Hi tqripple,
Most of the time this problem was related to an extra plugin. In case that you have other plugin then tagDiv plugins, please do a test using only the theme plugins and see if the problem persist.
Also, please be sure that the theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special wp memory limit.
Thank you!

Hello,
If you are using Newspaper theme, then you can adjusted the layout of flex blocks using tagDiv Composer (you can adjust categories, tags, excerpt).
You can check more in our guide from here https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!

Hello pistacio,
Normal if you set an element in header this will be display in all those view ports -> https://i.imgur.com/dxryzD0.png if you set it on mobile view port then will be display only there -> https://i.imgur.com/z65NMdk.png
Now if you want to set it only on portrait -> https://i.imgur.com/lnmv5CP.png then you need to hide it on the rest of the view ports -> https://i.imgur.com/0ctIHdp.png (you can hide the elements on view ports).
I hope this will help you!
Thank you!

Hi,
I see that the errors are from vue modules. This can be from our theme or some extra plugins that are used.
Please contact us via email, provide wp-admin and we’ll check the problem and see what it cause it what we can do to resolve it.
Thanks

Hello,
You can not delete the empty column only the row that contain empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
Thank you for your understanding!

Hi Bezukhof,
Some of theme are coming from the page that is set as popup modal for menu -> https://i.imgur.com/9D5c2Ce.png -> https://i.imgur.com/dSSueOw.png for this edit the homepage, select the all element from menu and click on edit page -> https://i.imgur.com/5eR5Kab.png and remove the h tags from that page (or you can replace the popup page).
The Running the CSS analyzer is display because you are running the h tool when you are logged in and the top bar is activate. Normally that h tag is when you open and run the CSS analyzer tool. So you do not need to worry about that one.
Thank you!

Hello,
The code from the child theme function seems to be ok.
From what you describe is like the child theme is not activate.
I made a test with a css on my install and for me this is apply correctly, so the wp-content/themes/Newspaper-child/style.css file is working for css.
If you want we can made some investigations at this. For this you can contact us via email at contact@tagdiv.com, please provide wp-admin access and we’ll check it as soon as we can.
Thank you!

Hi,
What you can do is to use a plugin for migrate.
Another solution is to copy past the theme panel settings using the import export method -> https://forum.tagdiv.com/import-export-theme-settings/ and the pages and cloud template (you can copy manual from the staging on other website, this solution is usably used when you do not have many changes).
In case that you have major updates/edits on the staging, then the best solution will be to use a plugin to migrate the site. (there is also a manual method to migrate the website, you need to install the theme files on the new website and copy the database from staging).
Here is an article that can help you -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
Thank you!

Hello,
First you need to be sure that the theme is activate and the license key is assigned on domain -> https://i.imgur.com/hDepenC.png
If you have those settings, then please check the browser console, maybe you have some errors or restrictions.
In case that the problem is still persisting and you agree, we can take a look at those problems. For those you’ll need to have a full backup for your website and contact us via email at contact@tagdiv.com, provide wp-admin and cPanel access. Also include the link of this topic to can identify you.
We’ll check it as soon as possible.
Thank you!

Hi raikouchu,
Those are shortcodes from tagDiv Standard pack plugin, you need to go in Newspaper > plugins and install/activate the plugin from there.
Indeed, if the theme is not activated and the license key to be assigned on the website, most of the theme featured are not available.
A license key can be use for one live website and for a test website (it can be on localhosts, on staging, on subdomain or on a different domain).
Thank you!

Hello shubhamsharma7979,
The last time when we check the CDN settings, those from our guide https://forum.tagdiv.com/cloudflare-cdn/ were working with the tagDiv CSS Analyzer.
Hi nockeeee, in case that one of those settings has been the case of the problem you had, please let us know too, so we can check it out.
Thank you!

Hello,
I’m afraid I didn’t understand exactly what you need. Do you want pages similar with the categories, but to also display posts for other categories? or the problem is only with the menu, where you want to access the category, but you can do it only by setting the category on menu and not using a page?
If is the first one then I see 2 possibilities.
1. Use cloud categories templates for your categories, those can be edited with tagDiv Composer and you can set blocks or edit the existent block to display certain categories or posts. In this way you’ll also display posts from current category but you can also have sections with different posts from other categories.
2. You need to create pages and set in theme blocks that are filtered after the posts you want to display (something like a homepage).
Thank you!

Hi,
This https://i.imgur.com/wPlBLVG.png input box is for leads only and you need to have the tagDiv Opt-in builder enable to use it.
Thank you!

Hello,
If I understood you correctly use mobile page template and WPML. If so, you must have a mobile page made for each language (it must be made untranslated).
I also remember that you had some problems with mobile page template and WPML, one of my colleagues met a similar case and solved it by email.
If you agree, please make a backup on the website and contact us at contact@tagdiv.com, provide wp-admin access and include the link in this topic to identify you. We will try to solve the problems as soon as possible.
Thank you!

