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Calin
tagDiv Staff

Hi,

If you choose header style 7, 8 or 10 then you can set the size you want for the logo https://i.imgur.com/7SZvpfc.png -> https://i.imgur.com/qm5LYeR.png -> https://i.imgur.com/BWZ8IkK.jpg also if you are using other header style, please make sure that the logo is set in full size.
Header styles -> https://forum.tagdiv.com/header-styles/
Logo & Favicon in Newspaper Theme -> https://forum.tagdiv.com/logo-favicon/
Also you can use cloud headers from tagDiv Cloud Library, these can be edited using tagDiv Composer and adjust after your needs.

Thank you!

Calin
tagDiv Staff

Hi,

Normal, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case – http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

If you are using a standard demo, you can do this (edit fonts) using the settings from theme panel -> https://i.imgur.com/9PTvS0i.png
But if you are using cloud templates, PRO Demos or you want to adjust the fonts on pages, then you’ll need to edit the page/cloud templates with tagDiv Composer and set the font in Style tab or for some elements in General tab also if the font is set as default in cloud template or on page then it will be apply the one from theme panel -> https://i.imgur.com/Vjf6eZC.jpg -> https://i.imgur.com/tdA8Qty.png -> https://i.imgur.com/tdA8Qty.png

Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you have posts set/assigned to these pages (category page and actors pages) only these will be display posts.
If there is still a problem, please provide me a link where I can check the problems.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

That is because you need to set the products in mobile editor in homepage, in this way the products will be display on mobile them and amp version -> https://i.imgur.com/zd1klLD.png for more details please check our documentation for mobile theme and amp :
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Calin
tagDiv Staff

Hi,

From what I can see you do not have any errors there are 2 warnings, these should not affect your website because are optional -> https://i.imgur.com/1QxmTWP.png, there were some changes in schema that made us to change the old implementation, here you can see the recommended schema for reviews -> https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html

Thank you!

Calin
tagDiv Staff

Hi,

Usually the font size on post comments is 15px ->https://i.imgur.com/uki6iEL.png if you want you can check it from theme panel -> https://i.imgur.com/kHSdNzb.png

Thank you!

Calin
tagDiv Staff

Hi,

If you are using a standard demo, you can do this using the settings from theme panel -> https://i.imgur.com/9PTvS0i.png
But if you are using cloud templates or PRO Demos then you’ll need to edit these cloud templates with tagDiv Composer and set the font in Style tab or for some elements in General tab also if the font is set as default in cloud https://i.imgur.com/Vjf6eZC.jpg -> https://i.imgur.com/tdA8Qty.png -> https://i.imgur.com/tdA8Qty.png

Thank you!

Calin
tagDiv Staff

Hi,

Please note that we can not access your website on these links :
https://www.letsbrew.in/wp-admin/post.php?post=108&action=edit
https://www.letsbrew.in/wp-admin/post-new.php?post_type=page
please provide some screenshots and some more details, also check the theme requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/ and make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

1. If you are referring to “Latest articles” then you can not edit it with tagDiv Composer, this section is set from page template using Page builder + latest articles + pagination
The category can be enable on modules from theme panel -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

2. According to Envato license terms a theme can be used for a single end product (website)
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Calin
tagDiv Staff

Hi,

Please note that our support platform is not instant also we have a day off and several topics were gathered. We start to answer from oldest to newest topics/emails (also if you replay the topic/email will be move to newest).

As I can see now this is working -> https://i.imgur.com/LoY5Zgl.png

Usually this is a problem from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also Please note that using tagDiv Cloud Library with WP Bakery can provide these problem, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.

Thank you!

Calin
tagDiv Staff

Hi,

Please note that our support platform is not instant, we start to answer from oldest to newest topics/emails (also if you replay the topic/email will be move to newest).

Unfortunately I can not see the problem because you set the link from you wp-admin and I do not have an account to can log -> https://i.imgur.com/xIaiFjd.png

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Usually these problem are cause by untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

By default our theme will generate thumbs for modules inside the blocks and grids, in this way the image will adapt and look well on all elements and viewporst you are using.

If you are using mobile theme, then you’ll use only two thumbs -> https://imgur.com/vwVIXUg here the mobile grid will display the largest image and the other one is the block for the smallest one.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

I just make a test with one of our live demos and for me was open normal, please try one of these live demos -> https://demo.tagdiv.com/select_demo/select_demo_newspaper?utm_source=live_preview&utm_medium=click&utm_campaign=demos&utm_content=demos_button#demos and see if the problem persist also if you can please try with other mobile (not iPhone) maybe the problem is only on iPhone browser.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

There was add a fix for these external links in Newspaper v10.3.4, please disable tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack delete these e plugins and reinstall them from Newspaper > Plugins one by one, after that the problem should be solved.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

First make sure that mobile theme is enable after that check if the homepage is not set on responsive version -> https://i.imgur.com/bleEfHE.png -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Calin
tagDiv Staff

Hi,

Please note that you can use tagDiv Composer only on pages and cloud template, if you can not edit the header and footer, that’s mean that you are using standard header and footer and these can be edited only with the settings from theme panel -> https://i.imgur.com/ne5ENTJ.png but you can import cloud template and assign theme in theme panel:
-> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
-> https://tagdiv.com/how-to-create-a-footer-with-newspaper-theme/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

1. I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

2. Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Calin
tagDiv Staff

Hi Ogtay,

As I know there is no WP_boomer script from our theme, this must be from other plugins that you are using.
If I do not understand correctly or there is something else, please let me know and provide some more details and some screenshots

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

All the shortcodes need to be set in column text or text with title in text area -> https://imgur.com/CSPcls9 also this will be auto save, that’s way is no button for save.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that theme plugins from newspaper > welcome are install and activate.
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Calin
tagDiv Staff

Hi,

Yes, you can assign a global post template in theme panel and this will apply on all posts -> https://i.imgur.com/vVE7oMh.png also you can use a single post template from tagDiv Cloud Library, this can be edited white tagDiv Compose and you ca set it in theme panel or per categories -> https://i.imgur.com/8No2I4k.png therfore if your videos are all from video category or a specific category, these will had the template set per category.

Thank you!

Calin
tagDiv Staff

Hi,

The available translation language for the social can be find here -> wp-content/themes/Newspaper/translation unfortunately for the moment these socials can be translate only from here. If there is no file for your language, then most probably you are using the default.po -> https://i.imgur.com/DAPI6sP.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately there is no option for this, that is only a counter that is cont when the button is press, is not add the users that click on the button.

Thank you for your understanding!

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