Hi fatih-2, please check with tagDiv Composer on the grid in the “Layout” tab -> https://i.imgur.com/SuQ6dF7.jpg there you can adjust the layout per each module grid, set the image size, set the height until you find the best match -> https://i.imgur.com/u93sdMZ.jpg
Than you!

Hi, if the problem it is on more devices, then it is something on website and not on browser. If you can provide wp-admin then will help us a lot, please contact us at contact@tagdiv.com and include the link of this topic to identify you, also provide wp-admin and make sure that you have a full backup, also if is possible to provide a video or at list some screenshots with the problem will also help a lot (for example https://i.imgur.com/1esGST9.png this is only an message that you had only on produce and you can not add more…).
Thank you!

Hi sonobangla, can you please provide some more details and some screenshots, because the provided image is not working and it is asking to login. Or if you want we can connect to check the problem, but for this you need to contact us at contact@tagdiv.com and provide wp-admin link and credentials.
Thank you!

Hi,
I think that you mange to fix the problem or maybe was only some cache, because right now it is set the same font https://i.imgur.com/T4DxAw8.png
Also it is possible to have set some individual settings on those block 5 with tagDiv Composer in Style tab https://i.imgur.com/08sVrit.png please check that section.
Thank you!

Hi,
If you didn’t change anything in the theme files and you just set a category template and you got that error message, then it can be from a plugin conflict or it is possible that some of theme plugins to not be correctly installed. Please disable and delete all tagDiv plugins and re-install them from Newspaper> plugins and see if the problem is still persisting when you use the fresh theme plugins without extra plugins.
In case that the problem is still persisting, then we need to investigate it, for this please make sure that you have a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel access.
Thank you!

Hi,
In case that the old website is no longer live then you can use the license key, this need to be use only for one live website and reset license it is for those website.
Thank you!

Hi dansteeby,
The single templates can be assigned only for posts for pages the only page templates are those from dropdown https://forum.tagdiv.com/page-templates-2/ normal the pages are fully made using tagDiv Composer. If you want to set in an individual page a widget sidebar or remove it, just use those options -> https://i.imgur.com/N6zeYCG.png
Thank you!

Hi SAMYTHEBIGJUICY, I see that you have installed the PULSES PRO pre-build website, on this the ad are set using tagDiv Composer -> https://i.imgur.com/EfNf1Xu.jpg
If the ads appears only when you are not logged, then this is not a theme problem and it is a cache problem (most of the time it get solved by cleaning all cache), you can make a test disable all cache you have on your website and check again. When the cache is work correctly it should display the same thing for logged and un-logged user.
If the problem is still persisting, please provide a link to your website!
Let us know the results!

Hi SAMYTHEBIGJUICY, can you please let us knw what problem are you facing with Newspaper theme? We’ll try to help as best we can. Maybe those problems are not all related to the theme or maybe it is only about some settings.
Thank you!

Hi CannaCulture ,
For “Error at zones: 6(models) : 7(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” please check this guide https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.
Thank you!

Hi mataroa50,
That is an error that an “error” that it is usually display when tagDiv Composer need to same the header, content and footer and this can not be done. Most of the time it is do to wordfence or firewall, please check in console in the network tab and click on the error (in this section https://i.imgur.com/yaED1Ds.png but click on the error).
In case that it is like I sad, please contact your host and let it know about that.
If the problem is still persisting, then contact us on contact@tagdiv.com make sure that you have a full backup and provide wp-admin and cPanel.
Thank you!

Hi mita,
Unfortunately, the mega menu and the mobile menu can not be edited to achieve that, but you can use a menu page, you ca create a page using tagDiv Composer https://forum.tagdiv.com/page-menu/
I hope this will help you!

