Hello Gaurav,

I suppose that you want to have different ads to your different sidebars, right? So, if you want to do that, you should use the Custom Ads (1,2,3,4,5) -> and then you should use, for example, Custom Ad 1 for your Sidebar 1, and so on. For more information about Custom Ads, please consult here -> https://forum.tagdiv.com/custom-ad-spots/

Thanks for the message!

Hello cocacolaa,

Unfortunately, please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.

If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello tootiefrutie,

Unfortunately, the above code is not from our theme, it is created by you and we cannot offer support to your custom work, sorry! Probably it is correct or not. Please notice that we cannot afford to check this code and test them with the theme because this task involves time-consuming and the time is too short to do that, sorry! Please keep in mind that our Visual Composer shortcodes which are generated for blocks/modules and any other elements work fine for posts and pages. I cannot provide you an accurate response regarding on your custom work because we cannot do that and we are unavailable to do that at the moment, sorry!

Thank you for your understanding!

Hello mato,

Until now, we do not have any bad reports regarding on Visual Composer and Big Grids. Please keep in mind that the Visual Composer is fully tested and compatible with our Blocks/Modules. So, this issue happens due to your child theme. Also, I am glad that you could manage your problem. Also, if the problem is still there, you should try to switch to the main theme, clear all your caches, purge CDN files and check the results. And if it required, you should provide your website URL so I can inspect it closer if the problem is still there.

Thanks for the message!

Hello alge4,

There is an option for it in Theme panel->Post Settings, like this -> https://forum.tagdiv.com/more-articles-box/

Thanks for the message!

Hello logosi,

I have checked your mega menu and I did saw that you have not right created your mega menu feature. Please consult this topic here -> https://forum.tagdiv.com/topic/delete-section-from-menu/ because this problem was been discussed in the past.

Hope this helps!

Thanks for the message!

Hello iamkingsleyf,

Please notice that only the Smart list 6-7-8 uses the Ad for this from Theme panel, like this -> http://screencast.com/t/mY1JhQ2F For more information about our smart lists, please consult here -> https://forum.tagdiv.com/smart-lists/

Hope this helps!

Thanks for the message!

Hello lucentitsolutions,

If you want to create a forum with our theme you should use a tested plugin with the theme which has this functionality, like Bbpress.

Hope this helps!

Thanks for the message!

Hello Viachaslau1974,

You should add the code in your Custom CSS area, like this -> http://screencast.com/t/UegxUgen

Thanks for the message!

Hello druff,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hello Nana,

Unfortunately, we do not have any department for additional customization and therefore, we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Hello Vegan Flavour,

Unfortunately, I do not exactly understand what you mean regarding on full stretch. Please provide some useful screenshots with the problem so I can inspect it closer. Also, you can provide the specific link.

Thanks for the message!

Hello portuga,

Unfortunately, this type of plugin is not tested with our theme and it could be possible to create this issue. So, please try to disable it, clear all your caches and check the results. Please notice that we cannot provide support for untested plugins, sorry!

Thanks for the message!

Hello anteck,

There is an option for it in Theme panel->Custom CSS area, like this -> http://screencast.com/t/UTwkyBG9b

Thanks for the message!

Hello gorkemaslan,

The problem seems to be generated by CDN. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ Also, if the problem will not be solved with this advice, please try to find other online solutions in this regard because the origin of this issue can be more complex and depends on a lot of things and it is not theme related.
For your second request, you should provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello zzboba,

Please provide your website URL so I can take a closer look. I need to investigate your website so I will be able to provide a more accurate response.

Thanks for the message!

Hello aefalson,

I have checked your website and I saw that you are using some untested plugins, as you ca see here -> http://screencast.com/t/VA0MK4KSAeOg Also, you have some errors in your console, like this -> http://screencast.com/t/T5GQoqybck Please try to disable all the plugins, leave just Visual Composer to active, clear all your caches, purge CDN files and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. It is possible that your untested plugins to interact with the core theme and cause a lot of unknown issues. Try to revert the theme to the final state and check the results. Also, if the problem is still there, please try to make a new clean install from scratch and install only the required plugins and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello troypener,

First of all, please ensure that you have respected our list of requirements for our product, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, try to update the theme to the latest version of it and also, all the required plugins which come bundled with the theme, clear all your caches and test it again. Basically, the latest Fatal error is happening due to the old version of Visual Composer. Try to update it and check the results.
Please try to clear this and re-install the latest version of the theme via FTP because this is the surest method in this regard. For more information about this, consult here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello raunakniroula,

1)I have checked your website again and I did not saw any problem with your block 14. Where is the problem? -> http://screencast.com/t/fO5aciJP
2)I have checked again and I did not saw any differences, as you can see here -> http://screencast.com/t/xcGM8Gnu
3)This is a simple menu which can be edited from WP panel, like this -> http://screencast.com/t/gIiahIvKJvx7
https://forum.tagdiv.com/newsmag-main-menu/
I do not exactly understand what you mean regarding on your main menu because after some investigations, it seems to be identical.
If you are unhappy with our product and if you think that our theme is not properly with your project, please request a full refund and we will accept it.

Thanks for your understanding!

Hello marketvex,

I suppose that you want to add some custom Ads to your website right? Please try to read this topic here -> https://forum.tagdiv.com/topic/how-to-add-more-custom-ad-spots/ because we have explained a valid method on how you can add a new custom Ad at your website. If you are not aware of the steps which are needed to take in this regard or if you fail to do this implementation, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Hamzah,

Try the code below ->

@media (max-width: 767px){
.td-header-top-menu-full {
display:block!important;
}
}
@media screen and (max-width: 600px){
#wpadminbar {
position: relative;
}
}
@media screen and (max-width: 782px){
html {
margin-top:0!important;
}
}
@media screen and (max-width: 767px){
#wpadminbar{
display:none;
}
}

The result -> http://screencast.com/t/t0KOhsclDz

Thanks.

Hello visioneer,

Unfortunately, our theme has not been designed to use more than one smart list in the post, sorry! Only one smart list can be added in post and not more of them. For more information about our smart lists you should consult here -> https://forum.tagdiv.com/newsmag-smart-lists/

Thanks for the message!

Hello raunakniroula,

The font which is used in our demo is the default -> Roboto and Open Sans. I do not exactly understand what you mean, regarding on your problem. Please provide your website URL so I can inspect it closer and also, provide some useful screenshots with your problem so I can understand it better. In the future, please notice that you can use the Inspector browser to check all the elements from your website. Follow the steps from our useful tutorial here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ and then you can create your own custom CSS code. Notice that we cannot make your website and cannot make any custom work because we are unavailable doping this, at the moment, sorry! We only point you at the right direction.

Thanks for the message!

Hello aefaison,

If you are using the mobile theme plugin, please ensure that you have installed according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Also, if you have some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme copy and rule out any conflicting plugins.

Thanks for the message!

Hello ojuju,

Please keep in mind that the footer and the header are the same for the entire website and should appear. So, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!