Hello !

Unfortunately this issue comes with the latest Google Chrome update. We are facing this issue too and our developers are doing their best in order to fix this issue !
Until then we recommend to use the Firefox for WP-Editor in tagDiv Composer editor, this is working normally.

We are sorry for the inconvenience !

Thank you !

Hello,

Please notice that this author template from tagDiv Cloud Library need to be edit and set your image from author, please notice that this will not get all your data automatic, you’ll need to set them manually using tagDiv Composer
http://prntscr.com/p3n144

Hope this will help you!
Thank you!

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello,

These images are not entirely updated, please make sure that the theme requirements are set as in our guide from here .
Also please check the folders and files permission -> https://wordpress.org/support/article/changing-file-permissions/

Thank you!

Hello,

If you want to set a sidebar with tagDiv Composer for posts you’ll need to use a single post template from tagDiv Cloud Library .

Thank you!

Hello,

Please set the time format in date format like this -> http://prntscr.com/p3mr9u and you’ll get this result -> http://prntscr.com/p3mrqf

Thank you!

Hello,

We are glad that you can manage the problem, if you have other questions regarding our theme, just let us know!

Have a nice day!

Hello,

All those can be achieve using the tagDiv Composer , you can check also the Default Block Settings Guide from here -> https://forum.tagdiv.com/block-settings-guide/
Also the ajax category will be display like this in Newsmag -> http://prntscr.com/p3mpom in your example is the Newspaper theme that have a little different layout.
Homepage – How to build and set it

Thank you!

Hello @Bertelego,

Is look that you are using the Newspaper theme , not the Newsmag theme, please open a topic for this problem in Newspaper forum -> https://forum.tagdiv.com/forum/newspaper/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please try the steps for mobile-friendly indicate in this similar topic -> https://forum.tagdiv.com/topic/mobile-friendly-test-fail/

Thank you!

Hello,

You can set them from Settings > General, this is a basic WordPress function -> http://prntscr.com/p3mejt you can check some more details in this documentation -> https://wordpress.org/support/article/formatting-date-and-time/

Thank you!

Hello,

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you!

Hello,

Please make sure that you have the last theme version , Newsmag v4.9.1 and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you update the theme as in our guide from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Make sure that the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thank you!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

You can try this custom css for smaller devices -> http://prntscr.com/p3m7bv
.td-week .td-header-style-10 ul.sf-menu > .td-menu-item > a {
font-size: 15px;
}
.td-header-style-10 .td-header-main-menu {
padding-left: 0px;
}
.td-main-page-wrap {
padding-top: 0px;
}
You need to set this custom css in Theme panel> Custom code> Advance css
-> http://prntscr.com/p3m8aq

Hope this will help you!
Thank you!

Hello,

Unfortunately the layout of Big grid 4 is fix for mobiles, the problems is that your posts titles are to long, but if you want to show full posts titles you can use the flex blocks, this can be set on desktop and mobile -> http://prntscr.com/p3m03a -> http://prntscr.com/p3m0e5 -> http://prntscr.com/p3m0mu

Thank you!

Hello,

This should work in our theme too, but not if you are using cloud templates, this will apply only on default templates, the category.php file is in wp-content/plugins/td-composer/legacy/Newspaper/category.php
Child theme documentation -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello,

Please make sure that you have set the mobile theme and amp as in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also please check this topic with a similar problem -> https://forum.tagdiv.com/topic/td_query_all_results-post_url-post_cat_link-issue-with-posts/

Thank you!

Hello,

Is look that the chrome in the last version have this problem with wp-editor from tagDiv Composer, we’ll check the compatibility between the new version and our builder and if there will be need our developers will provide a fix for this problem.

Thank you for your understanding!

Hello,

You can use the category/tags list element from tagDiv Composer on pages and templates-> http://prntscr.com/p2o662

Thank you!

Hello,

This option for GDPR cams from your code that you get from MailChimp, you’ll need to check the settings from there to can remove the functionality of GDPR from your code.

Thank you!

Hello,

You can use the tagDiv Composer also maybe you can find a demo that can be closer for what you need.

Thank you!

Hello,

Unfortunately our theme show only the date and time not the clock.

Tank you for your understanding!

Hello,

1. If you want to delete a row, you can delete a row with the empty column like using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r
If this is not what you mean, please provide me some more details.
Please notice that you can not delete the empty column only the row that contain empty columns.

2. I think that you use a header template and you set the content that you have for pages in header, here you can see the zone where you are -> http://prntscr.com/p2mxs4 -> http://prntscr.com/p2my3y

3. You’ll need to edit that header template with tagDiv Composer, look for login header, right click on it and click on delete -> http://prntscr.com/p2mzhr

4. So if I understand correctly you want to have unique articles on pages, if is so then you can use this option -> https://forum.tagdiv.com/unique-articles/ or you can use the offset option from each block and make sure that the filter is not set on random -> http://prntscr.com/p2n2n4 -> https://forum.tagdiv.com/block-settings-tutorial/

5. In this way was made the revolution slider, in this way you can drag the next post , you can try these settings -> http://prntscr.com/p2nhrp here you can check more about this in official documentation of revolution slider https://www.themepunch.com/support-center/

Thank you!

Hello,

I think that you refer to caption -> http://prntscr.com/p2mudb -> http://prntscr.com/p2mupt -> http://prntscr.com/p2muy5 -> http://prntscr.com/p2mv62

Thank you!