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Bettina
tagDiv Staff

Hello @lalit!

First of all please make sure you have the latest version of the theme(11.3.2) and plugins.
So, if you deactivate the autoload feature, then the issue is still there or not?
Please provide some screenshots with the error appearing and many information as you can or a video.

Thank you!

Bettina
tagDiv Staff

Hello @entuition!

Please check the settings: https://forum.tagdiv.com/flex-block-settings-guide/. Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE. For more information about offset feature, please check this tutorial: https://forum.tagdiv.com/offset-feature/.

Thank you!

Bettina
tagDiv Staff

Hello @thanhnhut96!

Please make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results. In this mood you’ll see which one causes this inconvenience.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @usacarry-2!

I’m happy for you because you’ve found the issue.

Have a nice day!

Bettina
tagDiv Staff

Hello!

I mean both the 2 plugins are not compatible with our theme, because they are not tested, but you can use it if there is no plugin conflict.
Yes, you are right the Revolution Slider is a tested one as you can see here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
And we have also a plugin called tagDiv slider gallery: https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/

We will take in consideration your query!

Thank you!

Bettina
tagDiv Staff

Hello @aliahmadi!

Yes, you can place it in the Theme panel -> Mobile Theme -> Custom code.

Thank you!

Bettina
tagDiv Staff

Hello!

If you set a background here and you have the boxed layout enable https://prnt.sc/23zcmn0, then yes, it has that limitation.
A workaround here is to disable the boxed layout and follow the steps for every row (header included also): https://www.screencast.com/t/tefpTChcx

Thank you!

Bettina
tagDiv Staff

Hello @digitalbrothers!

Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @kimstipguide!

I’ve tested and you can see in that video, for me it’s working well. Please make sure the page is fully loaded when you try to swipe it and if you mean anything else, provide a video also, in order to take a look.

Thank you!

Bettina
tagDiv Staff

Hello @dimitrisv!

Did you solve your issue?

Thank you!

Bettina
tagDiv Staff

Hello @muktipolice!

Please check this video to see how many h1 are in the homepage and in your footer from https://frciclism.ro/: https://www.screencast.com/t/GnuMLVwZjSn
The settings from above about the TagDiv Composer are for your other websites, not for this one which has a default footer. Please let me know if you are talking about this or not.

Thank you!

Bettina
tagDiv Staff

Hello @honlim!

Delete the 30px from the settings: Article excerpt space and title too. You should set 30px in Meta info padding, so all will be aligned.

Thank you!

Bettina
tagDiv Staff

Hello @J85y!

It seems that the site can be reached.
We have a guide with some tips why our Composer is not working properly: https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any modSecurity enabled on host.

If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @kimstipguide!

Please clear the cache from your browser or try in an incognito window. Isn’t this your website? Please check: https://files.fm/f/5xcvv36xm

Thank you!

Bettina
tagDiv Staff

Hello @lalit!

I’m glad that you solve the issue.

Have a wonderful day!

Bettina
tagDiv Staff

Hello @ajitsirohi!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @MrFrog5!

Unfortunately, you can hide it only with some CSS: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Bettina
tagDiv Staff

Hello Lucas!

On that block the sort order is Latest, that’s why it will take the new one there up. That option from WordPress is no more working with our theme.
A solution to keep that post every time the first one is to use cloud templates and then it is very simple: add a block into the page with the post’s ID in filter, limit:1. After this block, you can exclude the post from above. Check this guides: https://forum.tagdiv.com/flex-block-settings-guide/ ; https://forum.tagdiv.com/offset-feature/

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello @karlrosqvist!

You should apply these settings on every column for every picture there: https://www.screencast.com/t/368zLQXzTFo

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @grezako!

1. Please check the settings. Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE. You can use a filter which you like and sort order to latest.

2. Please note that if a post have two categories, for example: Video and Arts, then that post will be display on the category Video too with the settings you applied. For more information about filters, please check this guide: https://forum.tagdiv.com/flex-block-settings-guide/ ; https://forum.tagdiv.com/big-grid-flex-settings/ The tag is display with the first tag in alphabetical order, so it will be with the tag ART.

Thank you!

Bettina
tagDiv Staff

Hello @muktipolice !

If all the sub-pages have the same template, then this is normal. When you edit a page, the changes will be applied on all the pages with the same template. So, if you need to delete that section for some pages only, then you need to duplicate the template and make it different, then assign the template to the pages you need to be changed.

Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @muktipolice!

I’m sorry, but I’m not sure I fully understand what you are trying to achieve. Could you explain once again with some screenshots please?

Thank you!

Bettina
tagDiv Staff

Hello @AliAhmadi!

You can only make it responsive from the code, because the mobile theme has its own templates and it is not customizable with the TagDiv Composer. Please check the code because you have an error there.

Thank you!

Bettina
tagDiv Staff

Hello @melihkotbas!

I’m glad that we could help you.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello @mdnm2017!

For this we need some more information, please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue and let you know what can be done there. Also paste a link to this topic so we can easily identify you.

Thank you!

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