Hi,
Those ” https://ibb.co/DQYsGh2 and https://ibb.co/cL20sgT” are from mobile theme plugin and the color can be adjusted from the theme panel > mobile theme > theme colors -> https://i.imgur.com/hbGWx99.png here is our guide for this https://forum.tagdiv.com/the-mobile-theme/
First, I want to make sure that I was able to inform you of all data about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Also if you use Cloudflare (CDN) please make sure that it is set like in our guide -> https://forum.tagdiv.com/cloudflare-cdn/
Hope this will help you!

Hi aportamedia, we didn’t tested the WP Rocket plugin, but it is possible to be related to some css and javascript options, please check them and see if you can find the option that causes the problem.
Thank you!

Hi Seashore, for the moment we have tested only those plugins https://i.imgur.com/5RFuqy9.png and since the WP-Members is not a tested plugin we do not know how this should work or not with our theme, maybe it needs some custom changes.
If you want you can try other free plugins that can work better -> https://optinmonster.com/wordpress-membership-site-plugins/
Most of user recommended Restrict User Access -> https://wordpress.org/plugins/restrict-user-access/
Thank you for your understanding!

Hi,
Each template that is assigned can be edited directly from frontend -> https://i.imgur.com/bDARQY9.jpg also all cloud template except for the footer templates (this can be edited only from frontend when is assigned), the rest of them can be edited from here -> https://i.imgur.com/JjbE39I.png
The footer template can be edited only if you are edit a page or cloud template, there is no button in cloud templates to edit it, therefore, it can be edited only from the elements where is set (pages/cloud templates).
-> https://i.imgur.com/OpYJe2p.png -> https://i.imgur.com/ci9p54S.jpg
Hope this will help you!
Thank you!

Hi,
This can be done using our tagDiv Composer, you need to open the page in tagDiv Composer, select the header menu and in general tab you’ll see the drop menu items in more -> https://i.imgur.com/egw35dt.png also you can adjust the width -> https://i.imgur.com/ytTyxnx.png
Thank you!

Hi,
I also checked your website, but there is no cdn.viglink.com on the source page https://i.imgur.com/1TXEUnA.png
Indeed this maybe was added by some extra plugins or custom code, but our theme do not add it.
Thank you!

Hi,
I made some teste on our live demo https://demo.tagdiv.com/newspaper_animals_pro/category/biology/ but I was not able to recreate the problem. Maybe this problem it is because of some css or some settings, can you please provide a link to your website to check it? Fi you do not want to share your link here you can contact us via email at contact@tagdiv.com and include the link of this topic to can identify you.
Thank you for your understanding!

Hello,
We have this on our request list to still be display the hidden elements in tagDiv Composer, unfortunately for the moment this was not yet implemented.
Thank you!

Hi, you need to store the image on some platforms like imgur (using greensgot) or lightshot.
Also to set for links in red, blue … colors and the orange for hover, in may case I have set other colors -> https://i.imgur.com/blLQIG6.png -> https://i.imgur.com/ArguZvR.png also when you increase the post content the link you’ll change the links content too -> https://i.imgur.com/kkS93lO.png
This can be done with tagDiv Composer on single post templates.
Thank you!

Hi Martin Getzel, this is interesting I test it and for me is working normally, are you using a specific browser? Maybe the problem it appears only on some browsers.
Thank you!

Hi,
I see that your website it is under construction, but I think that empty space is the place where the header ad is is display, please check in theme panel -> https://i.imgur.com/azeDw7D.png -> https://forum.tagdiv.com/header-ads-adsense/also if is a cloud header you can edit it with tagDiv Composer and see if you have set there an ad box.
If the problem persist, please provide access to your website (remove the construction mode for a few hours to check it).
Thank you!

Hi rougesmagazine, if you have some problems with our theme, just let us know and we’ll try to help. But please notice that this comportment is not tolerate on this forum and if you continue with bad language you’ll be blocked!
Thank you for your understanding!

Hi djovanov,
By default our theme as only one option to disable the article scheme that it is integrated in our theme https://i.imgur.com/SXuux6P.png this is recommended to be done when you are using a SEO plugin that provides its own markups.
So disable the theme schema and using your own SEO plugin should do the trick.
Thank you!