issue is discussed already here, please check: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Thank you!

Hello @grezako!

In order to have different posts on every category(the posts from the current category), you should set up a special filter category – current category for that flex blocks from the cloud template. Make the change once on a category page and it should set automatically for all which has assign that template.
Or if you need specific articles in one category only, then make sure you have different template(or you can duplicate it) and use the post IDs filter: https://www.screencast.com/t/LssLUafW

Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

Thank you!

Hello @lalit!

Unfortunately, the team member does not have an option to set a link there. If you want to set a link to lead to an URL, you could create a HTML link in the description text: https://www.screencast.com/t/bNi46YVg

We will take in consideration your query and I will add this feature on our improvement list.

Thank you for the request and proposal!

Hello @Lalit!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello @trebol30!

It seems that you have all the settings for the menu right, but the problem is from the cache plugin which do not allow the javascript to load.
Please note that this plugin is not a tested one with our theme.

Thank you!

Hello @xmaxms!

Strange, because for me that one is an element from the TagDiv Composer called “Image info box”: https://www.screencast.com/t/5cXNNtjso2
It could be a conflict plugin or a cache issue. You can ask here or create a new topic if it’s a different issue than the one we talked about in this topic.

Thank you!

Hello @Lane18 !

1. For this you can use the flex block element with some filters which is suitable for your needs: https://forum.tagdiv.com/flex-block-settings-guide/ or posts loop element. Both of them have the pagination feature. If you have an example please provide the link, let me know about which demo you use or your website link in order to help you efficiently. A solution for sending a screenshot/video is this: Download, capture, send: https://www.techsmith.com/jing-tool.html. After making the screenshot, you will have a link, paste it here.
2. If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with the TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.
Select the row from footer and in the CSS tab you’ll find the background: https://i.imgur.com/Yq06HV5.png
3. If you need random ads, then you can use auto ads and you should place the code in the Theme Panel -> Analytics/Js Codes. For reference, check this article: https://support.google.com/adsense/answer/9261805?hl=en&ref_topic=9261304
4.If you want to have the fullwidth row, then you can use the stretch row like this: https://www.screencast.com/t/bsbB5P97A

Hope that helps you!

Thank you!

Hello @kimstipguide!

I’ve checked your website on mobile and it’s working well.
Please clear your cache and try again.

Let me know the results!

Thank you!

Hello!

Did you solve the issue?

In order to avoid misunderstandings, then please provide more information and your website link.

Thank you!

Hello @vet!

Note that this kind of auto adsense code displays the ads randomly: https://support.google.com/adsense/answer/9261805?hl=en&ref_topic=9261304

Thank you!

Hello @zoldfulu!

Unfortunately, there is no other plugin completely tested with our theme yet.
I understand your issue, but you can also find/test/use a plugin which is suitable for your needs.

Thank you for understanding!

Hello!

You should have it in the section “the Leads-Emails” as in the documentation: https://forum.tagdiv.com/tagdiv-opt-in-builder/

Please re-install the plugin, clear all cache and try again.

Thank you!

Hello @MDNM2017!

Please make sure you have Standard pack plugin installed and active.(Newspaper -> Plugins)
Clear all cache and let me know the results!

Thank you!