Hello jazarian,

Please notice that you can enable/disable these options from your Theme panel->Post Settings, like this -> http://screencast.com/t/Jkh4YhYN Also, if you want to only hide them, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Custom CSS box.

.td-post-header .td-post-comments{
display:none;
}
.td-post-header .td-post-views{
display:none;
}

Thanks.

Hello Roberc,

For more information about this feature, please check our documentation here -> https://forum.tagdiv.com/weather-widget/

Thanks.

Hello Marto,

Please notice that this option hides your category only for single post page and on category pages. Useful if you want to have hidden categories to sort things up. Also, this option does not rule out this category from the entire theme but only from these spaces. (it has not the same behaviour with the Featured category which is set it by default by the WordPress) -> http://screencast.com/t/no6d9pRASgW For more information in this regard, please check here -> https://forum.tagdiv.com/how-category-settings-work/

Thank you for your understanding!

Hello discoveringlisa,

Please ensure that you have fully installed the latest version of the theme only via FTP. Also, I recommend you to re-install it again though FTP because this is the surest method in this regard. For more information about updating theme, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks.

Hello berchman,

First of all, please try to increase your parameters from your system status to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello jansena,

Please notice that the speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

Thanks for your understanding!

Hello Noxar,

Unfortunately, this is the default behaviour for our theme and you cannot change this very easy, sorry! Please notice that our theme has been designed to be used only in LTR mode and not in RTL mode because the theme does not support this type of style, sorry! If you want that your theme to work well in RTL mode, please notice that this is not a simple task and involve a lot of additional customizations through code that involves custom work. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because the RTL is not covered by our support, sorry!

If is not what you mean, please provide more details about your desired changes so I will be able to provide more accurate response.

Thanks for your understanding!

Hello twinkle4starms,

If you want to hide the authors name for your Big Grid 10, you will have to use a bit of CSS code to do it. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_big_grid_10 .td-post-author-name {
display:none;
}

The result you should see here -> http://screencast.com/t/voo5kO9lU6hO

For your second request, I suppose that you are referring to the sub cat more button which comes from your ajax filter, like this -> http://screencast.com/t/hP0xdbm9Wa5 So, if you want to hide it, please try the code below.

The code is ->

.td_block_4 .td-subcat-more{
display:none;
}

Thanks.

Hello usblsb,

Unfortunately, our theme does not have such an option that offer you a way to collapse your category description (look like the functionality of Read More button), sorry! As a quick solution, in this case, would be to use a bit of CSS code to achieve like this -> http://screencast.com/t/VELtttsvj

The code is ->

.td-category-description {
height: 100px;
overflow: auto;
}

Thank you for your understanding!

Hello MM-Berlin,

Indeed, this is a mini-bug in our theme when you are using the Google Chrome for your iPhone. We will deeper investigate it and we will consider fixing it in the next future update. Also, as a mention, please notice that the Google Chrome is not optimized for IOS and because of this might appear these issues. We recommend using always the SAFARI browser if you have apple devices.

Thank you for your understanding!

Hello stax,

Please notice that the date is affected by the General Settings from your WordPress. Please try to change the language from your panel and check the results-> http://screencast.com/t/9k95QPYc9gM

Thank you for your understanding!

Hello lordmazus,

If you have the latest version of our theme (Newspaper 7.0.1), please ensure that you have updated all your plugins to the latest version of the theme -> Social Counter ->4.0, Visual Composer ->4.11.2, clear all your caches and test it again and check the results.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello masc,

I do not exactly understand what you mean. So, for more information about our new exchange feature, please check our documentation here -> https://forum.tagdiv.com/exchange-widget/
If you need more assistance in this regard, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello petjah,

Unfortunately, our theme does not work fine with Frontend editor and our developers decide to exclude it from the theme. You can enable the Visual Composer frontend editor by removing this code from theme’s functions – http://screencast.com/t/1N4LB7WhP2jR but unfortunately, will not work properly if you have tag div blocks on the page.

Thanks.

Hello DeChriss,

Thank you for your suggestion. I have added to our list of improvements and maybe in a future update it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thank you for your understanding!

Hello vahid,

I am glad that you solved your problem.

Thanks.

