Hello marijnvdgruiter,

Try to refer to the following topic here -> https://forum.tagdiv.com/topic/need-to-add-time-on-posts/ Also, you can provide your website URL so I can take a closer look at it.

Thanks for the message!

Hello mandragor,

Please provide your website URL so I can take a closer look at it. Also, make sure that you have added an HD image to your background to avoid the low resolution of your image.

Thanks for your understanding!

Hello SiteDev,

Notice that if you want to select the Stretch row in TD Composer you will have to do this -> https://www.screencast.com/t/PY8EZifJbAa Another alternative for you would be to install the Travel Demo and then, recreate the homepage to another page and edit it by your desire.

Thanks for your understanding!

Salut zaone,

Aici este vorba de schema folosita de tema. Tema noastra foloseste un anumit tip de schema iar toate informatiile referitoare la acest lucru se pot gasit aici -> https://www.screencast.com/t/vKv7KoXuIG2 iar site-ul oficial este aici -> http://schema.org/ Orice modificare ulterioara pe care vrei sa o faci in acest scop vor trebui ajustari suplimentare care implica customizari separate iar noi nu putem oferi astfel de servicii in acet moment, imi pare rau.

Multumesc pentru mesaj!

Hello Ken0929,

If you want to change the headings for the block template style 8 you should edit the theme core files and make the following changes, like this -> https://www.screencast.com/t/DuMK3ZrKJ76c Clear all the caches and check the results.

Thanks for the message!

Hello ZIMM,

Provide your website URL so I can identify your buttons and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello Stinus V,

Unfortunately, the only available ways for header style can be found here -> https://forum.tagdiv.com/header-styles/ Notice that we do not recommend to edit the header styles for moving the logo and ads because you can simply break the theme layout.

Thanks for the message!

Hello

I have made some tests with Vimeo videos for Featured Video and these differences happen due to shooting as you can see here -> https://www.screencast.com/t/FvByWAhceWGF The first video is filmed in portrait mode and the second one is filmed in landscape mode and that’s why the last one appears in full width.

Thanks.

Hello Mohamed Kamil,

Notice that we only recommend using the FTP way for theme installing/updating because this is the surest method in this case. For more information about this way, please check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello oppus,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your homepage structure and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello lemads,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello brenbrinkman,

Notice that can be a lot of variants which depends on the original source of this error. You can start to replace the code in .htaccess like this -> https://www.screencast.com/t/afZMUsBBAZg

Thanks for the message!

Hello capsx,

Unfortunately, our theme does not have any such an option that allows you to add an image to your tag page, sorry! If you want to add it you simply do it from the code. The theme’s core file should have to be edited and add such a code if you want to achieve good results, like in the following example here -> https://www.screencast.com/t/Wvxj3V5J

Thanks for your understanding!

Hello Ginebiene,

I have inspected again your website and I saw that you are using Visual Composer elements inside the post content and if you are using the mobile theme, thatțs why you bring the shortcodes on mobile devices because the mobile theme plugin does not recognize any shortcodes. The easier way, in this case, would be to disable the mobile theme because the theme will be switched to the general responsive mode and then, all of the shortcodes will be correctly displayed for any devices.

Thanks for the message!

Hello abarac,

Please provide more details and some useful screenshots with your problem so I will be able to provide a more accurate response. Also, notice that your website URL is needed so I can investigate it closer.

Thanks for the message!

Hello gwalkerit,

I have inspected again your website and the site it seems to work as expected, without any problems. Provide some useful screenshots so I can identify the problems.

Thanks for the message!

Hello oppus,

First of all, you should provide your website URL so I can take a closer look at your homepage and also, so I can investigate your sidebar and how it was added on the homepage so I will be able to provide a more accurate response.

Thanks for the message!

Hello Athanasios,

First of all, I will thank you for your interests and for purchasing our theme! Please notice that you have correctly purchased our theme. As you want is a demo which is included in our theme’s packet. You do not have to buy anything else! Please check the following documentation here -> https://forum.tagdiv.com/installing-demos/ regarding on installing the demo.

Thanks for the message!

Hello tipkilby,

Send us an email with your credentials so we can take a closer look at your setup page and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello harshadadesta,

First of all, make sure that you are using the latest theme version which can be downloaded from Theme Forest and then, using the FTP way you should install the theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ because this is the surest method in this case.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Brain916,

Unfortunately, please notice that we do not have any department for custom work, sorry! Usually, we recommended the developers from studio.envato.com.

Thanks for your understanding!

Hello capsx,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details and some useful screenshots with your problem, together with your website UL+RL so I can take a closer look at it. If you will check our demo, you will see that a Tag page should look like this -> https://www.screencast.com/t/bbZk0VQdi About what kind of image caption do you are referring to?

Thanks for your understanding!

Hello mattarchambault,

I have inspected your website again and the major problem of your images happens due to an opacity parameters which is 0, as you can see here -> https://www.screencast.com/t/CoUSpx96 and it should be 1. So, try to disable the lazy load effect from Theme panel and check again the results after you will have clear all the caches.

Thanks for the message!

Hello Ginebiene,

Try to re-create again the single image box with another image and check if it will be the same effect. Clear all the caches, purge all CDN files and check the results. If you are using some untested plugins, try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and check the results. I have tested this feature on my side with a default theme version and it seems to work as expected, without any problems.

Thanks for the message!

Hello Everette Moses,

Unfortunately, our theme does not have any such an option that allows you to change the number of items on Big Grid Slide, sorry! Notice that element is default predefined and it’s not easy to change their structure because it involves doing some custom work and we cannot provide something like this at the moment, sorry! If you want to make this changes, notice that you should do it yourself from the theme core file. In this case, you should edit the td_block_big_grid_slide.php as you can see here -> https://www.screencast.com/t/N98fdjiH This is the hint from where you can start your project. So, if you are a developer then I guess that you will know the steps which you have to follow in order to achieve as you wish.

Thanks for your understanding!