Hi
I think that you are referring to this https://i.imgur.com/SQks0pa.png that can be from those errors https://i.imgur.com/igS6QDe.png it is preventing the images to be load or it can not load them. Some times this problem can appear when you are using extra plugins that are in conflict with the theme or the server response is longer and the process is ended without loading the images.
Indeed I see that this problem is only sometimes, some maybe if you optimize better your website this problem can be solved.
You can try our guide from here https://forum.tagdiv.com/how-to-make-the-site-faster/ (step 2 is not available on Newsmag only on Newspaper).
I hope this will help you!

Hi paologalli, I understand what you mean, indeed Newsmag theme is a little limited when it is coming to edit the content and layout. Also I think that you’ll referring to an option for sticky posts, to can keep a post in the top page as long this is set as sticky. Unfortunately, our theme do not have this option, and this can be done only on responsive version by setting the post id in grid or block with tagDiv Composer.
Now a theme with the option to edit entire layout on desktop an mobile too, it is Newspaper theme, but the option with top news doesn’t exist on this theme either.
Maybe those options will be add in the coming updates.
Thank you!

Hi,
Unfortunately, for the moment our theme is not working with this option from WP Rocket https://i.imgur.com/bA177gC.png also this plugin was not tested with our theme and I do not know if our suggestions will work or not since we do not have this plugin in our list. Maybe one solution will be to exclude some js files, but I do not know if this will work or not. We recomand to not use that option.
For the moment the only guides for pagespeed with tested plugins that we have are those:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/autoptimize-install-configuration/
Thank you for your understanding!

Hi healthcarebusinessclub, I think that there can be more solutions for this, but the one that I have in my mind it is related to a css that need to be added for the RTL text, something like in this example https://codepen.io/citizen0501/pen/OVxJjv in case that this is not working, you can add a class like this one https://i.imgur.com/80hFNDg.png and set a css like this one https://i.imgur.com/Q2MfdOs.png (the css need to be set in the theme panel custom code> custom css) then set that class for all paragraphs.
I hope it will help you.

Hi piratar, Anamaria was referring if you are using the mobile theme plugin (you do not have it activate), in that case you must use a plugin with mobile support.
I see that you are using the responsive and mobile page templates.
First, I want to make sure that I was able to inform you of all details about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.

So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Hi tonyaiex,
I just made a test with Newspaper v11.2 and for me the background ads it is working, but on your website I see that you have a lot of errors https://i.imgur.com/6y9X7ok.png so if your background ad it is still set like in our guide https://forum.tagdiv.com/background-ads, then, please make a test using only tagDiv plugins, also if you use a child theme, set the main theme and make sure that you do not us extra code (extra css).
Let us know the results!

Hi,
Please check the answer from this topic https://forum.tagdiv.com/topic/megamenu-bug-with-video/#post-416393
Thank you!

Hi jcmlny, now I see the problem that you were referring, what you can do for that problem it is to add a custom css like this one
@media only screen and (orientation: landscape) {
.tdb-menu .tdb-mega-menu .sub-menu, .tdb-menu .tdb-mega-menu .sub-menu > li {
left: 10%;
}
}
Set this code in the theme panel in this place -> https://i.imgur.com/iWStdjq.png
This should help you!
Let me know the results!

Hi,
Please check also the google fonts from the theme panel https://i.imgur.com/pleviTi.png in case that the problem is still persisting, then we’ll need to login to investigate. For this please contact us at contact@tagdiv.com and provide wp-admin and cPanel, also include the link of this topic in email and make sure that you make a full backup for your website.
Thank you!

Hi,
1. This is strange, the mobile page should be display only on mobile and table. Indeed this has a different link that can be accessed fi you are logged and it should display the responsive version, but the visitors should not have access to that link.

2. I just checked again the borders for email address (on mobile with android) and for me all of them from our website are ok https://i.imgur.com/p6txLzV.png
Unfortunately, I do not have an iPhone 12 to check it, but I will try to find a colleague that has.
Thank you!

Hi,
I have the Newspaper v11.2 with WordPress v5.81 and for me the problem do not appears -> https://i.imgur.com/QCS89RH.png -> https://i.imgur.com/XQB8iSa.png maybe it is from a low php version, or for some extra plugins. Also if you want you can make a test by disabling and deleting all tagDiv plugins and reinstall them from Newspaper > plugins.
Also I fount on internet more similar topic https://wordpress.org/support/topic/403-forbidden-error-on-widgets/ so it also can be a change in the widget section from WordPress.

