Calin Hi,
I test your website with internet explore http://prntscr.com/m4xj8u
Unfortunately is possible that on old version of browses to have some problems, we always test our theme on the current version browsers, and the one before the current.
Thank you.
Calin Hi,
We recommend to use for cache plugin the WP Super Cache ( this plugin was tested with out theme by us ), but you can use WP ROCKET too.
We are working to update our documentation as sun as possible.
Thanks for the messages!
Calin Hi,
Yes you can install it if you want to make your website faster -> https://forum.tagdiv.com/how-to-make-the-site-faster/
https://www.screencast.com/t/zff6JnJi
Thank you.
Calin Hi,
1. Please make sure that your image from that thumb is not to small, also you can use a plugin to Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
2. Please check our documentation about tagDiv Slide Gallery -> https://forum.tagdiv.com/gallery-2/
3. In order remove the space between images please add this custom css in Newspaper>Theme panel>Custom code>Custom css
.td-big-grids-fl.td-big-grids-margin .td-big-grid-post {
border-width: 0px;
}
https://www.screencast.com/t/aPepcfP9o
4. In order to fix this you’ll need to set some excerpt on that module, in order to do that please go in Newspaper>Theme panel>excerpts and set on letters https://www.screencast.com/t/xAmuyU0BC , if you want to set a specific number of letters on that module look for Module MX21
https://www.screencast.com/t/L6jYbWeFp7dk in this way you’ll limit the length of posts titles in that module.
Thank you.
Calin Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Calin Hi,
Please go in Newspaper>Theme panel>Theme fonts> Pages
https://www.screencast.com/t/bykIr4sRUZDs
Results: https://www.screencast.com/t/Qs6gp3wAhP6
Hope this will help you, if you have more question let us know.
Thanks.
Calin Hi,
This can be some server problems, the data on server can not be load properly.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please provide a link were I can inspect this problem,in this way I will be able to provide you the right answer.
Thank you.
Calin Hi,
Please check this documentation about how to add fonts to your website ->
https://helpx.adobe.com/fonts/using/add-fonts-website.html
Default embed code -> https://helpx.adobe.com/fonts/using/embed-codes.html
If you want to embed code to the <head> tag you need to go in Newspaper>Theme panel>Analytics/Js Codes https://www.screencast.com/t/dcDwIuLq
https://www.screencast.com/t/SqNAD7MPqKHk -> https://www.screencast.com/t/vPQ1Ar8Dvvo
Hope this will help you.
Also I not to be make some updates on our documentation.
Thank you for your understanding.
Calin Hi,
Please make sure that you have the last of theme and all theme plugins are update.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Thank you.
-
This reply was modified 7 years by
Calin.
Calin Hi,
Yes you can set the shortcode in column text, text or html.
Here is an example in page for shortcode:
https://www.screencast.com/t/mDqazK6Io
In post:
https://www.screencast.com/t/v9Dv5AbB
Thank you.
Calin Hi,
If you want to set the Revolution Slider in feature image please note that this is not possible.
If you want to set a Revolution Slider inside a posts then you’ll need to make some settings.
Go in Slider Revolution -> https://www.screencast.com/t/HjdZsdUv3K select auto to slide layout and save -> https://www.screencast.com/t/VuNMlXAsa9lG ; copy the shortcode -> https://www.screencast.com/t/5UGIQh2he and paste it in post https://www.screencast.com/t/E8oWNi2OYT
Here is the results ( on this post I remove the feature image and I set the Revolution Slider at the beginning of post ) -> https://www.screencast.com/t/sS6zehbT9Yvj
If you have more questions please let us know.
Hope this will help you.
Thanks.
Calin Hi,
This problem was note in our list for fix, but for the moment I can not say when this fix will be release.
Thank you for your understanding.
Calin Hi,
Please check in Newspaper>Theme panel>Analytics/Js is possible that you have set the in javascrips that “S” https://www.screencast.com/t/OfOcbItnD
For favicon please check this section https://www.screencast.com/t/lU85Jm37 you can make a test and change the favicon and see if the problem persists.
Thanks.
Calin Hi,
Unfortunately our theme do not have this option, and in order to do that you need some custom work, unfortunately we do not provide custom work, sorry.
Thank you for your understanding.
Calin Hi,
Please read this topic -> https://forum.tagdiv.com/topic/last-update-date-post/
Hope this will help you.
Thanks.
Calin Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
You could check similar topics in the WordPress forum if the problem is still present
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also please try to deactivate all plugins that are non-theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Calin Hi,
That slider is made with some plugin, not with out theme.
Thank you for your understanding.
Calin Hi,
Unfortunately there is no option in theme to remove the link from this categories -> https://www.screencast.com/t/kNxGbRhBA
You can do that only make changes in theme files.
Thank you for your understanding.
Calin Hi,
First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
If there are still some problem please provide some screenshots and some details about them ( in what cases you get them ).
Thank you for your understanding.
Calin Hi,
Please check our documentation for footer -> https://forum.tagdiv.com/footer-templates/
If you want you can create a footer page and set it in footer.
Or you can use custom css to change the height of the current template you have set -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
If you need help with this please provide a link were I can inspect your footer, in this way I will be able to provide you the right custom css.
Thank you.
Calin Hi,
Please provide a link were I can inspect your youtube video, in this way I will be able provide you a better answer.
If you want, you can get that template from tagDiv Cloud Library
https://www.screencast.com/t/Zmz5VwEywOaL
Using a single post template from cloud library
https://www.screencast.com/t/0qAoh6XXq
https://www.screencast.com/t/JBVdS4ms
Thank you for your understanding.
Calin Hi,
Please try this custom css
https://www.screencast.com/t/4O0E6zihQ
.td-header-style-5 .black-menu .sf-menu > .current-menu-item > a, .td-header-style-5 .black-menu .sf-menu > .current-menu-ancestor > a, .td-header-style-5 .black-menu .sf-menu > .current-category-ancestor > a, .td-header-style-5 .black-menu .sf-menu > li > a:hover, .td-header-style-5 .black-menu .sf-menu > .sfHover > a {
background-color: transparent;
color: #4db2ec;
}
Add the code in Newspaper>theme panel.Custom code>Custom css
Hope this will help you.
Thanks.
Calin Hi,
1.In order to set that Instagram you need to make a page with TagDiv Composer
or set a widget in sidebar -> https://www.screencast.com/t/rVtEpPPWO
2. Please read this topic -> https://forum.tagdiv.com/topic/sidebar-on-visual-editor/
Also please check our documentation for Newspaper -> https://www.screencast.com/t/v9CuaTy8jf8
-> https://forum.tagdiv.com/newspaper-theme-documentation/
Thank you for your understanding.
Calin Hi,
Please check our documentation for The Mobile Theme -> https://forum.tagdiv.com/the-mobile-theme/
https://www.screencast.com/t/ZzMDKmc6QI
Thank you for your understanding.
Calin Hi,
Please replay via email!
Thanks.