Hello nitrofox,

I have checked your website and I saw that it working fine only your Article Bottom Ad and the Article Top Ad I did not found in your source, like this -> http://screencast.com/t/JkDkDKwFk1Bk Please ensure that you are correctly using the Article Top Ad in order to achieve as you wish. Also, please ensure that this issue does not come from your untested plugin which you are using in the theme or come from another ads implementation which exists in our theme. For more information about this regard, please consult our documentation here -> https://forum.tagdiv.com/article-ads/
Also, if you problem is still there after these changes, please provide some useful screenshot where you will show me how you have implemented your Article Top Ads.

Thank you for your understanding!

Hello DeChriss,

Unfortunately, our theme does not have this type of option at the moment, sorry! I have added to our improvements list and maybe in a future update it is possible to implement it but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.

Thank you for your understanding!

Hello thomash,

If you want to add more ads, it is necessary to create another custom ad (custom ad 6, custom ad 7, etc). Please follow the steps in the topic to create another custom ad: https://forum.tagdiv.com/topic/create-additional-custom-ads/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello shae101s,

First of all, I feel glad that you are excited by our new improvements for our theme and I want to thank you for your kind words.
Please notice that the fonts for our new mobile theme are loaded by default and do not exists any settings from our panel to change these fonts, sorry! If you want to change them, you will have to do only from code. So, you should try to check the style.css for mobile and then, you should use Search and Replace button to change the default fonts with your desired one by you, like this -> http://screencast.com/t/miaEOTvhL Also, if the fonts are not loaded on your theme you will have to add them using the @font-face attribute, like this -> http://screencast.com/t/wuk6OS2RaQs Please notice that this is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because this service is not covered by our support.

For your second request, please notice that is the mobile behaviour for your theme and the light box was disabled from the code in order to make this feature being so fast and clear. Also, do not exist any options to enable this feature, because the mobile theme has not been designed to be used in this case. If you are unhappy with this behaviour for your mobile mode, you have to disable the mobile theme plugin and then the theme will be switched to the normal mobile responsive mode and there you will find that behaviour.

If you have enabled the mobile theme, the pages will be displayed in the simple mode and you can only add your desired text which will appear on your mobile view. Please notice that this simple core for the mobile theme has been designed for a fast page loading, speed, clean content and relevant information. Also, if you are using the mobile theme, your home page will not display you the original page but only the big grid and the related articles because the Visual Composer not working for the mobile theme, though. If you do not want to have this behaviour for your mobile mode, you simply disable the tagDiv Mobile theme plugin from plugins area, like this -> http://screencast.com/t/uoSa0R9CUL6 Also, if you want to change the filtering structure for Big Grid, please notice that you will have to alter the code from front-page.php, like this -> http://screencast.com/t/kDIW2lyabJ and this involve customization services and we cannot provide this at the moment, sorry!

For more information about our new feature, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Thank you for your understanding!

Hello ahmetaydin,

Unfortunately, this is not a simple task a require a lot of additional customization in order to achieve as you wish and please notice that involves custom work. If you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello jkellerer,

Please ensure that you have right followed all the steps in this regard according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ and also, please ensure that you are the latest version of the theme and our plugins (Visual Composer 4.11.2 and Social Counter 4.0), clear all your caches, purge CDN file is you are using CDN and test it again. So, if you problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect it closer the setup page. Also, please provide the link of this topic so we can identify you.

Thank you for your understanding!

Hello ahmetaydin,

I feel sorry but please notice that this is not an automatic answer, it is just the advice which you will have to follow in order to achieve best results in our theme.

Thank you for your understanding!

Hello hardysykes,

Until now, we do not have any bad report in this regard. Also, I have checked your website on safari and IOS and still show as properly, probably it was a temporary error generated by your Google Ads. So, if the problem will reappear, please notice that this is not an issue which comes from our theme but only for your Ads. I recommend you to contact the Google, tell the problem because they should be able to provide a more accurate response.

Thank you for your understanding!

Hello mike6209,

Please notice that the mobile theme is too basic as the structure and do not support the Visual Composer to be edited. For more information about our new mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Please notice that this feature was made to be as simple, clear and very fast. If you are unhappy with this and if you want to have more customization for your mobile mode, you will have to simply disable the mobile theme and the theme will be switched to the normal mobile responsive mode.

Thank you for your understanding!