Hi ceomatglobe, using php 8 should be fine, also can you provide a print screen with the exact error you have (if is possible the text to be in English). https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hi ceomatglobe,
Please try the solutions from this guide https://www.hostpapa.com/knowledgebase/how-to-fix-missing-temporary-folder-error-in-wordpress/ if the problem it is still persisting, please provide an screenshot with the error.
Thank you!

Hi,
Hmm, this is strange, what I can suggest it is to try the steps from this guide for 404 https://www.fixrunner.com/how-to-fix-wordpress-error-404-page-not-found/
If this is still not solving the problem, please contact us at acontact@tagdiv.com and provide wp-admin and cPanel access, also make sure that you have a full backup for your website and database.
Thank you!

Hi phommasy,
This can be done using tagDiv Composer on pages and cloud templates, you can select the blocks and grids and filter them. – https://i.imgur.com/NCvBKaH.png – https://i.imgur.com/MxeBfA3.png -> https://forum.tagdiv.com/flex-block-settings-guide/
I hope this will help you!

Hi djovanov, please provide a link on your website where I can inspect this schema, in this way I will be able to inspect the situation and provide an working answer.
Thank you for your understanding!

Hello,
Thank you for detailing about how do we find the problem, my colleagues on email will check it and reply as soon as possible.
Thank you!

Hi,
In that section it looks that you have set 2 rows that have set in css tab an margin and parading https://i.imgur.com/OSQ7r9u.png you can remove it using tagDiv Composer https://i.imgur.com/Gdy2qhJ.jpg go in the bottom and use the right click on the row to delete them https://i.imgur.com/bu8AR9f.png or click on them and check the css tab -> https://i.imgur.com/lnX0vTf.png remove the numbers.
Let me know the results!

Hi javid, If you want to remove the menu and the search from the theme files, then you nee top go in wp-content/plugins/td-standard-pack/Newspaper/parts/header/header-menu-h1.php and comment those lines:
-> https://i.imgur.com/ICvjWNg.png -> https://i.imgur.com/2FzDMBj.png
Or you can use a cloud header from tagDiv Cloud Library and add only the elements you need.
I hope this will help you!

Hi, so this problem it is only on desktop? can you please provide a link to your website to can check it, in this way I will be able to provide a better answer.
Thank you!

Hi paologalli, for the moment when you are using the mobile theme plugin the extra content can be added only in mobile editor -> https://i.imgur.com/KT2bwFh.png also the grids can be filtered and sorted using those options -> https://i.imgur.com/5FDfo72.png to make sure that the for from grid are not repeating in latest section you can let the category to filter all posts and sort it after latest after that in latest section set an offset (the number of grids) and then the posts will no longer repeat -> https://i.imgur.com/dFsjwyD.png
I hope this will help you!

Hi muktipolice, unfortunately, I can not provide an answerer for this.
You need to make a request to our contact services and one of our developers will check your website and then it will be analyze what external resources you are using and what improvements can be done, and after that they will contact you and let know if this can be done or not.
Here on support the only way that we can help with the page speed it is to provide our speed guides:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/autoptimize-install-configuration/
Thank you for your understanding!

Hi,
I see that this is the first time when you writhe on our forum, welcome on our community.
Now abut the problem that you reported, it looks that your website is using a them version from 2016 https://i.imgur.com/p8TM6IY.png Newspaper 7.3 so for this theme version you must have an old WordPress too, if you want to update the WordPress then you need to update the theme version too. Right now the latest version it is 11.2 and this will look like a new theme for you.
Right now I see that you have WordPress 5.4.7 and there are no Warning, but if you want to have access to the newest options and security you must update both WP and theme. I recommend to test it first on a subdomain, localhost or stinging to accommodate with the new theme. Also in cans that you update the theme, first make sure that you have a full backup for your website and database.
-> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hi 2zi0, the post loop is a special element with automatic filters that will filter the posted from the templates were are set, in category, tags… Now the problem it is that you can use only one post loop, if you set more then one, all of theme will have the same settings (you can not set them individual like blocks or flex).
Also for the moment the special filters from flex blocks are not apply on tag s only on posts (singe) on category and on author templates.
So the only solution That I see here it is to set the ad above or below the post loop and to use only one, also you can set some sit bars and set there some ads.
Thank you for your understanding!

The breadcrumb schema I think that will always be loaded as long as there are breadcrumbs in the page. You could remove the breadcrumbs, and the schema for them won’t be loaded anymore. The setting from the theme panel – https://prnt.sc/qcen6b will affect predefined templates (post, category etc) For cloud templates you will have to remove the breadcrumb element from them, for example
– https://prnt.sc/qceodg

Normally, you need to create or import cloud templates and replace the standard templates to can disable the standard pack and see the difference.
Thank you!