Hello Mikegezond,

You can use the code below to stop the clickable for featured images.

The code is ->

.td-post-featured-image {
pointer-events: none;
}

Thanks.

Hello SanjaKokica,

I am glad that you solved your problem and you site looks better.

Thanks.

Hello shackonline,

Please notice that this is the normal behaviour for our mega menu feature. If you mean something else, please provide more details, some useful screenshots so I will be able to provide a more accurate response. So, please notice that each demo has own custom style. If you want to find out more about this style, please check demo_stlye.css file from the travel demo, like this -> http://screencast.com/t/olZpc5E0T7Ec

Hope this helps!

Thanks.

Hello Eurorus,

You can get the image from there -> http://demo.tagdiv.com/newspaper/wp-content/uploads/2016/01/blue-girl.jpg

Thanks.

Hello zeni,

I have checked your website and I did not saw any meta description info, as you can see here -> http://screencast.com/t/YQuwsUL6mx0e Please provide more details about your error and also, provide some useful screenshots so I can identify your issue.

Thanks.

Hello yachtsailingcharter,

Yes, you will have to replace the red value with blue value.

Thanks.

Hello failmuch,

Please notice the version of the Visual Composer which is required with the latest version of our theme is 4.11.2, so you will have to ignore other related messages to Visual Composer. This type of plugin comes bundled with our theme and it is not necessary to pay nothing for it. As you can see, we have a list with our tested plugins which were tested with our theme and which works as properly, without any conflict. You can use any plugin your want but please notice that we cannot say for sure if it will work 100% with our theme and it will do not cause any problems in theme.
So, if you want to increase your speed optimization, you will have to consult our tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ because there you will find the important steps which you will have to follow in order to achieve best results. Please notice that this tutorial is addressed only for ADVANCED users and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services and not speed optimization at the moment, sorry!

Thanks.

Hello Mayapur Voice,

I suppose that you are referring to the appearance of a flash when you enter on your website…firstly is loaded a style and then will appear another style, right? This behaviour appears when you have additional customization through custom CSS code and when you are using the speed booster. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code.

Hope this helps!

Thanks.

Hello thies,

I recommend you to make a sub-domain and there you should make a clean install with our new latest version of the theme and try to install our travel demo and check the layout of this live, on your website and then you can change the demo content with your own content because this is easier than another method. Please notice the first method is not a simple task and if you are not aware of the full steps which are needed to take in this regard, you can damage the layout of the theme. So, please notice that all of these elements involves custom work and if you are not aware how it’s made, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Also, please keep in mind that we can only guide you in the right direction and we cannot make your website from scratch.

Thanks for your understanding!

Hello Mikegezond,

Please notice that all of these two requests are not theme related and refers only to settings which you will have done from your woo commerce plugin. For more information about how you can customize your woo commerce, please check this documentation here -> https://docs.woothemes.com/documentation/plugins/woocommerce/

Thanks for your understanding!

Hello buczek,

First of all, please notice before each update we recommend doing a full backup for all your data to be sure in this regard. For more information about how you can do a backup, please check here -> https://codex.wordpress.org/WordPress_Backups After doing this, you will have to make your update only via FTP because this is the surest method for updating. So, please notice that all your data is kept on MySql database and after you will come back on your theme using the latest version, all of them will be found there. Please notice that if you have some additional customizations through the code and the core file which these have been added was been changed, the new update will overwrite these files and you will lose these customizations and that’s why it is ok to make a backup.

Hope this helps!

Thanks for your understanding!

Hello dimitrikfs,

I have checked your website on mobile mode and I did not saw any problems with your posts. Try to clear all your caches and check it again. So, if your problem will reappear, please provide more details about your issue and also, you can provide some useful screenshots so we can identify the origin of the problem. Also, please try to use the theme without any untested plugins because these might cause a lot of unknown issues.

Thanks.

Hello elgade,

I have received your email and we will get back to you as soon as possible because we have more support in this period.

Thanks for your understanding!

Hello alpsbox,

I have checked your website again and I saw that you are using the module 15 and this it seems to be different than the default layout for this type of module, as you can see here -> http://demo.tagdiv.com/newspaper/category/module-15-layout/ Do you have some additional customizations which change the layout of this type of module? If you so, please try to revert your customizations of the theme to the default state and check how it works. Also, you will have to make a sub-domain and also, you should do a clean install with the latest version of the theme and check there how it goes without any customizations.

Thanks for your message!

Hello Sitthinunt.p,

First of all, please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and then please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello jgreenwood,

I am glad that you solved your problem.

Thanks.

Hello MasteringHealth,

First of all, please ensure that you are using the latest version of the theme (Newspaper 7.1.1) because this will come bundled with the latest version of required plugins (VC ->4.11.2 and Social Counter 4.0). You will have to delete your old plugin and then you will have to install it from Plugins Area, like this -> http://screencast.com/t/0koLeo4nqN Clear all your caches and check again the results.

Hope this helps!

Thanks.

Hello PGN,

I have checked your website and I saw that your Social Counter works as properly. Also, please notice that the Social Counter uses Visual Composer and if this plugin is not updated correctly, the counter will not working.

Thanks for your message!

Hello solar,

Please ensure that you are using the latest version of the theme (7.1.1) and also, the latest version of required plugins (VC 4.11.2, Social Counter 4.0). Try to clear all your caches and also, please ensure that you have added the correct Id from your Vimeo and Youtube in order to achieve best results.
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello Noxar,

If you have followed all the steps which I have explained you above and if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello salimnazer,

You will have to do a full backup to your all data, according to this -> https://codex.wordpress.org/WordPress_Backups I think that you are aware of your custom modifications which have made by you on your backend right? If your main domain is broken and this have not been correct customized, you will have to spare a bit of time and try to customize again the other subdomain as you like until you will achieve as you wish because this is the surest and the single method in this regard.

Thanks for your understanding!

Hello pedroarmindo1,

I have checked your website and it seems to work your custom ad 2, as you can see here -> http://screencast.com/t/qHINcnIm Please provide a screenshot with your custom ad 2 field so I can see what type of code you are adding there.

Thanks.

Hello dz,

Please provide your website URL so I can inspect it closer your logo. I have tested on my side and works as properly.

Thanks for your understanding!

Hello ArgBursatil,

Please notice that if you can create your desired button from Visual Composer, like this -> http://screencast.com/t/xb0rTHBR Now, depends on where you want to display this button…if you want to show this button only for registered users, you will have to use this is_user_logged_in () function to check if your user is registered or not. For more references in this case, please check here -> https://developer.wordpress.org/reference/functions/is_user_logged_in/ Please notice that this is not a simple task and for each button you will have to add this check in your backend for be3st results. Also, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello sosialutvalget,

Unfortunately, our theme does not have been designed to have this option, sorry! You will have to use some plugin with this functionality and check how it works for you.

Thanks for your understanding!