Hello!

It depends which and how many settings you have in the theme panel. All settings are going true the database, also the CSS custom code which you added. My recommendation is to shift the default templates to cloud template, so in this case you will reduce the kb in that file.

Thank you!

Hello!

The function should be there where my colleague showed you with the red color.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

It’s disappearing after some seconds.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please make sure you have Mobile Theme and AMP plugin installed and active.
For more information, you can check our documentation:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check once again carefully in order to find the problem there!
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

If you use a cloud template(your case), then you can edit the page with TagDiv Composer. Otherwise, if you use a default template, then you should make the changes in Theme panel.

I hope it is more understandable now!

Thank you!

Hello!

Please edit the header main menu element and insert a value here: https://www.screencast.com/t/dTekJzOR
Increase or decrease the value to set the height.

Hope that helps you!

Thank you!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I just replied in your own topic here with what exactly you need to do: https://forum.tagdiv.com/topic/the-plugin-does-not-have-a-valid-header-tagdiv-composer-newspaper-theme/
Do not create another topic with the same issue!
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Sometimes, the plugin won’t be automatically updated and just to be sure that you have the latest version which is the better one you should do these steps.

Thank you!

Hello!

Please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello!

@Caiaphas let me know about your results!

Thanks!

Hello!

Unfortunately, in our theme there are no settings to achieve that.

Thank you!

Hello!

The tagDiv Speed Booster plugin has become a deprecated plugin, so please uninstall it.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello!

Check this article: https://www.wpbeginner.com/plugins/how-to-enable-automatic-updates-for-wordpress-plugins/

Hope that helps you!

Thank you!

Hello!

Unfortunately, for the default post templates there are no settings to customize tags.
You can choose a cloud/PRO post template, so you will have some settings to customize them in TagDiv Composer.

Thank you!

Hello!

There is a conflict between TagDiv Composer and WP Bakery.
For the moment, the only solution is to shift from WPBakery to Composer.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
TagDiv Composer contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you for understanding!

Hello!

I’ve checked your website and it seems that all your issues are resolved.
It can be from Composer plugin which maybe was not automatically updated.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and all the details, so we can investigate more this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check there about a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!