Hello!

1. You can use “Ad box” element instead of Raw HTML, so you will don’t face any error.

2. Edit the page with TagDiv Composer, then click the row of the element, and set up also the row like stretch row.

Thank you!

Hello!

By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

Hope that helps you!

Thank you!

Hello!

Please provide more information about what you need to achieve and your website link in order to help you.

Thank you!

Hello!

Please provide more information about what you need to achieve, a screenshot and your website link in order to help you.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Hello!

If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.

Thank you!

Hello @kunal242!

Please provide more information about your issue, a screenshot and your website link in order to help you.

Thank you!

Hello @fespinal!

Edit that page with TagDiv Composer, click on that element and verify if the offset field is clear and let it empty with no space, no value.
Related to the plugin, you can uninstall and reinstall a plugin without no worries. For your peace, you can make a full backup, so you can be 100% sure that you won’t face any error.

Thank you!

Hello!

Please provide more information about what you need to achieve, a screenshot and your website link in order to help you.

Thank you!

Hello!

Please set the template global in Theme Panel: https://www.screencast.com/t/v0cgpkzZPF0 ; and make sure the changes are saving.

Thank you!

Hello!

1. I’ve tested on my end with a lot of categories, set up this setting: https://www.screencast.com/t/Snb9ghMX and the category should appear as a primary category.

2. You can set up there only the categories you want by writing their IDs.

Hope that helps you!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
So, in order to edit Mobile Theme pages, there are only few settings in Newspaper -> Theme panel -> Mobile theme because you are not allowed to edit them with TagDiv Composer.

Thank you!

Hello!

Please take a look here to know how you can get an API Key: https://forum.tagdiv.com/weather-widget/

Thank you!

Hello!

First of all, please clear your cache(also from your browser) and try again.
At the moment, we have some problems with the social counter and we hope to fix this in short time because this issue is already on the list for the next updates.
You can also set them manually from the element’s settings until the issue is resolved.

Thank you for understanding!

Hello!

I’m sorry that you faced so many problems with your website using our theme.
It is weird how can be a website crashed by doing nothing, so we need to inspect this problem and find a solution because this is not something we implement to happen so often. We need to see if all our requirements for using this theme are respected also: https://forum.tagdiv.com/requirements-for-newspaper/
So, after a long inspection we could know exactly what is the problem in your case, that’s why please contact us at contact@tagdiv.com and provide wp-admin and Cpanel access, paste a link to this topic.
For a full backup, I recommend you to contact your web hosting provider and ask them to do it safely for you.

Thank you for understanding!

Hello!

My suggestion is to use only one to avoid any conflict between them. The compatibility was not tested by us, so it is not sure it will work without any error.

Thank you for understanding!

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://developers.google.com/speed/docs/insights/v5/about
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello!

For cloud templates, you will have more options in TagDiv Composer, so these settings overwrite the settings from Theme Panel. If you let the settings by default in TagDiv Composer, then the settings from Theme Panel will reflect on your website.

In order to edit your responsive version, you need edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

We will take in consideration your query.
At the moment, this is our limit score, check this topic: https://forum.tagdiv.com/topic/guys-it-is-possible-to-get-good-speed-with-newspaper-theme/
We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello!

Google PageSpeed load mobile theme version too. Please provide more information about your issue and also your website link in order to help you.

Thank you!

Hello!

I do not understand your question. Please try to provide me more information about what content are you speaking about.
In your screenshot, there are 2 Posts Loop elements which are different. You can add them which one you like, click on the element after adding and there you will see some settings for the current element. For more information about TagDiv Composer, please take a look here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and an url to your website ?

Thank you!

Hello!

One thing that you need to know before is that mobile pages which you use is not compatible with AMP at the moment.
Unfortunately, AMP is faster and works better only with Mobile Theme, because it is not compatible with cloud templates.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Check our documentation about this plugin here:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!