Hi,

For the cloud templates you need to identify the cloud templates type (header, footer, single …) that you edited and copy the content from them -> https://i.imgur.com/RHdIFNh.png (one by one) from staging -> https://i.imgur.com/Wo4yp58.png and pasty it in the same cloud template type (header, footer, category..) in your live website.
Also if you edited pages on staging, then you need to do the same with them to get the changes on live website.

Also if you added new images, make sure that you add theme on the live website.

I hope this will help you!

Hi Atithya,
I believe that you are referring to a back to top button, is this right?
If is so, then you can enable the option from the theme panel -> https://i.imgur.com/RZ5eoYw.png
If this is not what you mean, please let me know!
Thanks.

Hi,
This seems to be something related to the cache plugin.
Most of the time this message appears because the code for wp super cache is not in the right place on wp-config file.
There were other users with this problem and they made different steps to fix it, maybe some of those steps can help you:
-> https://tiffanybbrown.com/2015/08/wp_cache-constant-added-to-wp-config.php-error/
-> https://wordpress.org/support/topic/wp_cache-constant-added-to-wp-config-php-3/

Thank you!

Hi,
Indeed this can be a cache issue if this is resolved only after you clear the cache.
Normally, when a post is published all cache should be cleared and for all devices.
Maybe there are some specific settings that need to be done.
Please check this article will help you: https://www.webnots.com/fix-mobile-responsiveness-issue-with-w3-total-cache-plugin/
Thank you!

Hi,
Those tables “td_011_settings” “td_011” ae part from the Newspaper theme, in those are stored the theme panel settings and other settings from the theme.

Now it is about incising the size of those data, then what you can do is to disable and delete the theme panel backups -> https://i.imgur.com/izbFa8i.png after that should be display only the last backup and should no longer create other backups.
After doing this we also recommend to use this guide https://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/
I hope this will help you!
Let us know the results!

Hi,
Indeed, if you are using the mobile theme plugin and you want to optimize the mobile-theme.eot fonts, then you need to add the swap manually in the theme plugin, the file that needs to be edited is this one -> wp-content\plugins\td-composer\mobile\style.css -> https://i.imgur.com/dkOzlUg.png you need to add the font-display: swap; like this -> https://i.imgur.com/flkHuFP.png
This should help you!

Hello,
It would be best to do an install on localhost, staging or subdomain where to create the new site.
Once it is ready, it can be migrated (using a migration plugin), or as the case may be, only the settings from the theme panel, the created pages and cloud templates.
For theme panel settings there is an option in the theme -> https://forum.tagdiv.com/import-export-theme-settings/, but the pages and cloud templates must be copied manually (the code from each cloud template and each page on the staging must be copied and put on the live site in new pages / cloud templates).
Thank you!

Hello,
If you just want to collect emails from your users, then you can use the leads element, this can be added with tagDiv Composer or you can import in in pages and cloud templates from the cloud -> https://i.imgur.com/grEJdpX.png -> https://i.imgur.com/wPlBLVG.png
Now if you want to use a newsletter, to inform your users about the new posts, then you need to use the newsletter plugin . Like the leads element, the newsletter element can be set from the cloud or with tagDiv Composer -> https://i.imgur.com/6HTyAch.png
I hope this will help you!
Thank you!

Hi,
We are glad that the problem has been sorted out!
Thanks,

Hi ialv,

Normally the Google Analytics 4 for AMP need to be configurate in your Google Analytics account. In our theme all you need to do is to set the provided code from Google Analytics in the amp section to be used (our theme do not have options for setting the Google Analytics 4 for AMP, only provide a field that will add the code in the website sources).
For amp you can set in in one of those two places.
1. In the amp plugin -> https://i.imgur.com/auCeiWH.png
or
2. In the theme panel if the mobile theme plugin is used for the amp -> https://i.imgur.com/PnG35oq.png

Similar articles that can help:
-> https://www.seroundtable.com/google-analytics-4-google-amp-33467.html
-> https://tech.behindmatters.com/google-analytics-4-support-for-amp-pages/
-> https://www.thyngster.com/how-to-track-amp-pages-with-google-analytics-4

Thank you!

Hi Norua,
I just made some tests on my mobile and now, I see that the responsive version is apply, at least for me -> https://i.imgur.com/HOPkgzW.png -> https://i.imgur.com/zrtxEEg.png -> https://i.imgur.com/F5MdMbs.png
For you the problem is still persisting?
If yes, then we’ll like to take a closer look, for this please contact us via email at contact@tagdiv.com, please include the link of this topic and some screenshots or a video to see how is the mobile version displaying for you.
Thank you!