Hello!

Please check the user role in Dashboard -> Users. The user needs to have Author or Administrator role to appear in the Theme Panel.

Thank you!

Hello!

1. Please check which template you modify it and which template is assigned on your pages. This situation is when you modify the same header template. Please make sure you edit a 404 template and not the same template as the rest of the pages. Access Website Manager, set another header template for 404 page and then modify it and save.

2. Please make sure you select the row, check this video: https://www.screencast.com/t/f0sbr6ET

3. You can edit the pages with TagDiv Composer, then you will be able to delete the elements from sidebar. They can be edited like any other element. Please note that if you edit a category, then on all categories pages which has the same template will be affected. If you want just on one category, then you can duplicate the template or set another one.

4. Please check our documentation from here: https://forum.tagdiv.com/weather-widget/

5. The demo you use has cloud templates, so not any changes from the Theme Panel are applying. That’s why you can edit with TagDiv Composer and delete the element.

Thank you!

Hello!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Hello!

Please provide more information, screenshots and your website link in order to help you efficiently.

Thank you!

Hello!

Please check our documentation: https://forum.tagdiv.com/instagram-widget/
Also, check this topic: https://forum.tagdiv.com/topic/instagram-widget-not-working-properly/

Hope that helps you!

Thank you!

Hello!

I just add it on our improvement list. If those will be considered as new features in the next updates, then we will try our best to bring you best solutions in the future.

Thank you!

Hello!

Please make sure that you have all Tagdiv plugins up to date, installed and active.
If the issue is still there and all plugins are active, then please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello @surplag!

I’m glad that you could solve your issue.
We will take in consideration your query.

Thank you!

Hello!

This issue is from an extra plugin that you have installed. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello!

You can edit the homepage with TagDiv Composer and you can delete the elements or change any settings there. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello!

It seems you use a cloud template, so you can change the font color by editing the homepage with Tagdiv Composer. For example: https://www.screencast.com/t/QZqp5vN3h3N ; https://forum.tagdiv.com/mega-menu/

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

I recommend you to make a full backup and update plugins and the theme(11.2) via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Thank you!

Hello!

Unfortunately, you can not upload a different size image to use for each block and you can not alter the size of the displayed image on default blocks.
If you use a cloud/PRO template, then you will have some settings to adjust the width and height for the size of the displayed image.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Unfortunately, this feature is not available in our theme at the moment.

Thank you for understanding!

Hello!

Please check the video here: https://www.youtube.com/watch?v=SU35E8hq9ME&t=79s So, you can see that some images are smaller or bigger. You can not customize that gray space, because it is necessary for the bigger images or smaller. This is the way we implement this gallery on the theme.

Thank you for understanding!

Hello!

You don’t need a CSS code for this because we have settings in our theme and I gave you documentation but you did not read it carefully.
If you do not provide more information from the beginning, then I can not help you efficiently how you wish.
We really want to help you, so if you want to solve your issue, then please provide me via email your wp admin, so I can show you how you can avoid those duplicate posts.

Thank you for your kind words!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thanks!

Hello!

Let me explain you which options you have:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

Send an email at contact@tagdiv.com. Also, paste a link to this topic so we can easily identify you.

Thank you!

Hello!

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

This seems to be a problem from your cache plugin. Try to delete the cache also from your browser. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Hope that helps you!

Thank you!