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Bettina
tagDiv Staff

Hello!


@emailwie
I’m glad you solved your issue! That is the featured image of your posts. You should set a featured image for all your posts to display the image there: https://forum.tagdiv.com/featured-image-or-video/. If you do not want to, you can have a preset one added by you in the single post template. The option is called “Default image,” and it is found in the Single Post Featured Image and Single Post BG Featured Image.


@marlonk
If you assign and unassign multiple times, you should wait until you can do this procedure again.

Thank you!

Bettina
tagDiv Staff

Hello!

Not every theme is working in the same way with the same shortcodes.
If you should change the shortcode or block in Gutenberg, you can’t do this in bulk; you can only do it manually.

Thank you!

Bettina
tagDiv Staff

Hello!

For example, here is a border: https://app.screencast.com/velZwXJsgluHI You can change the border color or delete that 5 value to make the line thinner or you can delete it.

Thank you!

Bettina
tagDiv Staff

Hello!

It should work well in the latest update of the theme. Make sure the ad code is correct.
Make a test and deactivate ALL plugins except the tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure you do not have any redirections and that you are trying to edit a cloud template with the tagdiv Composer. Make a test and deactivate ALL plugins except the tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have this option. However, on the plans page, you can write some text manually and style it using CSS. Or maybe you can give them a discount coupon: https://forum.tagdiv.com/coupon-system/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

You could use the button to go to the checkout page or the page with the product, where you can add it to the cart and buy it.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this guide: https://forum.tagdiv.com/credit-system/

Thank you!

Bettina
tagDiv Staff

Hello!

You can place a separate row and make it sticky. We will take into consideration your query!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, I can’t provide support for untested plugins.
Did you encounter any issues with the theme?

Thank you!

Bettina
tagDiv Staff

Hello Julian!

If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete); in this way, the license will be available for the new website, and you can use the theme without any problems.

Thank you!

Bettina
tagDiv Staff

Hello @marlonk!

If you encounter any issues, please let me know!

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

It should look like in my screenshot. Please get in touch with us, and we can take a look and try to help you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve already replied to you in the previous topic. Please discuss the same problem in one thread only.
First, make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again. Please deactivate and delete the tagdiv Composer plugin, clear the cache, and install it again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

We’ll check and try to help you as soon as possible!

Thank you!

Bettina
tagDiv Staff

Hello!

It should be visible in the tagdiv Composer, like in the screenshot I’ve sent you in the previous topic. If you do not see it, you probably deleted it or it could be a plugin conflict there.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this screenshot: https://app.screencast.com/CJnTXxEKR6CIk
You can add a new shortcode in the tagdiv Composer called RAW HTML.

Thank you!

Bettina
tagDiv Staff

Hello!

Got it! Edit the single post template with the atgdiv Composer, and delete the featured image shortcode. There is a recycle bin basket for every element: https://www.screencast.com/t/wFYdqgpo6pT

Thank you!

Bettina
tagDiv Staff

Hello!

Do you have a sticky header or a sticky row? How did you add the anchor links?

Thank you!

Bettina
tagDiv Staff

Hello!

I understand your thoughts. As an extra help, we offer hosting with page speed as well: https://tagdiv.com/wordpress-hosting/ Most hosting companies sell “fast hosting,” but few include actual Page Speed optimization.

Thank you for understanding and your sincere feedback!

Bettina
tagDiv Staff

Hello!

You can have a modal page triggered by a button: https://forum.tagdiv.com/modal-popup/
This can be added in an inner row that can be sticky.
Inside the page, you can have an extra plugin that displays what you wish, or you can use buttons on that page added manually, as well as the scroll-to-class feature.

Thank you!

Bettina
tagDiv Staff

Hello!

You can ask the plugin support team, and they can help you. Then you can embed it in our theme in the format you like.

Thank you!

Bettina
tagDiv Staff

Hello!

The error “E_ERROR” with Opt-in Builder is under investigation, and I hope we can provide a fix as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

We’ll check and try to help you as soon as possible!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that you solved the issue!

Have a nice day!

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