Hello ozgurtaskaya,

Do you are referring to the mobile theme? To fix Author name issue just paste below code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello AdamAL,

Please ensure that you are using the latest version of Visual Composer, like 4.12 version. Make sure that you have disabled and have deleted the old version of it and then, from your Premium plugin you will have to install the latest version which comes bundled with the theme, like this -> http://screencast.com/t/ebUWAaS9 For more information about how you can install your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps and let us know how it goes!

Thanks.

Hi cboettner,

Please provide your website URL so I can inspect it closer your Ad and also, please provide a useful screenshot by showing the problem.

Thanks for your message!

Hello Anna,

First of all, I want to thank you for your interest in our items. Also, please notice that to provide more options for using our theme, we have a list of demos, as you can see here -> http://screencast.com/t/ZPxUj1c2r Please keep in mind that all of them were created with our theme and also, it has own custom CSS which is loaded in the source page when the demo is selected and also, you can change for demo with content or without content. The source code for each demo can be viewed here -> http://screencast.com/t/uHuBL9Rkt2 Please notice that you cannot do some mix between two or more than two demos regarding on style because it is not a simple task and this require to make some additional customizations that involve custom work. For more information about our demos, you should check here -> https://forum.tagdiv.com/demos_introduction/ -> https://forum.tagdiv.com/installing-demos/

Hope this helps!

Thanks for your understanding!

Hello tanapol4637,

Unfortunately, please notice that the theme cannot be disabled, sorry! Please notice that our theme has been designed to be used only in responsive mode and if you want to alter this behaviour you will have to change the entire code of the theme and this is not a simple task.
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello nano2408,

If you want to make some changes to your modal login for your mobile theme, please notice that you should change the core files from mobile folder, like login.php -> http://screencast.com/t/sdrOdhCFr
Please keep in mind that all of your desired changes involves more additional customizations through the code and we cannot provide custom work at the moment, sorry! You will have to do it yourself or if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you in this regard! We would have gladly made it for you but we are a small team and we are working very hard on the development, updates, fixes, and support. If you really need this and you’re not aware of the steps that must be taken in this regard my advice is to look for a developer who can help you with implementation. Here you can consult our support policy -> https://forum.tagdiv.com/support-policy-2/

Hope this helps!

Thanks for your understanding!

Hello AdamAL,

Please notice that all of your content which you have added it to your website will be loaded in your database. Also, notice that you can export/import the Theme panel settings from your Theme panel, like this -> http://screencast.com/t/r3W9cn5X02j and for more information about this process you can check here -> https://forum.tagdiv.com/import-export-theme-settings/ We recommend that for each major change or moved to another website or major update, please make a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups Also, please notice that another good way in this regard is to use the Child Theme if you want to make some custom modifications through code. For more information about this feature, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps!

Thanks.

Hi Glance,

I do not exactly understand what you mean. Please notice that the mobile from the mobile should look like this -> http://screencast.com/t/fGNOjzZFAs5J Please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks.

Hello nano2408,

Unfortunately, we cannot provide support for untested plugins and please notice that the date of time when Luci have got this implementation was about 2 years ago and since the code of the theme was changed, sorry! If you want to implement any other Facebook login, please notice that here -> http://screencast.com/t/fIL6QPEl you will have to insert the shortcode for this button. Please notice that you should implement this feature by yourself because we cannot provide custom work, sorry!

Thanks.

Hello 4lzn,

Please ensure that our theme does not have such an option for it and if your want to do that, please notice that you will have to do some additional customizations through code that involves custom work and we cannot provide this type of services at the moment, sorry! You will have to find some plugins with has this functionality or please consider hiring a freelancer/developer to help you in this regard.

For your second request, please try the code below and place it in Theme panel->Cusotm CSS area.

.td_block_slide .td-icon-left, .td_block_slide .td-icon-right{
opacity:1;
}

Thanks.

Hello gilli,

For your mobile mode, if you want to get rid of the header, please try the code below.

The code is ->

@media (max-width:767px){
.td-menu-background{
display:none
}
.td-grid-wrap{
padding:0;
}
.td-menu-placeholder{
display:none;
}
.td-header-bg{
display:none;
}
}

The result -> http://screencast.com/t/kQLB7VkXFOqO

and if you want to replace the placements for your logo and header ad, please try the code below and place it in Theme panel.

