Hello hardmoney,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

In the future, please do not provide here your credentials because this forum is not private and some of our users can use these, sorry! I have deleted them!
So, if you want a private message, you should send us an email at contact@tagdiv.com.

Thanks.

Hello trailblazer,

The AMP and Mobile theme are two different plugins which do not depend on each other. You can use them together because does not exists any restrictions in this case. -> https://forum.tagdiv.com/the-mobile-theme/ -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Please notice that WP Super Cache is only tested with our theme and should bring good theme results. For achieving better results, this plugin has to be configured according to our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks for the message!

Hello robertkettlewell,

I have tested your website and I saw that you are using the Trending Now element with Random Posts from last 7 Days as sort order. Also, checking your website I saw that you do not have created posts in the last 7 Days and that’s why you bring no posts. Create some new posts or change the sort order, clear all the caches and check the results again. Also, please update the theme to the latest version of it. Please check here -> https://www.screencast.com/t/GbPXhJVkge

Thanks for your understanding!

Hello fabinhoalmeida,

I have inspected again your website and I have shared a post on Whatsapp and everything seems to work as expected without any problems. I did wait less than seconds until the sharing post to be loaded. Also, I have checked your console and I saw that you have some errors through it. You should disable all of the untested plugins, remove all the caches, purge CDN files and check the results.

Thanks for your understanding!

Hello fujitas,

If you will deeply check the Theme Colors from Theme panel, you will found there the options for Post and Page content, like this -> https://www.screencast.com/t/ZugwJ2SI Also, on the pages, for each block, you can customize the Headings from Block Settings, like this -> https://www.screencast.com/t/dUT8QZW0c8 So, if is not what you mean, provide more details about what exactly you want to achieve with some screenshots from your website so I will be able to provide a more accurate response. Also, you have to provide your website URL.

Thanks for your understanding!

Hello mmedia6587,

Unfortunately, the theme does not have any such an option for RSS Feed, sorry! This is a default WordPress functionality which is not theme related. Also, for more information about this subject, you can check the following topic from here -> https://www.stonetemple.com/should-you-noindex-your-rss-feed/ -> https://www.webmasterworld.com/google/4888320.htm

Thanks for your understanding!

Hello Lorentz Yeung,

Please re-check your ads because the main reasons which might trigger this error are to have some ads incompatible with AMP. All of these should have to be compatible with AMP and for this. Please access your Adsense account and create AMP compatible ads for the amp version of your site: https://support.google.com/adsense/answer/7183212?hl=en -> https://www.ampproject.org/docs/reference/components/amp-ad

Hope this helps and let us know how it goes!

Thank you!

Hello theg1819,

Replied via email.

Thanks.

Hello Rida,

Where is your block titles? I have inspected again your website but I did not saw them. Provide some screens with the problem because on my end, I see this -> https://www.screencast.com/t/aoBkIgddXbM

Thanks for your understanding!

Hello,

The Duplicator plugin is recommended by many users when migrating or creating copies of the website. Check here -> https://www.elegantthemes.com/blog/tips-tricks/duplicator-an-easy-way-to-back-up-copy-or-clone-your-wordpress-content

Thanks for your understanding!

Hi,

Did you have to regenerate the thumbnails as I said you above? Have you tried this?

Thanks.

Hello HKS,

I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, right? This behavior appears when you have additional customization through custom CSS code. Please notice that the CSS is working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly to this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new install with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css. Also, please update the theme to the latest version of it.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello,

I have checked your website with AMP validator tool and it seems to work as expected. Please provide some screens with your error so we can identify it closer.

Thanks for the message!

Hello wmcoettc,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this conversation so we can quickly identify you. You can provide CPanel access for more investigation.

Thanks for the message!

hello r_patchra,

Unfortunately, the theme does not have any such a functionality and as you want to do, involves doing such custom work and we cannot provide something like this at the moment, sorry! As a hint, if you will check the theme core file here -> https://www.screencast.com/t/VG9xjtikg you will see the YT case where the query is made and therefore if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide additional customizations at the moment, sorry!

Thanks for your uynderstanding!

Hello hardmoney,

All of the information about our Ads can be found here -> https://forum.tagdiv.com/header-ads-adsense/

Thanks.

Hello Ninhigan,

Here is talking about a header menu from our theme. So, why did you used one from our header styles which have this style which you want, like header style 10, for example?
You have to add your ad code for header ads, according to our documentation from here -> https://forum.tagdiv.com/header-ads-adsense/

Thanks for your understanding!

Hello Lorentz Yeung,

Provide your website URL so I can take a closer look at it. I found this website -> ttps://elartedm.com but this one has not been made with our theme, sorry!

Thanks.

Hi,

Try to re-save your permalinks and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can take a closer look at it.

Thanks for the message!

Hello techevar,

Please check our documentation from here -> https://forum.tagdiv.com/custom-ad-spots/ -> https://forum.tagdiv.com/header-ads-adsense/

Thanks for your understanding!

Hello thaigerweb,

Unfortunately, that plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as properly, sorry! You should use the Seo Yoast plugin if you want to manage the OG Image, according to the following topic from here -> https://kb.yoast.com/kb/getting-open-graph-for-your-articles/ -> https://kb.yoast.com/kb/custom-open-graph-tags/ -> https://developers.facebook.com/tools/debug/ -> https://forum.tagdiv.com/facebook-share/

Hope this helps!

Thanks for your understanding!

Hello nowinsa,

First of all, you should make a full backup to your database to avoid losing all of your data. After you have made this step, you should install the demo you want without dummy content, according to our documentation from here -> https://forum.tagdiv.com/installing-demos/ Notice that all of your created posts are loaded on your database and when a new demo will be installed, the theme automatically recognizes them for your new demo. (style, layout, etc.)

Hope this helps!

Thanks for your understanding!

Hello satperi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

Please check again this option from here to be like this -> https://www.screencast.com/t/HoJOiceWuu and then, the comment field will appear on your page, like this -> https://www.screencast.com/t/mAfbms6z3C

Thanks.

Hello einvestigator,

For more investigations regarding on TD Composer, please send us an email at contact@tagdsiv.com with your log-in information (wp-admin) so we can access your setup page. Also, you should provide full CPanel access. Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins and check the results. Otherwise, if the problem is still there, I’m waiting for you to mail for more investigations.

Thanks for your understanding!