Hello!

Please note after writing the content, close the WP editor window, you need to press Save: https://www.screencast.com/t/ks8M8YoFtF
If you respect these steps and also is not saving, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello Sarah!

I just checked again and your issue seems to be fixed: https://www.screencast.com/t/7q7HsdN3mK3T

Thank you!

Hello!

Unfortunately, this is not an option for now. The only one solution is that one explained by my colleague above.

Thank you for understanding!

Hello!

Please clear all cache and try again.
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello!

There is an element called “Category siblings” under the “Page title” element and a “Posts Loop” element.

Hope that helps you!

Thank you!

Hello!

A workaround could be to build it like this:
1. You have already 1 row with the 4 articles.
2. Split that row into 2 columns( 2/3 + 1/3 )
3. You can add whatever you want into the second column and consider it a sidebar. In your case the element called “Ad box”.

Unfortunately, you can not add the ad there on a default post template, only if you will use a cloud post template.

Thank you!

Hello!

I checked your website and it seems you have the right logo now.
Did you managed to solve the issue?

Thank you!

Hello!

This issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello!

Please try to add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

@media (max-width: 767px){
.td-pb-row, .td-block-row {
width: auto!important;}}


Let me know the results!

Thank you!

Hello!

Please let me know how you setup that video in your homepage and which element you used there because all elements should be responsive.

Thank you!

Hello!

Please provide a screenshot and your website link in order to help you.

Thank you!

Hello!

Please note that if you use the same template or a global template and you modify a category, then all the categories will have the same elements and structure. If you want to change a structure of a template you need to assign another template for the different category you need and not a global setting.
Global setting means the same template for all the categories.

Thank you!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Check this: https://wordpress.org/support/topic/mysqli_query-hy000-1194-table-mc_options-is-marked-as-crashed/
I recommend you to make a full backup and give it a try.

Hope that helps you!

Thank you!

Hello!

Edit that category page with TagDiv Composer, click on that element and verify if the offset field is clear and let it empty with no space, no value.

Let me know the results!

Thank you!

Hello!

Please check if those elements you inserted are in the header and drag & drop them in the content area.

Thank you!

Hello!

Please check if you have active and you use the tagdiv CSS Analyzer, click on “Remove generated CSS” and see the results.
Also, do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
If the problem is not solved after that, please start looking for a plugin conflict.

Hope that helps you!

Thank you!

Hello!

It is written above : https://www.screencast.com/t/3DZBFr4B4

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about your issue?

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can not switch between them. You can receive a refund and then buy a Newspaper license.

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Unfortunately, there is no button to hit and your page speed is very high. You need to try to optimize your website.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

Please check this topic: https://forum.tagdiv.com/topic/how-to-avoid-cache-on-header-top-bar-widgets-date-and-weathertemperature/

Hope that helps you!

Thank you!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and this solution which you provided. Also paste a link to this topic so we can easily identify you.
We will test it too and we will take in consideration your query.

Thank you!