The code is ->

.header-logo-wrap{
float:left!important;
}

The result -> http://screencast.com/t/cm6Hlaeu

Please notice that places were reversed due your RTL mode.

Thanks for your understanding!

Hello gilli,

I have checked your website and I saw that you are using the RTL mode for the theme. Please keep in mind that the theme has no RTL support because it has been designed to be used in this layout, sorry!
Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!

Regarding on your problem, please be more specific about what you want to achieve because I do not exactly understand what you mean.

Thanks for the message!

Hello Sylvia,

Please consult the following topic here -> https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks.

Hello nano2408,

Replied via another topic here -> https://forum.tagdiv.com/topic/adding-facebook-login-button-to-our-ajax-based-login-popup/

Thanks.

Hello nano2408,

Please notice that this type of plugin is not tested with our theme and the solution which Lucian gave at the forum is from a long time ago and the theme’s files were changed in meanwhile. So, please notice that you can add the facebook login without using the Facebook plugin but just following the Facebook implementation from this topic, like this -> https://developers.facebook.com/docs/facebook-login/web/login-button

Hope this helps!

Thanks.

Hello grharis,

The latest version of the theme is Newspaper 7.3 and the latest version of the plugins are 4.1 for Social Counter and 4.12 for Visual Composer and not 4.6… please update your Visual Composer! Also, please notice that all of these updates should have to be made via FTP because this is the surest method in this regard. For more information, please check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks.

Hello ronsmart,

The theme settings can be imported only in Theme panel and not in main theme or child theme. Please notice that all of these will be loaded in your database and these are unrelated to your child theme.

Thanks for your understanding!

Hello tcmc1313,

Please notice that mobile theme has own core files and this concept is too sensible for changing. If you want to modify it, please notice that you will have to check all of the mobile files and style.css for mobile, like this -> http://screencast.com/t/HUBV1dM93qRN

I hope this helps and if you are not aware of the steps, please consider hiring a freelancer/developer to help you!

Thanks.

Hello maruks,

This issue is different for each case. In some cases it is caused by CDN in other cases it is caused by serving different versions of your site.
The solution you posted above does not work for everyone. It works on most hosting servers but you will need to find a solution that works on your end. This is not a theme bug but a CDN issue or caused by multiple versions of your site. Basically, anything that prevents fonts from being loaded properly. It’s a font issue that happens regardless of the theme used. We simply use icons as fonts and that is why the issue is so obvious.
The .htaccess file is different for everybody so there is no one solution I can provide that will work for everyone. You have to do a little digging as there are multiple solutions online for this issue and you must find the one that works for your case in particular:
Here are a bunch of different sites with different versions of the solution:
https://www.google.ro/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=cdn%20fonts%20origin&oq=cdn%20fonts%20origin&aqs=chrome..69i57.2319j0j7

I hope this helps.

Thank you!

Hello regisfagundes,

Please keep in mind that this type of plugin is not tested with our theme and that’s why you will get this error in your console because it is possible to interact with the theme’s code and produce some issues. Please notice that you will have to make some additional adjustments through code in order to bring best results with this plugin in our theme and if you are not aware of the steps which are needed to take in this regard, please consult the plugin’s author because he should be able to point you at the right direction or please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, and we do not provide the support for untested plugins, sorry!

Thanks for your understanding!

Hi Glance,

Replied via email.

Thanks.

Hi,

Please keep in mind that all of those are the available settings for sorting block, as you can see here -> http://screencast.com/t/5hoJjkJlq0 If you want to add another one, please notice that you will have to make some additional customizations through code that involves custom work and we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Hello gzmtrn88,

The related Article string can be modified to another language from the Theme panel->Translations, like this -> http://screencast.com/t/OzGGdXRq4wB and for another request, also please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks for the message!

Hello jobhatch,

Do you are referring to the mobile theme? To fix Author name issue just paste below code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello georgievski.mk,

Please contact your host and make sure that PHP multibyte module is installed and activated – http://php.net/manual/en/mbstring.installation.php
Let us know how it goes!

Thanks!