Hi,

Unfortunately I do not have access to your template -> https://i.imgur.com/CAo1sGW.png
TagDiv Composer can be use only on pages and cloud template from tagDiv Cloud Library.
Please provide some more details about what you want to achieve and a public link.

Thank you!

Hi,

If you are using the social counter, youtube videos or Instagram, make sure that you set in theme panel the api key -> https://forum.tagdiv.com/instagram-widget/ also for YouTube you need to use an api key too -> https://forum.tagdiv.com/youtube-api-key/ after that the social counter should work -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also if you are using cache plugin, you need to clear all cache change the ids on counter for example on “envato” check the results and set back your social accounts.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

Please check our documentation for blocks -> https://forum.tagdiv.com/block-settings-guide/ if there is still a problem let us know.

Thank you!

Hi Vikramsinghrao,

If I understand correctly you want to change this color -> https://i.imgur.com/ayDfEws.png this can be done from here -> https://i.imgur.com/PnADcBP.png or if you are using mobile theme plugin form here -> https://i.imgur.com/yps8X7F.png there is no need for extra css.

Hope this will help you!
Thanks.

Hi,

Please try this custom css this it will be apply on all blocks that have the style 8 for header ->https://i.imgur.com/C1gZaFR.jpg
Replace the above code with this one :
.td_block_template_8:hover .td-block-title *, .td_block_template_8:hover
.td-block-title span {
color: red!important;
}

Thank you!

Hi,

If you have set featured videos make sure that these are set like in our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ also you need to use some specific post styles -> https://i.imgur.com/98c2Sfq.jpg

If this is not the problem, please provide some more details and some screenshots or a link where I can check the problem.

Thank you!

Hi,

You can migrate your website (but you do not want to do this) or you can copy the cloud template content or page/post content and paste it in the other website, just make sure that you set the content in the same type of cloud https://i.imgur.com/i8EwdQH.png -> https://i.imgur.com/4WgImzJ.png -> https://i.imgur.com/xNRtnt5.png

Also if you want to import the theme panel settings you can use the option form theme panel -> https://i.imgur.com/QIX0tGE.png -> https://forum.tagdiv.com/import-export-theme-settings/

Hope this will help you!
Thank you!

Hi aceofjames,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

If the problem persists, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

Indeed now is look more good.
If you have other questions, let us know!

Have a nice day!

Hi,

This is because of mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

I just checked the website and now is look fine, if the problem is still there and I did not see it, please provide some more details and some screenshots.

Thank you!

Hi,

Now you are using a page template Page Builder + Overlay Menu, also you are using a standard header style -> https://i.imgur.com/9q9YwBE.png if you want to change some colors for menu, you can do it from theme panel -> https://i.imgur.com/KYSLp4H.png -> https://i.imgur.com/M2qx2n1.png

Let me know the results!
Thank you!

Hi,

I just checked your website and for me these are the results -> https://i.imgur.com/JMIuvJC.png there is no page number in results, also the only pagenation that I found on your website is this one -> https://i.imgur.com/Yjpp2hz.png

Thank you!

Hi,

As I can see, you have some external links that takes a longer time to be loaded then your website content, this is one factor that cause the low speed.
Also I have a suggestion that can improve the pages speed, but I’m not sure, you need to test it. Please disable the infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Thank you!

Hi,

If my colleagues from email found the problem and fixed it, yes you can do a new header.

Thank you!

Hi,

If I understand correctly you want to set the code in our theme, if is so then you can do it using tagDiv Composer, the code need to be set in column text or text with title in text area -> https://imgur.com/CSPcls9 also this will be auto save, that’s way is no button for save.
If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi Etoimos,

I see that you no longer use our theme on your website, maybe there was some problems or maybe there were some misunderstanding for how to use our theme (here is our docuemntation for the theme -> https://tagdiv.com/category/documentation/ and here -> https://forum.tagdiv.com/newspaper-theme-documentation/)

If you still want to use it and you want us to help you, let us know.
Also if you no longer want to use it, we will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you for your understanding and sorry for the inconvenience!

Hi,

Unfortunately I do not quite understand are you using this element -> https://i.imgur.com/s9QhHzZ.png please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi RiccardoGelli,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

I do not quite understand, the changes made in homepage are not saved or the homepage settings that you’ve made are not displaying on Google ?
Please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

You can set the files from wp-content/plugins/td-composer/legacy/Newspaper/parts/register.php like the one from wp-content/plugins/td-standard-pack the child theme will overwrite the one that is use, in this case in file need to be set in child theme like this parts/register.php -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

If you do not made any changes in theme files, then all your settings should not be lost, all the settings made in theme panel or post/pages/templates are saved in database, for update please check our documentation for: How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Also make sure that you do not have any plugins that can interfere with theme functionality.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks for your understanding!